
Suntrup Nissan
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 10:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Beau made buying the Passat a very pleasant experience although the negotiating is never fun. We love the Passat - its the perfect fit for us. We will definitely recommend Beau and VW to our friends. although the negotiating is never fun. We love the Passat - its the perfect fit for us. We will definitely recommend Beau and VW to our friends. More
I had tried to purchase a VW Passat form a competing dealer who was closer to our home. The salesperson said they would have no problem getting us the Passat in the color ans style we wanted from anothe dealer who was closer to our home. The salesperson said they would have no problem getting us the Passat in the color ans style we wanted from another dealer. After 10 days and repeated phone calls and very rare return calls, I finally gave up on that dealer and called Suntrup VW. I ended up speaking to Beau Schwartz who said he would call me the next morning to let me know if he could get the car we wanted. The next morning he called and said he would have it the following Monday and that they were getting it from a dealer in Tennesse. Of course I was skeptical and told my wife that this dealer was giving us the same runaround but let's give him a chance! Sure enough, Beau called me and said the car would be at the dealer around 1 PM (Monday) and he was right. I made the deal that evening and drove the car home that night, This was to my wife's delight, because this was going to be her car! Service: We brought the car in for its 1st service and it was accidentally damaged under the rear door on the driver's side while they were putting it up on the rack. To be honest, the damage was so minor that they could have not told me and we may not have noticed it for a couple of weeks. Instead, Bob Perry was honest and showed me the damage and promised to fix it at their expense. I could tell the guy really felt bad because he was so apologetic and sincere. I just told him that "shit happens" and as long as they fix it there wouldn't be a problem. They provided a loaner car while they fixed the damage to a like new condition. It is true that "honesty is the best policy" when it comes to customer relations. In summary, my interaction with Suntrup VW has been great! They are a first class dealership and I would certainly recommend them to anybody looking for a car! More
I found the GTI on the Suntrup website and wound up dealing with Beau. It was the best experience I have had with a car salesman. He did everything he said he would and more. I would highly recommen dealing with Beau. It was the best experience I have had with a car salesman. He did everything he said he would and more. I would highly recommend Beau. More
As a female customer, I really appreciated working with a woman. Lisa was very approachable and made every effort to get me exactly what I wanted. She did not pressure me and made me feel comfortable the who woman. Lisa was very approachable and made every effort to get me exactly what I wanted. She did not pressure me and made me feel comfortable the whole time. She was very informative and left no questions unanswered. I told her my price range and she guided me in the right direction. Suntrup gave me more for my trade in and 0% financing which I was very happy with! I will definitely come back for future purchases and recommend suntrup to friends and family! More
What can I say about Jason... He found the absolute perfect minivan for our family. Never in a million years did I think we could find something as wonderful as this van for the amount of money we cou perfect minivan for our family. Never in a million years did I think we could find something as wonderful as this van for the amount of money we could spend. I contacted Jason first and foremost to steer us in the right direction. We couldn't spend much and wanted to know what minivan would be best within our price point. I had been searching craigslist for weeks leading up to my conversation with Jason.. I knew the minivans out there in our budget and I wasn't very excited to put everything we had towards purchasing one of them. I contacted Jason and the following day he was showing me a minivan. Not just a minivan..but one we never could have purchased without his help. He got us an amazing deal.. I will never buy from anyone else again. Jason..You ROCK! More
Travis and the rest of the staff were friendly, curtious and very willing to work within our bugdet. My wife and I won't hesitate to go back for our next vehicle. I would and will highly recommend Suntrup t and very willing to work within our bugdet. My wife and I won't hesitate to go back for our next vehicle. I would and will highly recommend Suntrup to all my family and frinds. Thank you again. More
I had the best experience here!!! Matt was amazing and so were the finance managers....everyone got hugs from me!! I traded my 2010 traverse in for a new 2011 Nissan Pathfinder 4x4 and i absolutely love it!! were the finance managers....everyone got hugs from me!! I traded my 2010 traverse in for a new 2011 Nissan Pathfinder 4x4 and i absolutely love it!!!! I could not have asked for a happier environment, all the employees were funny and had great personalities!!! Again Matt thanks!!! You are good at what you do!! Hope u all enjoyed the donuts and chips and salsa!! Amber :-)) More
The first time we met Russ, we knew exactly which car we wanted. He made it fast,easy, and painless! So, when we needed help in finding a second car we knew exactly who to see. We were unsure if a sport wag wanted. He made it fast,easy, and painless! So, when we needed help in finding a second car we knew exactly who to see. We were unsure if a sport wagon or a sedan would be right for our needs. Sure enough Russ was there to help us decide exactly what we needed. He parked all our options side by side for us to test out. He let us take our time without pressure. I will be recommending Russ to all of my friends and family who are interested in buying a Volkswagen. More
If you're unsure about putting your trust into someone you don't know for the purpose of dropping thousands of dollars on a car, you're like me. Then I met Jason Kreke at Suntrup VW. He took a dire circ you don't know for the purpose of dropping thousands of dollars on a car, you're like me. Then I met Jason Kreke at Suntrup VW. He took a dire circumstance of mine (my former car was totaled in a hit-and-run crash) and got me into a new car at a price point that made us all happy. There was no rush, no hurry, no pressure. Just measured communication and good information on everything I needed to know to make an informed decision. In the end, I walked away - drove away - with a new Jetta SE. Jason has remained in contact with me over this past first month of ownership. He has made easy all the matters that come with a new car purchase including first service appointment and inspection, warranty, trade-in issues, etc. If you don't want to just go to any dealer but need some reassurance you'll get treated with fairness and respect, go see Jason Kreke at Suntrup VW. If you have further inquiries of a specific nature, feel free to email me at wilywordsmith@gmail.com More
I purchased my 2010 Altima in June 2010 from Aaron. Aaron is a true professional who is friendly and genuinely concerned about helping you find the right car. He delivered exceptional customer service duri is a true professional who is friendly and genuinely concerned about helping you find the right car. He delivered exceptional customer service during the buying process. Fast forward to January 2012 and a minor problem I had with some paint damage. Even though I purchased the car in 2010 Aaron was there to deliver exceptional customer service in early 2012! He voluntarily offered a viable solution and did so in his usual cheerful style. Aaron's willingness to help me more than a 18 months after the sale is a reflection of his dedication to delivering quality service to his valued customers. Thanks Aaron! More