Suntrup Nissan

Matt and Collin made the process of purchasing a new vehicle super easy! Their customer service was excellent. They went above and beyond. Thank you! vehicle super easy! Their customer service was excellent. They went above and beyond. Thank you! More

Came to chip with a price range and a list of gadgets that I wanted and after 4 cars that I made him show me I finally found my car!! Apparently you can have whatever you want in the price that you want that I wanted and after 4 cars that I made him show me I finally found my car!! Apparently you can have whatever you want in the price that you want 🤪 thank you Chip!!! More

Chip was very nice and professional. He is very knowledgeable and will help you any way that he can to get you the perfect car. knowledgeable and will help you any way that he can to get you the perfect car. More

Super fast and courteous service. The staff was very attentive. I would definitely be happy to visit the service station again. Very streamlined in their service. attentive. I would definitely be happy to visit the service station again. Very streamlined in their service. More

In love with my new Mazda CX-5!! Chip was excellent help and super friendly! Go to Suntrup preowned and ask for Chip you won’t regret it! and super friendly! Go to Suntrup preowned and ask for Chip you won’t regret it! More

Dave and Gail Krill are extremely happy with Suntrup. Terry Crowly has always went the extra mile for us. Ryan in service is an outstanding employee. I recommend Suntrup to family and friends. Suntrup Terry Crowly has always went the extra mile for us. Ryan in service is an outstanding employee. I recommend Suntrup to family and friends. Suntrup is an exceptional company, from top to bottom. Keep up the excellent work, integrity, and customer loyalty. Customers for life! Thank you Terry Crowly. You are a great man and leader. Everyone stay safe, healthy, and continue the outstanding customer service. Davekrill.com More

Ahmed was awesome, listened and helped make car buying experience great. I understood that the dealership was under construction, but everything was a bit crowded. experience great. I understood that the dealership was under construction, but everything was a bit crowded. More

I had a scheduled emission inspection but had a concern with my windshield that my service advisor Dave had checked out by a mechanic who addressed my concern. I was finished in an hour! Dave kept me infor with my windshield that my service advisor Dave had checked out by a mechanic who addressed my concern. I was finished in an hour! Dave kept me informed of the progress by text which I appreciated. More

I had a very pleasant experiance purching a vehicle through Suntrup. Chip is a great salesman, and very knowledgeable. The whole proccess went smoothly and was enjoyable. through Suntrup. Chip is a great salesman, and very knowledgeable. The whole proccess went smoothly and was enjoyable. More

This is response to your request for more info on my star response. I have not had an oil change in my Altima for several months because I never reach the mileage for the next change and I forgot about it response. I have not had an oil change in my Altima for several months because I never reach the mileage for the next change and I forgot about it. Anyway, please tell your “advisors” to tell the customers that the “advisor” will text them when their car is ready. Bob Perry, my advisor, texted me and emailed me. I saw one message but did nothing because it was so vaguely worded. I was seated right inside the VW waiting area in a chair I pulled over near the soda machine (not at that “desk” as I didn’t want to be boxed in). Bob did come in, looked around, went through the dealer area, came back out and saw me on his way out. He had paperwork in his hand and I thought he was looking for someone else. He came back in a few minutes later and called out my name and that’s when I responded. Yes, my car was ready and all was fine. Now, if I had been told to watch for a text message from him, and if the message had been more direct, such as your vehicle is ready or please come to the service area so we can discuss your vehicle, I would have promptly responded. Unfortunately, I deleted both of his messages yesterday or I could quote it. So, thinking it over, I might give a 3-star rating instead of the 5-star I gave you. Also, it was nice enough to sit outside yesterday and I was told you had 4 outside benches but I only found one and a man with crutches was sitting on that, so I wound up sitting inside. I’m not blaming Bob, but communication between the waiting customer and the service department could have been better. I’ll be more aware next time. More