Suntrup Nissan

2019 Murano Mike Million is an awesome salesman. He is willing to work with you and find whatever you are looking for. Highly recommended for any one looking for Mike Million is an awesome salesman. He is willing to work with you and find whatever you are looking for. Highly recommended for any one looking for a Nissan. More

A feel good buying experience I have bought many cars in my life, both new and used, and I actually left this dealership saying it was a nice buying experience. Mark, our sales guy I have bought many cars in my life, both new and used, and I actually left this dealership saying it was a nice buying experience. Mark, our sales guy, was knowledgeable and not pushy. The finance department was also fast and efficient. I traded in my previous car and felt they gave me a very fair market value. I feel very good about recommending this dealership based on my experience. More

Best car buying experience ever! I am very pleased with my experience. I have a great salesman that is my go to guy at Suntrup! Chip was incredible through the process, he made it si I am very pleased with my experience. I have a great salesman that is my go to guy at Suntrup! Chip was incredible through the process, he made it simple and very pleasant. I feel like part of the Suntrup family.Chip is simply the best car salesman I have ever dealt with. More

Another nissan Thanks to the team at suntrup. I appreciate the fast and friendly service you gave my wifey. We love the rogue!! Look forward to seeing you all Thanks to the team at suntrup. I appreciate the fast and friendly service you gave my wifey. We love the rogue!! Look forward to seeing you all durning our service visit. 😎👍🏼 More

Lack of disclosure, service died once sales contract signed We went in to test drive a Titan on July 13th or 14th. Salesman seemed nice and we liked the truck. We made it clear that we were not interested in an We went in to test drive a Titan on July 13th or 14th. Salesman seemed nice and we liked the truck. We made it clear that we were not interested in any cash out of pocket with the salesman. We were also clear what our highest payment could be. The next day my daughter went in to sign contract. Was sold gap insurance which is a better purchase through auto coverage as a matter of fact some companies provide it in base contract as long as you sign up for it. He also sold her a mechanical breakdown service agreement totaling nearly 3000.00. Pushed payment up 30$ per month. Never once did he mention Sales tax. My daughter assumed it was in the loan already. That is the way it is done in the State we come from so understandable. Come to find out Tax was not included and when called on it the Salesman made really lame excuses. We reversed the Gap and Breakdown coverage and added tax back into the loan. My daughter was told the check would be sent to the State of Missouri. I called and questioned about it and proceeded to go the DMV. Turns out the check had never been cut and I had to come get it. The gentleman who helped me with this part was very understanding and quickly did what he could correct the issue. It does get better. I called and left a VM on Monday and again on Tuesday before going to DMV on Tuesday. Messages left for finance managers hoping to clarify where check was sent and if it was sent. No return call from either message that was left. The Titan is a great truck. The last gentleman that helped me did a great job but overall my experience with Suntrip Nissan has been awful. I will not buy my next Titan from the people involved. More

Great deals and great service! Joe Dawidouski and Staphen Mason helped me with my purchase of a new Nissan Altima on August 30, 2019. Both of these guys were courteous, friendly, a Joe Dawidouski and Staphen Mason helped me with my purchase of a new Nissan Altima on August 30, 2019. Both of these guys were courteous, friendly, and willing to work with me to get a deal done. Suntrup Nissan of South St. Louis is a GREAT place to buy a new car. Financing was fast and easy and was explained well. I highly recommend purchasing at this dealership. More

Awesome car-buying experience! This is our second Nissan. Ben, Joe and Adela made buying our new Rogue a GREAT experience!!! No pressure and very authentic people to work with! This is our second Nissan. Ben, Joe and Adela made buying our new Rogue a GREAT experience!!! No pressure and very authentic people to work with! More

Very inept, unskilled, negligence, rude, unconcerned about c I took my 2015 Nissan Rogue in for a rumbling noise which Suntrup didn’t repair until I returned it and they installed a Transfer Case which caused a I took my 2015 Nissan Rogue in for a rumbling noise which Suntrup didn’t repair until I returned it and they installed a Transfer Case which caused a knocking noise. I returned my vehicle only to be told now the knocking noise was from a loose heat shield and strut not alignment. I took my vehicle to Purcell who did the strut.....he check it and all was fine...he gave me signed documents stating his analysis . Scott at Suntrup dismisses this as well as Mason....they kept saying the strut was the issue, hung up the phone on me. I took my vehicle to Aldecco in Ballwin MO who found most of the nuts and bolts were loose and one stripped bolt which he gave me along with his document saying this is what was causing the knocking noise. he also stated whoever worked on the car last was negligent, caused the noise and had the lower control arm flew off, it would’ve totaled my car. I was out $209.95....I have no noise now that Aldecco tightened the nuts, bolts and put on a new bolt to replace the stripped bolt. Suntrup Nissan on S Lindbergh is unconcerned, dangerously negligent, rude, liars, cheats. I would never recommend them to anyone! I will never take my vehicle back there and I’m contacting Nissan Corporate to relay this horrible experience I’ve had with Suntrup Nissan. They wanted $2,500+ to do bogus repairs. Awful mechanics and customer repoire from Suntrup Nissan Service....buyers beware! Annemarie Conrod-Weigle. More

Extremely unethical dealership. Stay away. Please don’t waste your time. I verified via email with an “internet sales specialist” that the price was correct. I was told it was minus one specifi Please don’t waste your time. I verified via email with an “internet sales specialist” that the price was correct. I was told it was minus one specific discount. Fine. So I drove an hour and a half to look at a vehicle in which the sales person spent the entire time repeating that unless I finance with Nissan I’m not getting the price I verified I would get. When I explained what I had been told the only answer I got was the question was this previous person in finance? I don’t know that’s not my job to know it’s probably yours. I once again asked why the price was not this price when I explained to someone over email and phone I wanted the best price and got told by both it would be a certain price. Of course it wasn’t once I drove all the way there. All the sales person could do is repeatedly ask if I want to finance through Nissan yet. I will absolutely never do business with this company or anyone associated. I will also make sure to tell anyone looking for a car to avoid this company at all costs. All around the worst company I have ever considered working with. No accountability or honesty from anyone associated with this dealer. More

Car for cross country travel I was recommended to Suntrup by my mother who purchased two cars prior to mine at this same dealership. Wilcox (The salesman that helped us) was terri I was recommended to Suntrup by my mother who purchased two cars prior to mine at this same dealership. Wilcox (The salesman that helped us) was terrific and so was Steve in finance. They really worked with us until I found the car I was happy with and the deal I could live with. I will surely send some business their way. More