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Suntrup Nissan

St. Louis, MO

4.7
5,018 Reviews
Welcome to Suntrup Nissan. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry.
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6000 S Lindbergh Blvd

St. Louis, MO

63123

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Showing 5,018 reviews

September 09, 2012

We purchased from the dealer but the price was an absolute lie. Had to buy from them because they were the only one with a stick. They charged us even more than they had advertised on their own web More

by stryker777
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 25, 2012 -

Suntrup Nissan responded

Good afternoon stryker777, I wanted to apologize again for the experience that you and your family members had at Suntrup Nissan. Our customer care coordinator, as well as our Manager have tried to get in contact with you. The lines of communication are always open. Please contact Clare at 314-892-2-8200 or via email at cvaughn@suntrup.com. We would appreciate the opportunity to resolve your concerns. Sincerely, Missy Knight mknight@suntrup.com

Oct 11, 2012 -

stryker777 responded

I have to update my review. Claire communicated with us and was able to refund the administrative cost making the price more in line with what it should be. She also made sure we received the Marone label that we had previously been refused. Our opinion of the rest of Aaron and the sales manager is still the same poor opinion, but we feel better about the purchase now. Thank you Claire. Now for some updated detail: Watch out on the extended warranties! We thought it was a Nissan warranty and when we got the papers it was a third party warranty. We cancelled it but since it was wrapped up in the loan we were unable to get the Nissan extended warranty without it coming out of our pocket (which we are unable to do now). The cost of the third party warranty is close to the real warranty but the service is not and it has deductibles that the Security+ Gold Preferred does not.

September 05, 2012

Michael Baer gave us a great shopping experience. Michael's professionalism and friendly demeanor make him an asset to any organization. Suntrup VW made the right choice when hiring him. We would def More

by terrthartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 18, 2012

Terry Crowley was by far the best salesman I talked with when purchasing my car. He was not only friendly and easy to talk to, but he was also straight forward. I had visited other dealerships before I came More

by rhodes43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Crowley
August 09, 2012

I was in the market for a new black and tan VW Jetta TDI. Michael was able to find the exact car I wanted and worked with me to make sure my car payment was where I wanted it to be. I really appreciate all t More

by Mimmy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 28, 2012

So happy with my new 2012 Jetta I purchased from JD Hergenrother at Suntrup VW. JD got the exact car I was looking for. The buying process was no nonsense.I highly recommend JD if you are interested in More

by JillP925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 26, 2012

Where do I start....I'm on my 4th VW now and will continue to do business with Russ. No matter how busy he is, he always takes time to give me attention. I love the personal attention and service I More

by brendabradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Bradley
July 21, 2012

Travis was very friendly and knowledgeable. He went out of his way to help me get a fair deal and I will recommend him to absolutely anyone who asks my opinion. I half expected to get stressed out during More

by preineck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 19, 2012

Had been looking all over St. Louis for a Nissan Armada. Suntrup was the only Nissan dealership (and any other dealership) that seemed like they wanted to sell a car that day. As I litterally fell in the do More

by JJBarbour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ketcherside
July 18, 2012

Generally very good service. I had already scheduled a service appoint when I learned what the actual problem was so I tried to call to get a price on a part. Was put on hold twice and then told no one w More

by gibgrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
phone operator
July 18, 2012

Loved Travis, loved everyone there. Very friendly and helpful Thank you suntrup, love my cube! I would definitely purchase another vehicle from suntrup. The financial part was super easy, and we were m More

by Michelleandray112011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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