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Suntrup Kia South - Service Center

St. Louis, MO

3.2
294 Reviews

294 Reviews of Suntrup Kia South - Service Center

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January 28, 2021

John, the mechanic was very thorough & professional. We like bringing our car here because we trust them. We will be returning for the service recommendations he provided in the video soon. Thank you! More

by jca3950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, mechanic and/or oil service tech
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience in our service department. Please let us know if we can do anything in the future!

January 28, 2021

Service writer Cindy was great and very personable. Service was performed quickly and completely. Suntrup Kia always does a great job on my Sorento. I will keep coming back for service. More

by gpallme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Kia South responded

We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Thank you for taking the time to leave us this awesome five-star review!

January 27, 2021

Good Morning,I wanted to let you know that CINDY CINDY Good Morning, I wanted to let you know that CINDY CINDY is the absolute BEST!!! We feel that Cindy Greiwe deserves recognition of some. kind, be it More

by diannejim84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

January 26, 2021

This was my first visit to service my new Kia. Brian Richter, my service manager, and everyone I worked with was wonderful. Super fast and easy. Would highly recommend. More

by cheecheemonkeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter 5 Stars
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience in our service department. Please let us know if we can do anything in the future!

January 25, 2021

Been going to Suntrup for maintenance for three years now and it is always a comfortable experience. These last couple trips I've met Cindy and Kyle who were very helpful in clearing up misunderstandings. Us More

by _
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Mayberry
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience in our service department. Please let us know if we can do anything in the future!

January 25, 2021

Brian was great...very nice, fast and friendly. Everything was done as expected and I received my car back fast and CLEAN :) I love the car wash feature!! More

by cbrother
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 23, 2021

This is a great dealership and the staff they have working here are always courteous and informative about what is going on with my vehicle. More

by ken.tinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Holliday, Clay Mayberry
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

January 23, 2021

Clay Mayberry (in service) was very thorough and respectful and made sure that all my service needs were fulfilled and more... He went above and beyond! More

by stacyltaylor1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience in our service department. Please let us know if we can do anything in the future!

January 21, 2021

Brian is great keep up good work makes you feel like you are important and I like how he checks everything that is supposed to be done More

by kathykdm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

January 20, 2021

Cindy was great from start to finish! I was in and out of the service department within an hour. The waiting area was clean and comfortable. Thank you! More

by tim.mcewen5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience in our service department. Please let us know if we can do anything in the future!

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