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Suntrup Kia South - Service Center

St. Louis, MO

3.2
294 Reviews

294 Reviews of Suntrup Kia South - Service Center

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March 05, 2021

My recent service experience was in a single word, AWFUL! I made an appointment for 4 service items, they only did 1. It took them 2 hours for an "Express" oil change which begs the question, how long for More

by technonot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Richter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aden Sehovic
March 04, 2021

Kyle really helped today with my oil change and let me know an issue with a tire of mine! He was very friendly from the time I came in, until the time I left with my car More

by Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
Mar 09, 2021 -

Suntrup Kia South responded

It's fantastic to hear that Kyle provided you with great customer service while assisting you in our service department! We truly appreciate the opportunity to do business with you. Thanks for choosing Suntrup Kia.

March 03, 2021

Great service, as usual. Kyle was definitely on his game. Every time I get my car serviced there, they get me in and out very quickly. More

by JohnDoe85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 09, 2021 -

Suntrup Kia South responded

Thank you for leaving us a review! Quality customer service is our number one priority, and we're happy to hear that Kyle met your expectations. Thanks for choosing Suntrup Kia, we look forward to having you as one of our valued customers for many more years to come!

March 02, 2021

Our service rep, Veronica Holliday, was prompt, professional and friendly when we took our Kia Sportage in for service at Suntrup Kia South. Thank you!🥰 More

by Creamrises
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Holliday
Mar 09, 2021 -

Suntrup Kia South responded

Thank you so much for your excellent review. We are so glad that Veronica had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Don't hesitate to reach out if you need anything else. Thanks again for choosing Suntrup Kia!!!

March 01, 2021

Everyone is always helpful when I bring either of my KIAs to suntrup for maintenance. Clay was very pleasant before and after the service appointment. Highly recommend this delearship and their service depar More

by Kelly A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Mayberry, Calvin Botkin
Mar 09, 2021 -

Suntrup Kia South responded

Thank you, Bill , we appreciate your business and our team looks forward to serving you again soon!

February 28, 2021

Brian and Clay always go out of there way to welcome me and my sons for service on our 3 Kia vehicles! thank you guys again as Danny came to the dealership. More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dzevad Masinovic, Jeff Snider
Mar 01, 2021 -

Suntrup Kia South responded

Thank you for your business and this review. We're happy to hear that Brian and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2021

So this was my first time getting my car serviced! Kyle at the desk helped me out big time! He's awesome! Everything was super easy! He also is super friendly as well! Everyone at kia suntrup south has bee More

by JeffWood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 09, 2021 -

Suntrup Kia South responded

Thanks for sharing your thoughts about your experience with Kyle, and our service team here at Suntrup Kia. We appreciate your business and hope to see you again soon!

February 27, 2021

Excellent service... kudos to Clay in the Service Department...very helpful with my wife... took the time to explain the problem..Clay went above when the car's check engine light came on after my wi More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Mar 01, 2021 -

Suntrup Kia South responded

Thank you for your business and this review. We're happy to hear that Clay and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2021

I was very pleased with my recent service visit. I had a problem that was immediately addressed. The service advisor Cindy started the process and informed me throughout the repair process which was a bit More

by Jim Organ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Suntrup Kia South responded

Thank you for your business and this review. We're happy to hear that Cindy and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 26, 2021

Kyle was amazing and made my visit so easy. I was able to go about my day as if nothing was wrong. He even walked me to my car when it was done. More

by Cboyercat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 09, 2021 -

Suntrup Kia South responded

Thank you for leaving us a review! Quality customer service is our number one priority, and we're happy to hear that Kyle met your expectations. Thanks for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come!

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