Suntrup Kia South
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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First off, car buying is much better than car servicing at Sucktrup Kia South, get deal on the car, ez buying exp. but from our first service appt, absolutely sucks!! Not one single time that I have brough at Sucktrup Kia South, get deal on the car, ez buying exp. but from our first service appt, absolutely sucks!! Not one single time that I have brought my car there for service has all the work actually been done or done properly, it ALWAYS requires a second trip to correct the screw up or over sight of fixing the xxxxx car!! I mean how hard is it? Every single time they have screwed us over or once gave back my car with a $300 invoice and THEY NEVER EVEN TOUCHED MY CAR!!! Seriously, they had to take my car back, put me out last minute and then do the work we paid them to do!!! That guy that pickets them with the sign that says they are a rip off... Believe it!! We need to drive 1.5hr round trip out of our way to service our Kia with a dealer now, never again, next car will be a Ford. Sucktrup needs to get a grip or loose their ability to sell Kia, I even wrote to Kia about them, as usual, no one cares, even if the new car deal there is awesome and tempting, DON'T DO IT!!! The service is a freaking nightmare!!!!! More
I am very appreciative of the customer service that my husband and I received from Griffin Brady. He went above and beyond what you normally receive from a salesmen. We didn't have a lot of time to spend husband and I received from Griffin Brady. He went above and beyond what you normally receive from a salesmen. We didn't have a lot of time to spend at the dealership due to work schedules. He was very accommodating with our time. I will refer all of my family and friends to him because of it. More
Well, I am very honest person, Scott Siefried,is a great sales person. He shows the vehicle you are wanting, he answeres your questions and is a very good sales person. Scott works very hard for you, to mak sales person. He shows the vehicle you are wanting, he answeres your questions and is a very good sales person. Scott works very hard for you, to make sure you get what you want I have purchased 2 cars my second is the Kia Optima, the first was was a Kia Ex. Soon I will be purchasing my 3rd vehicle, and I will ask for Scott, the best salesman at Kia. The office management and finacing department were such a great help also. I have had time to watch these workers at their job, no back and forth for us. What I have seen is a bunch of good hard workers at this Kia Company. I will continue buying here. Viola Rodenberg More
Purchased 2012 Sorento on February 28, 2012 after being told it was the latest model available form KIA. On March 16, 2012 Kia announced the 2013 model as being available (see Car Scoop website for March 1 told it was the latest model available form KIA. On March 16, 2012 Kia announced the 2013 model as being available (see Car Scoop website for March 16) Dealer denied knowledge of 2013 model availability 16 days before it as available in the St. Louis market.I asked the dealer to work with me to rectify what seems to me to be an unfair and unethical practices of withholding information about new model introductions. March is an extremely early date to announce the 2013 model just shortly after the 2012 model was available. This is historically a date I would not expect a new model announcement. It's the only model Kia has announced for 2013 even now in June 2012. All other models are only offered in the 2012 model. Suntrup Kia says they did not know about the new 2013 model availability that came 16 days after my purchase of the 2012 model...............???????????????????? When I asked the dealer Suntrup for some consideration regarding my lose in model year and cost difference they basically told me "Buyer Beware" and said that the way of the "Automobile Business" More
Went to dealership to initially buy an SUV but ended up buying an Optima. Jon took is time letting us test drive numerous vehicles, explaining all of the features and differences between each. He asked ver buying an Optima. Jon took is time letting us test drive numerous vehicles, explaining all of the features and differences between each. He asked very important questions about why we were in the market for a new car and really took the time to find the car that suited our needs which in my opinion is how a car should be sold. Our experience was top rate. Did not get what I thought I would for my trade in but given it's age was not completely surprised. I LOVE my new car and the experience was top rate. Everyone was beyond nice. Even other individuals asked us about our purchase and were very nice and helpful. Jon never pressured us to buy anything. He treated us with nothing but respect and I would highly recommend this dealership to anyone looking for a new car! More
Great car buying expirence. Brian was very polite and accommodating. We test drove a few different models before decidind on a Soul. Brian went out of his way to make sure we felt comfotable with the pri accommodating. We test drove a few different models before decidind on a Soul. Brian went out of his way to make sure we felt comfotable with the price, trade and finance options. We appreciated his excellent customer service and and genuine personality. I will recommend anyone in the market for a Kia see Brian in South County. More
Tony was great to work with. He was very knowledgable and friendly. Tony is honest and will take the time to work with you and make sure you are getting the best car for your particular situation. I didn't f friendly. Tony is honest and will take the time to work with you and make sure you are getting the best car for your particular situation. I didn't feel pressured at all. I would recommend any one in the market buying a new car to stop by Suntrup Kia South County and talk to Tony about your vehicle needs. More
Happily surprised. Went in to test drive a Kia and expected to not do any negotiating. Had a previous less than optimal experience car shopping experience in 2010 at this dealer and figured it would b expected to not do any negotiating. Had a previous less than optimal experience car shopping experience in 2010 at this dealer and figured it would be the same. Instead Patrick Commean listened to our needs, made us an offer we could not refuse and got is into the vehicle we wanted that very same day. No hard sales pitch, no haggling, just good communication skills. More
This was by bar the best car buying experience we have ever had! Tim our sales person was excellent. He took the time to get us the best deal and great financing. I would recommend this dealership to ever ever had! Tim our sales person was excellent. He took the time to get us the best deal and great financing. I would recommend this dealership to everyone. Great job guys! More
We went by to look at new Kia Sorento's. We found one we liked and test drove it. We had started out with Tony who was very nice, but got passed off to Kenny. We had told him we did not want to use the Kia liked and test drove it. We had started out with Tony who was very nice, but got passed off to Kenny. We had told him we did not want to use the Kia financing but he wouldn't stop pushing it. He talked more about the financing than the car. We finally got a price but wanted to look at a couple different cars to make sure of what we wanted. We looked at another Sorento at another dealership with more options. They offered us a little better price but we didn't like the colors. We called Kenny to see if he would match the offer, after 15 minutes on the phone he said he would. We told him we would take it and would drive over to buy the car. We walked in happy that we were getting our car and were ready to write a check. When we arrived Kenny was rude and said we had to do the Kia financing, when we reminded him we didn't want to use their financing and that we were not required to do that for the deal at the other location he said the deal was off. He never tried to save the deal, he never tried to make any other offer or anything. Worst car buying or attempted car buying experience of my life. We e-mailed Suntrup about what happened and we've not heard anything from them. More