
Suntrup Nissan
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 10:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The salesman overall was unmemorable. He did lie about two points. He and the sales manager pushed hard for me to purchase a demo car with 3,000 miles. However, they were only willing to give me a $500 two points. He and the sales manager pushed hard for me to purchase a demo car with 3,000 miles. However, they were only willing to give me a $500 discount. Needless to say, I thought $500 was worth paying for a car with 0 miles. When I demanded a new car, they hemmed and hawed about how difficult it would be to find one in the exterior and interior colors I wanted. They said that no one had the car I wanted in the region I live. They lied. I ended up getting my car from another dealer in town. The salesman also attempted to explain what the administrative fee paid for by listing items like paying for paperwork with the state. When I finally read the contract, the state required disclosure clearly stated, any administrative fee will not be used to pay for any licenses or other paper work with the state. The sales manager was even more colorful. I over heard him tell a different salesman that "he could have gotten more money" out of a different customer. To be frank - I didn't trust him. After negotiating for 30-45 minutes, the sales manager and salesman kept trying to add $50 here and $75 there. Ultimately, I got fed up and left. When I went to different dealers, I discovered that the price I was going to pay was actually a fair/good deal. But, I didn't trust them, so I purchased my car elsewhere. Finally, I was skeptical of Suntrup from the first time I walked in because the customer seating is 6 - 12 inches lower than the salesman. Clear gamesmanship that made me skeptical of anything I was told. More
One of the most painless car buying experiences I've had in the past 20+ years. No pressure. No surprises. I never had a better car buying experience and I've bought 4 cars before! Our sales person, Linzie in the past 20+ years. No pressure. No surprises. I never had a better car buying experience and I've bought 4 cars before! Our sales person, Linzie Foster, was really nice and helpful as was everyone there. A+ in my book for overall experience. More
My experience with Suntrup Nissan was great! The salesman, Jim Hensiek, made me feel comfortable and relaxed while buying my first new car. As nervous as I was, he explained everything and made the salesman, Jim Hensiek, made me feel comfortable and relaxed while buying my first new car. As nervous as I was, he explained everything and made the car buying process smooth and easy. I felt comfortable that I was being treated fairly and was given a detailed walk through of the car. I love my Nissan Altima and think I went with the right car. I will recommend Suntrup Nissan and Jim Hensiek to my family and friends when they are ready to purchase their next new car. More
Anthony had excellent product knowledge and provided very friendly service. He was very responsive to my internet inquiry. The transaction was very quick but I was not rushed during test drives or pressure friendly service. He was very responsive to my internet inquiry. The transaction was very quick but I was not rushed during test drives or pressured to make a deal. Anthony found the perfect vehicle to meet my needs. I have already recommeded Anthony and Suntrup VW to my coworkers. More
We had a painless and very pleasant buying experience. Joe and Anthony took very good care of us. We test drove a VW Jetta and a Nissan Altima. The Altima was a dream come true and Joe worked with us to Joe and Anthony took very good care of us. We test drove a VW Jetta and a Nissan Altima. The Altima was a dream come true and Joe worked with us to make it a reality. Anthony was extremely helpful as our car shopping experienced started on the Suntrip website. Anthony emailed me numerous times and was quite helpful. More
Keith took the time to locate the exact truck I was looking for. He also ensured my aftermarket items were coordinated and delivered on-time. Any service items required, after my purchase, was handle looking for. He also ensured my aftermarket items were coordinated and delivered on-time. Any service items required, after my purchase, was handled in a timely and professional manner. Keith also took the time to follow-up with me to ensure I was happy with my purchase. Finally, the no-haggle service provided from Keith and his staff was top-notch. More
Prior to going to Suntrup I visited a dealership closer to home and had such a terrible experience that I actually dreaded another day of car shopping. I must say I was refreshingly surprised after meeting to home and had such a terrible experience that I actually dreaded another day of car shopping. I must say I was refreshingly surprised after meeting Linzie Foster. He was very patient and thorough in explaining all of my options to me. Once I made my decision, he made every effort to expedite the process, so that I could be on my way and driving my new car as quickly as possible. I will and have already recommended him to several friends and coworkers. More
Linzie Foster is an extremely HARD WORKER who took the time to answer each and eve ry one of my questions and concerns. He is great! I appreciate all of his hard work in trying to work for my family and time to answer each and eve ry one of my questions and concerns. He is great! I appreciate all of his hard work in trying to work for my family and I. Suntrup Nissan is luck to have such a dedicated, honest, personable and intelligent salemen on their team. More
I have purchased 3 cars now from Keith and have been extremely satisfied with my experiences. WIth an Armada, sentra and Altima, we have purchased in three different price points. Not only the price t extremely satisfied with my experiences. WIth an Armada, sentra and Altima, we have purchased in three different price points. Not only the price that I got, but the continued service after the sale has been terrific. I will continue to be a loyal customer of Keith's when my new car needs arise in the future. More
I went into this deal thinking $5000 over book value. Yeah what's the catch!!! I was pleased to find out no catch. It was simple. They had the car I wanted and gave me exactly what they advertise. I was Yeah what's the catch!!! I was pleased to find out no catch. It was simple. They had the car I wanted and gave me exactly what they advertise. I was out of there in an hour with my new Altima. Thanks to my salesman Jerry Fisher and the sales manager Keith Swearingen. They really made me feel like I was not just another dollar sign. More