Suntrup Nissan

Great quality and great service all around! We purchased a car earlier in December and the experience was all around excellent! Gordon, our Sales & Leasing Consultant was amazing, kept us infor We purchased a car earlier in December and the experience was all around excellent! Gordon, our Sales & Leasing Consultant was amazing, kept us informed on when the car would be ready, and made us feel comfortable through every step of the way. The car was having work done to it and took about two weeks for it to be ready for a test drive. Once we drove the car, we were SOLD! Great quality and great service all around! More

Used car purchase Steve helped me with a used rogue I found on the web. I preferred to communicate via email and steve didn't call me until I was ready to talk. Steve Steve helped me with a used rogue I found on the web. I preferred to communicate via email and steve didn't call me until I was ready to talk. Steve allowed me to thoughly test the vehicle including backing into my garage to confirm fit in that space. Steve knew and explained the features on the car. He represented me during final price negotiations. Steve delivered the car on time including several next day details(buffing out a scratch and providing a 2nd key) on time. I recommend steve when buying a car. More

Michael Meyer worked with us all day to find the right car. Michael Meyer found us a vehicle that was everything we were looking for the first time we went to Suntrup. When we were looking for a second vehicle Michael Meyer found us a vehicle that was everything we were looking for the first time we went to Suntrup. When we were looking for a second vehicle he put up with us for most of the day while trying to find a car that fit our long list of requirements in our price range. Dispite all his efforts we didn't buy a car from the options available in the inventory at the time ( our fault, not his). We will come back to him first before looking elsewhere. More

Best place ever!!! Steve was so awesome! He went above and beyond to get me in a car and leave happy! If your searching for a place to get a car, I highly recommend this Steve was so awesome! He went above and beyond to get me in a car and leave happy! If your searching for a place to get a car, I highly recommend this place!!! More

Kelly Roussin is awesome! Kelly Roussin was an amazing sales lady. I came in with a nightmare situation. I thought I had purchased a car from Auffenberg but I received a call f Kelly Roussin was an amazing sales lady. I came in with a nightmare situation. I thought I had purchased a car from Auffenberg but I received a call five days after I had the car in my possession that they couldn't give me a o percent interest rate. My insurance was in the new cars name and my license plates were on. I thought it was my car. A done deal. The finance manager at aweful berg said I was going to have to have an interest rate. He was never certain on what the rate would be it was very unethical what they did at Auffenberg. I thought I signed a binding contract but they also have you sign a spot on delivery which when you sign that paper it can lead to this situation. I was a wreck about the situation. My best friend bought a car from Kelly and she suggested we talk to her. I'm very glad I went to Suntrup. I told Kelly my situation and she took time out of her busy schedule not knowing I was going to beable to buy because I had a 2014 Nissan already in my possession. I ended up buying a car at Suntrup from Kelly Roussin. At one point in the day I had two brand new Nissan Sentra's in my name. I returned the one from Auffenberg. I refuse to do business with dishonest people. I picked up my car from Suntrup. I'm very happy with my experience with Kelly at Suntrup:) I will recommend Kelly Roussin at Suntrup to everyone I know. More

Felt like Family This is my third Nissan and second car purchase from Suntrup. Katie Eason and Jesse Swift were awesome. Katie was knowledgeable abut the Nissan produ This is my third Nissan and second car purchase from Suntrup. Katie Eason and Jesse Swift were awesome. Katie was knowledgeable abut the Nissan product and determined to find the perfect car for me. Both worked on my behalf to get the best price possible. Everbody there was super nice and friendly. Kyle Ketcherside made the buying experience fun and enjoyable. In the end, I felt like I was with family. I highly recommend Suntrup to anyone looking to buy a new vehicle. More

What a saleman Highy recommend Joe Dawidouski. He is very knowledgeable, Very helpful with no pressure and followed up with me. I would come back again and recommen Highy recommend Joe Dawidouski. He is very knowledgeable, Very helpful with no pressure and followed up with me. I would come back again and recommend this dealership and salesman, Joe Dawidouski . I am a single mom with three kids, and Joe gave me so many ideas with no pressure. Sheila McCrary More

Satisfied customer! Fast and hassle free experience! Elvir Kulovic offered exceptional customer service and honesty. We purchased two cars using Elvir as our dealer and w Fast and hassle free experience! Elvir Kulovic offered exceptional customer service and honesty. We purchased two cars using Elvir as our dealer and would recommend his services to others. More

Determined and flexible sale Husband and I came in late night Monday looking to buy a vehicle. Katie took great care of us. She acted as an advocate to get us the best price possi Husband and I came in late night Monday looking to buy a vehicle. Katie took great care of us. She acted as an advocate to get us the best price possible. We enjoyed our overall experience and outcome. More

shady dealership Where to begin with this shady dealership me and my fiance recently purchased a used 2014 jeep patroit and our experience was absolutely horrible I wo Where to begin with this shady dealership me and my fiance recently purchased a used 2014 jeep patroit and our experience was absolutely horrible I wouldn't recommend them to anyone ever.... put it this way I wish I never stepped foot in the place.... Our sales guy Glen was awesome but the rest of them can kiss my xxx it took over a month to get our title/paper work my temp tags were expired before I got the paperwork.... I've still yet to receive the inspections paper work.... not only that the recent rain fall we had my 2014 jeep was leaking water from the dome light.... After two hours of getting the run around with these people them sending me to three different places to get it checked out never hot fixed I had to go throw a fit to get somewhere they send me to another store to have a guy reseal my windshield to have it stop leaking there windshield guy tried to half xxx fix my windshield buy pulling the headliner down with his hands to shove a caulk gun to caulk it.... witch if u didn't know it's not the proper way to reseal a windshield.... and I went back up to the sales guy and after blowing my problem off for about 15 mins he gives me another guys number to call and make an appointment with to get the problem fixed.... total xxxxxxxx I shouldn't have to make an appointment with any body to get there problem fixed..... After we purchased the Jeep I later found some minor scratches on it and took it back up there (the day after we bought it) I asked them to buff it out and the manager told me " oh you don't want trust any of my guys buffing that out for you I'd take it sum where else to get it done" worst experience ever never again and never will I recommend this place to anybody.... There lucky I don't have the time off work to stand out front of the lot with a huge xxx price of plywood protesting there business.... I am also filing a complaint with the better business bureau..... and if anybody else that has had a problem with this pathetic place I'd recommend doing the same........ More