Suntrup Nissan

Suntrup is one of the better experiences I have had with car dealers. After searching far and wide and talking to countless dealers and salespersons I finally bought my VW recently at Suntrup. The main re car dealers. After searching far and wide and talking to countless dealers and salespersons I finally bought my VW recently at Suntrup. The main reason for my good experience was the staff that I dealt with - informative but not too pushy. I went back and forth with my salesperson for a few days. He kept in touch with me informing me of any new developments but was not intrusive. I honestly think I received one of the better deals available. Thanks Suntrup! More

At first, I didn't think this dealership was going to be that great. I had looked up some ratings online and they didn't have many nice things to say. The first salesman we worked with wasn't that great - h that great. I had looked up some ratings online and they didn't have many nice things to say. The first salesman we worked with wasn't that great - he didn't come across as very trustworthy. When we went back a second time though, we worked with Linzie Foster, quite possibly one of the nicest salesmen we have ever worked with. He was nice, caring, and negotiated with us on everything the RIGHT way. I am confident that if I EVER go back to the dealership, for work on my car or to buy another car, we will get great service from Linzie. I suggest that if you go to Suntrup, don't work with anyone else!! More

Great customer service. I live in KC but plan on driving to StL for future vehicle purchases due to great experience I had at Suntrup VW. to StL for future vehicle purchases due to great experience I had at Suntrup VW. More

The salesman overall was unmemorable. He did lie about two points. He and the sales manager pushed hard for me to purchase a demo car with 3,000 miles. However, they were only willing to give me a $500 two points. He and the sales manager pushed hard for me to purchase a demo car with 3,000 miles. However, they were only willing to give me a $500 discount. Needless to say, I thought $500 was worth paying for a car with 0 miles. When I demanded a new car, they hemmed and hawed about how difficult it would be to find one in the exterior and interior colors I wanted. They said that no one had the car I wanted in the region I live. They lied. I ended up getting my car from another dealer in town. The salesman also attempted to explain what the administrative fee paid for by listing items like paying for paperwork with the state. When I finally read the contract, the state required disclosure clearly stated, any administrative fee will not be used to pay for any licenses or other paper work with the state. The sales manager was even more colorful. I over heard him tell a different salesman that "he could have gotten more money" out of a different customer. To be frank - I didn't trust him. After negotiating for 30-45 minutes, the sales manager and salesman kept trying to add $50 here and $75 there. Ultimately, I got fed up and left. When I went to different dealers, I discovered that the price I was going to pay was actually a fair/good deal. But, I didn't trust them, so I purchased my car elsewhere. Finally, I was skeptical of Suntrup from the first time I walked in because the customer seating is 6 - 12 inches lower than the salesman. Clear gamesmanship that made me skeptical of anything I was told. More

One of the most painless car buying experiences I've had in the past 20+ years. No pressure. No surprises. I never had a better car buying experience and I've bought 4 cars before! Our sales person, Linzie in the past 20+ years. No pressure. No surprises. I never had a better car buying experience and I've bought 4 cars before! Our sales person, Linzie Foster, was really nice and helpful as was everyone there. A+ in my book for overall experience. More

My experience with Suntrup Nissan was great! The salesman, Jim Hensiek, made me feel comfortable and relaxed while buying my first new car. As nervous as I was, he explained everything and made the salesman, Jim Hensiek, made me feel comfortable and relaxed while buying my first new car. As nervous as I was, he explained everything and made the car buying process smooth and easy. I felt comfortable that I was being treated fairly and was given a detailed walk through of the car. I love my Nissan Altima and think I went with the right car. I will recommend Suntrup Nissan and Jim Hensiek to my family and friends when they are ready to purchase their next new car. More

Anthony had excellent product knowledge and provided very friendly service. He was very responsive to my internet inquiry. The transaction was very quick but I was not rushed during test drives or pressure friendly service. He was very responsive to my internet inquiry. The transaction was very quick but I was not rushed during test drives or pressured to make a deal. Anthony found the perfect vehicle to meet my needs. I have already recommeded Anthony and Suntrup VW to my coworkers. More

We had a painless and very pleasant buying experience. Joe and Anthony took very good care of us. We test drove a VW Jetta and a Nissan Altima. The Altima was a dream come true and Joe worked with us to Joe and Anthony took very good care of us. We test drove a VW Jetta and a Nissan Altima. The Altima was a dream come true and Joe worked with us to make it a reality. Anthony was extremely helpful as our car shopping experienced started on the Suntrip website. Anthony emailed me numerous times and was quite helpful. More

Prior to going to Suntrup I visited a dealership closer to home and had such a terrible experience that I actually dreaded another day of car shopping. I must say I was refreshingly surprised after meeting to home and had such a terrible experience that I actually dreaded another day of car shopping. I must say I was refreshingly surprised after meeting Linzie Foster. He was very patient and thorough in explaining all of my options to me. Once I made my decision, he made every effort to expedite the process, so that I could be on my way and driving my new car as quickly as possible. I will and have already recommended him to several friends and coworkers. More

Keith took the time to locate the exact truck I was looking for. He also ensured my aftermarket items were coordinated and delivered on-time. Any service items required, after my purchase, was handle looking for. He also ensured my aftermarket items were coordinated and delivered on-time. Any service items required, after my purchase, was handled in a timely and professional manner. Keith also took the time to follow-up with me to ensure I was happy with my purchase. Finally, the no-haggle service provided from Keith and his staff was top-notch. More