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Suntrup Kia South - Service Center

St. Louis, MO

3.2
294 Reviews

294 Reviews of Suntrup Kia South - Service Center

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April 07, 2021

Great Service every time I come in and Brian Richter is MY service technician of choice. He is very personable and keeps me informed of what is happening until the work is completed. Suntrup Kia is the B More

by stanleyrs4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 23, 2021 -

stanleyrs4 responded

You’re very welcome...just telling the truth!

April 07, 2021

I took my Optima in for the 60,000 mile service. Cindy was knowledgeable and helpful while checking my car in. The staff was friendly. The service was done quickly. All in all, a very good experience. More

by Drew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great service experience!

April 06, 2021

Brian was very straight-forward and friendly. The waiting area is accommodating and definitely large enough for social distancing which is important during these times. More

by 99maddymiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 03, 2021

I went in for a recall Brian took care of me and during he found that my cabin filter needed replacing. I am retired from a parts supplier and told him I would replace myself. More

by zlighthouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 03, 2021

Service supplied by Suntrup Kia was excellent.Warranty Service supplied by Suntrup Kia was excellent. Warranty work was completed on time as promised. Excellent service work. - Harold Israel St. Lo More

by hgisrael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 01, 2021

Everyone is always very friendly and helpful while I’m getting maintenance done on our vehicles! Appointments are easy to schedule and they get you in and out as quick as possible! More

by jwheat7696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thanks for the 5 star review!

March 30, 2021

Clay and the team at Suntrup Kia South were awesome! I am always pleased with their work!! I highly recommend taking your vehicle in for services. More

by Jacob Compton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 27, 2021

Good service great service friendly, timely, prompt. I love the texting updates and the video reports. I have told my friend about my pleasant experience. Yea future! More

by mclark3682
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 27, 2021

I have purchased my last 5 cars from Suntrup Dealers. I have all my service done at Suntrup Kia. The team does a great job of getting me in and out quickly, while doing quality work. More

by F Heinrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Lepp, Clay Mayberry
Apr 05, 2021 -

Suntrup Kia South responded

Awesome review! Thanks for taking the time to leave us such a great one!

March 26, 2021

Cindy was great!! This was my first time bringing my car to Suntrup Kia and I felt so welcome!! I definitely will be back to Suntrup to get my car serviced again. Cindy will always be my go to advisor. More

by Kia T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Suntrup Kia. Please don't hesitate to reach out if you need anything else.

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