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294 Reviews of Suntrup Kia South - Service Center
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October 14, 2020
Brian in the service department was very helpful and easy to work with. I appreciate the car wash and sanitizing door handles. I didn't have to wait long to work with. I appreciate the car wash and sanitizing door handles. I didn't have to wait long More
by GLawrence
Employees Worked With
October 11, 2020
Everyone is always very friendly, even if the dealership is busy. I never feel like my vehicle is in bad hands. Service is fast and reliable! is busy. I never feel like my vehicle is in bad hands. Service is fast and reliable! More
by kirawebster333
Employees Worked With
Calvin Botkin
October 11, 2020
Brian and Elliot in the service department were extremely helpful in getting my car serviced. They went above and beyond to make sure everything was taken care of and kept me updated every step of the way. W helpful in getting my car serviced. They went above and beyond to make sure everything was taken care of and kept me updated every step of the way. Would recommend Suntrup Kia to everyone. More
by Marina
October 09, 2020
Bryan, the Service Advisor was great! Service was quick - didn't have to wait long. I appreciate the car wash and sanitizing door handle and steering wheel. - didn't have to wait long. I appreciate the car wash and sanitizing door handle and steering wheel. More
by rmdkoby
Employees Worked With
October 08, 2020
Service advisor Brian Richter was excellent. Very easy to talk to, and extremely helpful. The work was done very quickly. Cleaning the car was a nice touch. All went very well. talk to, and extremely helpful. The work was done very quickly. Cleaning the car was a nice touch. All went very well. More
by Larry
Employees Worked With
October 07, 2020
Brought my Jeep to Suntrup Kia for oil change and tire rotation. They took my car through the car wash. I did not ask for a car wash. When I returned home in the light of my garage, I had damage to my rotation. They took my car through the car wash. I did not ask for a car wash. When I returned home in the light of my garage, I had damage to my hood and a cracked windshield. I never take my car through an automatic car wash. We called the service manager, John, and left multiple messages. After not reaching him by phone, my husband stopped on his way to work to tell John what happened and told him what time I would bring up the car. When I arrived to speak with John, he was not there. I spoke with Brian who immediately told me without completely looking at my vehicle that there was no way the car wash caused the damage or the cracked windshield. He treated me like I had no idea what I was talking about. As I disagreed with him, he finally took pictures of my vehicle as he told another male employee that the damage was not from them. He told me the "director" Elliott Silk would call me. I have not heard from them in 6 days. We have purchased 6 cars from Suntrup and have referred multiple people to Suntrup to purchase vehicles. We are disappointed by the way we were treated and especially how they treated me as a woman. We will not be purchasing any more cars from Suntrup or refer others due to their dishonesty. More
by jdurham0211
Employees Worked With
October 05, 2020
It was great to get a shuttle ride to and from the dealership. Staff was friendly and helpful. Since I am not a car mechanic, I can't actually comment on the workmanship of the work done. I just hope dealership. Staff was friendly and helpful. Since I am not a car mechanic, I can't actually comment on the workmanship of the work done. I just hope and assume that everything I was charged for was actually done. Great to get my car washed. More
by weyandg
Employees Worked With
October 01, 2020
Brian was my service advisor and has been on several of my trips to the service center. He is always extremely friendly and helpful! I am always happy to see his face when I pull into the bay for my appoin my trips to the service center. He is always extremely friendly and helpful! I am always happy to see his face when I pull into the bay for my appointment, as he is personable, professional, and thorough. More
by beth
Employees Worked With
September 30, 2020
My first with Suntrup Kia South, service department was an excellent experience. I waited at the facility and I didn't have to wait long. Ms. Cindy Greiwe was a professional person. She explained me the an excellent experience. I waited at the facility and I didn't have to wait long. Ms. Cindy Greiwe was a professional person. She explained me the service performed and thanked me for my visit. Looking forward for the next visit. Thank you! More
by sdharan
Employees Worked With
