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Suntrup Kia South - Service Center

St. Louis, MO

3.2
294 Reviews

294 Reviews of Suntrup Kia South - Service Center

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April 20, 2021

Service Advisor Bryan Richter was most polite, knowledgeable and helpful. Service was done quickly and done right. My future service needs will be done here. More

by drgoree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 18, 2021

Overall I had and really pleasant and professional experience. Service was fast and the staff was friendly. Brian from service is awesome. Really great guy. More

by arneztucker81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great service experience!

April 17, 2021

I had fast and friendly service. I was even ask if i wanted my car washed without asking for it. I may start going here over nissan dealershop. More

by Lorilindsey46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Botkin
Apr 23, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great service experience!

April 16, 2021

As always my visit to Kia to get my car serviced was As always my visit to Kia to get my car serviced was great. My service advisor, Cindy, is amazing. She is always so friendly and makes me feel More

by jrickman38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy - 5 stars.
Apr 23, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great service experience!

April 15, 2021

I had a great experience with Veronica and Kyle. Easy check in, good communication throughout the service time for my vehicle, and a quick check out! More

by Travis
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica
Apr 23, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 14, 2021

Had a great experience in the service department yesterday. Brian was extremely helpful and pleasant. Everything done in a timely manner. Thumbs up! We bought two vehicles there in one day, this tru More

by Cmbuehler2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 14, 2021

Kyle was very friendly and helpful. He took time out to explain what the process was with my SUV and I would highly recommend him. More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 23, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great service experience!

April 13, 2021

The service advisor, Kyle, was very caring about my situation. He kept me informed of the progress on my vehicle and explained everything the technicians were doing. More

by dawglvr
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 23, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great service experience!

April 12, 2021

We had our vehicle serviced for a recall and our overall experience was very satisfactory. We have two KIA's and both are serviced at this dealership. More

by lee.rauhut
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Drexler
Apr 23, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great service experience!

April 09, 2021

The wait was a little longer than I anticipated, but the service done and price were great. I think the rep's name was Cindy. More

by Kapt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Suntrup Kia South responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated.

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