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Suntrup Kia South - Service Center

St. Louis, MO

3.2
294 Reviews

294 Reviews of Suntrup Kia South - Service Center

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January 08, 2021

The staff at Suntrup Kia South are always friendly, attentive and detail oriented and Brian, my service representative, embodied all those traits. Brian definitely looks out for his customers and the More

by menovak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 08, 2021

I love working with Brian Richter. He is always understanding, informative and friendly. He knows what he's talking about, doesn't push needless work and is all-in-all a nice guy. More

by Jessica W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 07, 2021

Clay is a joy! I enjoyed talking with him and the service was awesome! Went in for an Oil change. Thanks again Clay and Suntrup Kia!! More

by Shanet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hampe, Clay Mayberry
Jan 13, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 07, 2021

Go to dealership for oil changes and other services because of warranty but only go to this one because of the people that work in the service department. They are friendly they explain things and don’ More

by GramDe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 06, 2021

I set up my appointment on line and was able to check in at the time that was convenient for me. All went well from beginning to end. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Jan 13, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here in our service department. Please let us know if we can do anything in the future!

January 04, 2021

As usual a quick and efficient visit. I used to do quick change oil places but switched to dealership when they stripped my oil pan bolt. Brian gets me in and out quickly, More

by timh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Suntrup Kia South responded

Tim, Thank you for your business and this review. We're happy to hear Brian our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 01, 2021

Everyone is always so nice and helpful. I bought my kia because it was so reasonably priced. I may become a life long kia driver because the service is exemplary. Brian was wonderful! More

by Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Suntrup Kia South responded

Thank you. We look forward to sharing your compliments with Brian. Please don't hesitate to let us know if we can be of further assistance, especially with the tech features. We appreciate your business, and you taking the time to write this review.

December 31, 2020

I had a very good experience with my service advisor Cindy getting me in and out in record time. Very personable as well which is always a plus. Good job! More

by Steve H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Suntrup Kia South responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Suntrup Kia. Please don't hesitate to reach out if you need anything else.

December 31, 2020

Great consumer service and finished my car in record time. I was taken care of by the amazing Brian R. Not only is he super friendly, he listened to my concerns and gave me the best deal possible. Plus, More

by Jennifer K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Suntrup Kia South responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Suntrup Kia. Please don't hesitate to reach out if you need anything else.

December 31, 2020

Always good help from the service dept.. especially Clay, who personally aired up my tires. I really hate that these ratings have to be 25 words. :-( More

by No
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Jan 05, 2021 -

Suntrup Kia South responded

Thank you so much for your wonderful review! We are thrilled that Clay had the opportunity to provide you with the perfect solution. We thank you for choosing Suntrup Kia.

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