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Suntrup Kia South - Service Center

St. Louis, MO

3.2
294 Reviews

294 Reviews of Suntrup Kia South - Service Center

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February 19, 2021

By far the worst service I’ve ever received. Single mom and treated as an uneducated woman and taken advantage for $$$. Go elsewhere for service! More

by rmmStl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindy Greiwe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Richter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Mayberry, Calvin Botkin, Noah Jett, Elmir Selimovic
February 12, 2021

Clay Mayberry was the advisor for my vehicle. He was helpful, friendly and provided excellent customer service to me. Everyone at the dealership seemed to go the extra mile. More

by jmeoj8288
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Feb 15, 2021 -

Suntrup Kia South responded

We are very happy to have provided you and your family with such a positive experience! We sincerely value your business and look forward to your next visit.

February 09, 2021

Mr Brian Richter always, provider excellent customer service to me. He is reliable, dependable and honest regarding whatever is going on with you vehicle. He is very knowledgeable about vehicles. The More

by jeanine.berry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Suntrup Kia South responded

We are very happy to have provided you and your family with such a positive experience! We sincerely value your business and look forward to your next visit.

February 09, 2021

Cindy was so nice and very helpful while I had my car worked on! Everyone is so pleasant at this dealership. Thank you so much! More

by mlf9595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Suntrup Kia South responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2021

Cindy went above and beyond regarding the service required for my 2013 Optima Hybrid. She kept me updated regarding the status of my car via text. Kia has one of the best warranties and Suntrup Kia w More

by Gregorkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Kia South responded

Thanks for the GREAT review! I will make sure to share this with Cindy and the service team! Thanks for taking the time to write such a wonderful review. Please let us know if there is anything else we can do.

February 07, 2021

Kia gives great service and in a timely matter. I can’t say enough good things about Brian Richter. He is so very helpful and kinda I always ask for him when I need service on my car because he is always s More

by 1015 oliviaj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 07, 2021

Great customer service and appreciated getting quick and thorough car maintenance and brake repair, especially since I did not have an appointment. Really appreciated the video showing what needed to be don More

by Maworthing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 06, 2021

I was very well taken care of. Clay Mayberry gave great info and details. So do the lady cashier. They even laughed at my jokes. More

by Elinkoi.john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 06, 2021

The service manager, Brian Richter, was very accommodating. Professional and with clear observation, was able to communicate our service needs. Got a call when completed, We did not hesitat More

by c.jwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience in our service department. Please let us know if we can do anything in the future!

February 06, 2021

I arrived early for my appointment and was greeted promptly. Clay was my service coordinator. Very polite friendly and professional. In and out in a jiffy More

by JOANNE M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry, Calvin Botkin
Feb 08, 2021 -

Suntrup Kia South responded

We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit. Thank you for taking the time to leave us this awesome five-star review!

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