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Suntrup Nissan
St. Louis, MO
5,190 Reviews
Welcome to Suntrup Nissan. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 10:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 5,190 reviews
March 01, 2024
Only negative I would say is the lady at the cashier window was not personable at all.. you were just another transaction to her. When working a customer service job I believe you should at least be fri window was not personable at all.. you were just another transaction to her. When working a customer service job I believe you should at least be friendly. More
by Mae
Verified CustomerEmployees Worked With
March 01, 2024
Always a pleasure and treated with respect and courtesy, by service. Great dealership to work with. by service. Great dealership to work with. More
by USMC1882
February 29, 2024
Excellent customer service. Scheduling is easy and Ryan listened to concerns. Follow up is always thorough. Scheduling is easy and Ryan listened to concerns. Follow up is always thorough. More
by PBREIDENBACH
Employees Worked With
February 29, 2024
Everything was very straightforward and easy to understand from the quote for my repairs to the end of the project. Ryan completed the work on my car more quickly than id expected and there were no understand from the quote for my repairs to the end of the project. Ryan completed the work on my car more quickly than id expected and there were no surprises with the final bill, which is always nice. Thanks! More
by chrisfletcherstl
Employees Worked With
February 29, 2024
I have leased at least 5 vehicles from Suntrup, Volkswagen and Nissan. My experience, each and every time has been fantastic. I want to single out Doug Wolford, Lease Manager. He has been there, ev Volkswagen and Nissan. My experience, each and every time has been fantastic. I want to single out Doug Wolford, Lease Manager. He has been there, every step of the way, listening about a hiccup I had, notifying me of recalls that exist, running interference for me with service concerns, letting me know about good deals coming up, etc. He is ALWAYS available by cell phone. He is a great advocate for Suntrup. A shout out for Blaze Schrieber as well. He has facilitated my most recent 2 leases, and has done a great job. More
by johncconnolly
February 28, 2024
I dropped off my car the night before for a simple oil change and inspection. There was a recall on my car I was told over the phone. At 12:15pm, the next day I called to see if the car was ready left a change and inspection. There was a recall on my car I was told over the phone. At 12:15pm, the next day I called to see if the car was ready left a voice mail. At 5pm I called and was told no one knew anything, and this was a call center phone number. We drove to the service center, arrived at 5:45pm only to find out my car was ready for pick up........... (note: this was a Friday night) My car smelled terrible of gas inside and was dirty. We took it to Auto Spa to have my 2022 car cleaned inside and out. We still don't understand why no one bothered to call/text about our car being ready for pick up.............. Service after the sale is very important to me and my family. Please, make improvements, you are better than this kind of service. More
by huttonlisa
Employees Worked With
I don't know
February 28, 2024
Loved working with Dan, he kept me informed throughout the process and it really felt like he was going above and beyond. No one enjoys going to the mechanic, but this was a pleasant experience overall. T the process and it really felt like he was going above and beyond. No one enjoys going to the mechanic, but this was a pleasant experience overall. The wait time with an appointment was about what I expected, a little around an hour. The facility was clean and organized. More
by bryannaj13
Employees Worked With
Dan
February 28, 2024
Oz made the whole experience of buying a new car easy and far less stressful than I've had in the past. I came in looking at one car and ended up wanting something a little different and Oz just rolled with far less stressful than I've had in the past. I came in looking at one car and ended up wanting something a little different and Oz just rolled with me and helped me figure it all out. He was really helpful every step of the way. More
by trsk48
