295 Reviews of Suntrup Kia South - Service Center
Brian is always so welcoming every time I come in. He is very informative when I am asking him questions. Always look forward to coming in because of great customer service. very informative when I am asking him questions. Always look forward to coming in because of great customer service. More
Awesome service experience Clay was a huge help– very knowledgable, transparent with options, and timely. The dealership has a nice waiting area and overall did well with Covid1 Clay was a huge help– very knowledgable, transparent with options, and timely. The dealership has a nice waiting area and overall did well with Covid19 precautions. Excellent experience! More
It was the fifth morning in the month of March in the year 2020 of our good Lord. The ides not ten days nigh. I woke with the sun, as is common in my behaviour. I smashed my java beans, brewed my coffee year 2020 of our good Lord. The ides not ten days nigh. I woke with the sun, as is common in my behaviour. I smashed my java beans, brewed my coffee black and set forth on my quest to conquer the day. As I wandered out to my noble steed, a 2009 Acura TSX I christened "Veruca Salt" after the lovely shade of blue she dons when the sun hits her just right, I noticed things were amiss. Her oil was low. "Oil daddy! I want it now! I don't care how, I want it now!" she screamed at me... "Anything for my lovely little brute" I replied eagerly, fearful of her wrath. Thus, I journeyed to Suntrup Kia through the lands of Mordor to retrieve my Synthetic goodness. Whence I arrived at Mt. DOOM, I expected a host of pushy salesmen and service desk technicians wearing the white hand of Sauraman. Is this what greeted me? Nay, twas but a generous man, a great man. One whom called himself Sir Brian Richter. He diagnosed my problem immediately with a smile upon his countenance. He promised me he would treat Veruca gently, as if she were his own. I knew my girl was in good hands. I retired to the common room where fancy popcorn and 6 hour old coffee awaited me. In my wait, I had an opportunity to gaze upon other steeds... valiant race horses all, but none as elegant or loyal as my blueberry. Twas not but 40 minutes before Lord Richter escorted me to my girl, oiled up and ready to go. A wonderful journey to be sure, and a welcome one. Thank you King Brian, your service was unlike any other I have experienced. I look forward to seeing you again. More
Kia south is where I always go for any service needing done on my vehicle. Great customer service. I've worked with Cindy several times and she has always been very attentive, knowledgeable, and polite. J done on my vehicle. Great customer service. I've worked with Cindy several times and she has always been very attentive, knowledgeable, and polite. Just great service overall! More
Clay is a phenomenal service adviser, he keeps you up to date with what the technician is doing to your car. If their is something that needs attention, he comes and explains it to you, let's you know if it date with what the technician is doing to your car. If their is something that needs attention, he comes and explains it to you, let's you know if its something that needs replaced today, or can wait till the next service. I've always had a great experience at Suntrup Kia South, I'm on my 4th Kia, and I take it only to Suntrup. Be sure to see Clay!! More
Cindy sets a high standard when it comes to customer service! She was very helpful and made sure I was takin care of. great job! service! She was very helpful and made sure I was takin care of. great job! More
Brian is such a nice guy! Always friendly and helpful whenever I come in. This dealership is quick! I expected to be waiting an hour for an oil change and got out within 30 minutes. 😁 Definitely will co whenever I come in. This dealership is quick! I expected to be waiting an hour for an oil change and got out within 30 minutes. 😁 Definitely will come back to buy tires and get an alignment from him! More
Cindy is fantastic!!!!! Service is always spot on & I’m always in and out in no time! & always makes sure I’m paying the best price! Great place to get your car serviced! always in and out in no time! & always makes sure I’m paying the best price! Great place to get your car serviced! More
Love this place Brian is excellent he’s well knowledged I have a question he answers it He’s also very friendly and understanding when I have a concern you have a great employee there don’t lose them thanks have a question he answers it He’s also very friendly and understanding when I have a concern you have a great employee there don’t lose them thanks have a great day More