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Suntrup Kia South - Service Center

St. Louis, MO

3.2
294 Reviews

294 Reviews of Suntrup Kia South - Service Center

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September 12, 2020

The service dept. Was no help did not get back to me about my car and would not answer voicemail very poor service brian Richter was no help at all More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Richter
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

Great Service Department! Our Service Advisor, Brian Richter took very good care of us. We got in on time, and were out with all requested service, plus one additional service done quickly and professi More

by MikeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Suntrup Kia South responded

Hi Mike, Thank you for taking the time to write such a great review! Brian does a great job and we are super happy to have him part of our Kia Family!

September 10, 2020

Brian was very pleasant to deal with in the service department. I was able to get my oil changed, tires rotated and vehicle washed within a reasonable amount of time. I've had my Sorento for just ove More

by Ed and Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Suntrup Kia South responded

Thanks for coming for in for service!

September 10, 2020

My experience at my service visit at Suntrup Kia could not have been better. Brian and his team were welcoming and professional. Please tell them “Thanks” again. More

by Kerberj10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmir Selimovic
Sep 21, 2020 -

Suntrup Kia South responded

Thank you for choosing Suntrup Kia to service your vehicle!

September 10, 2020

Kia Suntrup service department are A1. Cindy really knows how to take care of her customers. I came in for a oil change and car wash and all was done in a quickly but with care. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Suntrup Kia South responded

Andrew, Thank you for choosing suntrup kia to service your vehicle!

September 09, 2020

Very friendly service. Brian offered a complimentary car wash while my car was being inspected. He also checked for recalls. Very happy with my service! More

by hmblake2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Suntrup Kia South responded

Thank you so much for the great review!

September 04, 2020

Clay did a great job as usual got me in and out quickly. The video is a great added feature showing work on your car and mechanic More

by carmasd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Oct 14, 2020 -

Suntrup Kia South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 04, 2020

Brian is very knowledgeable, friendly and takes great care to keep me updated as we go. I look forward to working with him each time I am there. More

by andyott1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Suntrup Kia South responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

September 03, 2020

It was a pleasure to come here. Cindy was so knowledgeable and professional and nice. I will come back here in the future for my service on my Kia. More

by carlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Suntrup Kia South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 02, 2020

Quick oil service performed. My service person Cindy was very knowledgeable and especially pleasant to converse with and she kept me updated at all times. At the end I even received an update video. More

by Admir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Suntrup Kia South responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

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