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295 Reviews of Suntrup Kia South - Service Center
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July 29, 2021
I have a maintenance contract with Suntrup otherwise I would NEVER come here. I get here every time around 7 when they open, which I have an appointment, I wait a minimum of 2 hours. We all have jobs and would NEVER come here. I get here every time around 7 when they open, which I have an appointment, I wait a minimum of 2 hours. We all have jobs and lives and cannot afford to wait these times. Unacceptable! More
by Erin
Employees Worked With
Cindy Greiwe
July 17, 2021
Daughter-in-law went in for oil change tire rotation. $58 total. Said she needed brake shoes and could save the rotors by turning them. Said the overall cost would be $286 and went to settle out and was $340 total. Said she needed brake shoes and could save the rotors by turning them. Said the overall cost would be $286 and went to settle out and was $340! Have asked for itemized bill to the penny. I smell a rat and more to follow. More
by kyleblaze.kb
Employees Worked With
Clay Mayberry
May 27, 2021
Kyle, my advisor answered all my questions. One he didn't know off-hand, he went to ask someone and got me my answer. The video that Mike, the technician, sent regarding one issue I had raised was ve didn't know off-hand, he went to ask someone and got me my answer. The video that Mike, the technician, sent regarding one issue I had raised was very helpful, since I didn't really have a chance to talk to him. More
by pierce47
Employees Worked With
Kyle, Service Dept
May 26, 2021
Kyle was able to get my car in quickly and it was done within the time I was told it would be. The vehicle was returned to me with the service performed and cleaned! within the time I was told it would be. The vehicle was returned to me with the service performed and cleaned! More
by daltonkiley
Employees Worked With
Kyle
May 21, 2021
From when I first purchased the certified pre-owned Kia Cadenza from Todd, to getting a really nice financing deal with Jarrod, to Joe in service that helped turn around a major issue in no time and workin Cadenza from Todd, to getting a really nice financing deal with Jarrod, to Joe in service that helped turn around a major issue in no time and working with me on pick up, good for my schedule. Good, busy team. More
by Tim
Employees Worked With
Jarrod Rucks, Todd Dupont
May 12, 2021
Brian was very helpful as usual. My experience was very pleasant. The complimentary car wash is an added bonus. In and out in less time than anticipated which was great. very pleasant. The complimentary car wash is an added bonus. In and out in less time than anticipated which was great. More
by diannecarlile
Employees Worked With
Brian Richter
May 12, 2021
Kyle explained what they were going to do to service my vehicle and approximately how long it would take. He was right on for the time and the work done, the service was great,thanks. vehicle and approximately how long it would take. He was right on for the time and the work done, the service was great,thanks. More
by adolphvelia
Employees Worked With
Kyle
May 09, 2021
Cindy was WONDERFUL as always!! She made sure I had everything I needed and that my vehicle would be ready when I needed it! Looking forward to dealing with her again! Thanks so much! everything I needed and that my vehicle would be ready when I needed it! Looking forward to dealing with her again! Thanks so much! More
by Etaylor05
Employees Worked With
Cindy Greiwe
May 06, 2021
Another great experience at Suntrup KIA! Brian sent me text updates and a video of Jessie diagnosing my AC issue. It works great now and I am as always a happy customer. Kudos to both of you! text updates and a video of Jessie diagnosing my AC issue. It works great now and I am as always a happy customer. Kudos to both of you! More
by Majokeiser
Employees Worked With
Mechanic Jessie, Brian Richter
