Suntrup Nissan

The best car buying experience we have ever had!!! Kelly was awesome!!! She asked the right questions, listened to everything we wanted and everything we didn't. We have always been Chevy/GM vehicle o Kelly was awesome!!! She asked the right questions, listened to everything we wanted and everything we didn't. We have always been Chevy/GM vehicle owners and were unsure about purchasing anything else. Kelly gave us great info to compare makes and models. She didn't waste our time looking at vehicles we were not interested or ones over our budget. We left the dealership after test driving a couple Nissan to continue our search, but at the end of the day came back to Kelly. We now own our first non-GM product, a Nissan. After only ONE day of ownership, I got the chance to recommended Kelly to a co-worker who was considering a Nissan. Thanks for a GREAT experience!! More

Surprise ending I went in to look at a Versa. When I entered, no one talked to me. After a bit, a lady asked me if I was waiting for my car to be repaired. I told h I went in to look at a Versa. When I entered, no one talked to me. After a bit, a lady asked me if I was waiting for my car to be repaired. I told her no, and she directed me to Tom.. We got along well and took a number of test drives. I didn't like the Versa and was about to leave when he brought in the sales manager and surprise! they found a 2013 Sentra. That was the car I ended up buying. The next day I went back with my wife to sign any more papers needed and to pick up the car. This was a Saturday and we had another appointment. The dealership was quite slow. At their encouragement, we rewrote the loan deal and that slowed us further. Although we were there for nearly 3 hours, we left feeling rushed and with a few unanswered questions. The car however is quite nice. More

Sales staff Dan and Kyle were very helpful and they were diligent about returning calls and answering questions. We would recommend them to other potential custom Dan and Kyle were very helpful and they were diligent about returning calls and answering questions. We would recommend them to other potential customers. All other sales staff in the showroom were always courteous, More

Extremely happy! I had been to a dealership down the street where I was not even offered a test drive on a car that I had specifically asked about. I left there and I had been to a dealership down the street where I was not even offered a test drive on a car that I had specifically asked about. I left there and came to Suntrup where Terry was busy helping three or four customers at the same time. He would have to walk away from time to time, but he always came back, and he finally asked if I wanted to take a test drive. He was very personable, patient, efficient and was even excited for me when I was ready to drive away in my new car. Terry is the reason I will be coming back here for future cars as well as referring family and friends. More

Wanted new nissan I have purchased several altimas was wanting to purchase new one and trade old one in, at first they were all nice then I used truecar and they seemed I have purchased several altimas was wanting to purchase new one and trade old one in, at first they were all nice then I used truecar and they seemed upset I was interested in a car which was new but had 600 miles on it but they wouldn't budge on price, wouldn't give me more for my car to make my payments lower, the guy in finance was rude when I said the sign above said 5000 over Kelly blue book, and I said you guys need to come down cause the car had 600 miles on it he said oh that doesn't hurt anything but I said if I am buying a new car it should only have a few miles on it. After I said I need to be at 25000 to finance which would of been 1600 more they said we can throw in some all weather mats, I don't think so, I have friends that are in the business and have been for 25 years and own honda dealerships they told me there in hold backs and incentives and 1600 was nothing, but I guess I will buy a different type of vehicle, I love my altima which has everything but guess I will go elsewhere. More

Excellent Salesman Nathan was very friendly and extremely knowledgeable about the car he helped us with. He demonstrated all the features, front to back and everything Nathan was very friendly and extremely knowledgeable about the car he helped us with. He demonstrated all the features, front to back and everything in-between. He answered all our questions and double checked on one to make sure he was correct. I would recommend this dealership, unfortunately for both of us though, the price was more than we were planning to spend. More

Great Experience Thank you Mike and Steve for all your hard work. I love my Jetta TDI and am very happy with my experience. Steve even followed me home to drop of my o Thank you Mike and Steve for all your hard work. I love my Jetta TDI and am very happy with my experience. Steve even followed me home to drop of my other vehicle while the paperwork was prepared. I highly recommend these guys and this dealership. More