Suntrup Kia South
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Everyone I spoke with was very helpful in getting me my smartcar. I was actually having a lot of difficulty with my previous vehicle and needed a car asap, and everything was done in less than 48 hours. Se smartcar. I was actually having a lot of difficulty with my previous vehicle and needed a car asap, and everything was done in less than 48 hours. Seriously, I am impressed. More
David Chadwick was wonderful, friendly, and helpful--from sending a personal video before meeting him to showing me how my new car works, the experience was easy, fast, and stress free! Will recommend Sunt sending a personal video before meeting him to showing me how my new car works, the experience was easy, fast, and stress free! Will recommend Suntrup to friends and family. More
I bought a car a week ago from today and prior to going in the dealer I was working with Nick Pashos on the phone. Nick was helpful on the calls and even more so in person. He was very busy with anothe in the dealer I was working with Nick Pashos on the phone. Nick was helpful on the calls and even more so in person. He was very busy with another customer when I arrived but did not let that stop him from helping me also. He did an amazing job showing me options and juggling a few customers at once. The Deal was pretty easy, Nick showed me options and colors and trim levels. Of course the one I decided on wasn't on the lot, Had the trim level just not the color. Nick went to the phones and located one for me within 15 miles. He arranged for it to be brought over within the hour and I was driving home in the car of my choice within 4 hours of walking in the dealer. Lastly I wanted heated seats but not all the other options. Nick told me about a few companies they do business with and facilitated the installation for me. He scheduled the appointment and called me the next Monday to ensure I was good with the timing. If you are in the market for a car do yourself a favor and go see Nick. More
Nick was amazing!!! After rescheduling my appointment for a new purchase, I went on February 14th. Nick and I spoke about what type of car I wanted that was within my price range. I explained to him that I a new purchase, I went on February 14th. Nick and I spoke about what type of car I wanted that was within my price range. I explained to him that I recently had a really bad experience at another dealership while they to buy a car he told me I wouldn't have anything to worry about and he would make sure I was well taken cared of. We got the paperwork started and he later told me I got the car (which I was excited because this is my first purchase by myself). Nick took the time to make sure I was okay with everything before I signed anything and I didn't feel like he was just trying to make a sale. I look forward to building a relationship with Kia in the future. More
The reason I gave the high rating was due to the start of my email search and review of KIA. The total experience was excellent and handled very professionally. When I was allowed to take a vehicle home to my email search and review of KIA. The total experience was excellent and handled very professionally. When I was allowed to take a vehicle home to drive for the weekend, I knew this was a great dealership. Nick provided great salesmanship and introduced us to the KIA Sunthrup team that assisted in handling the search for the perfect KIA Sportage that fit my needs. We could not have asked for better service. More
Came in to look @ a used Kia advertised online. Clean car on Carfax. Nick assured us that it had passed mechanical checks, but would not have a warranty due to mileage (>100,000). We assumed that a bra car on Carfax. Nick assured us that it had passed mechanical checks, but would not have a warranty due to mileage (>100,000). We assumed that a brand dealer selling a used car in their line would be both competent and honest. One day later, engine light comes on (had they reset it @ dealer?). Our mechanic says it has a bad O2 sensor and Catalytic Converter and needed a serious tune up. I doubt very much that anything was done beyond a superficial cleaning. Honest Nick won't return calls. Given that anything they tell you is BS, you would be better buying from a private seller....cheaper and more honest. More
Recently I had the pleasure of working with Dave Chadwick at Suntrup Kia South. The entire experience, from first email inquiry, to driving off the lot in my new car was pleasant and easy. While I am sure an at Suntrup Kia South. The entire experience, from first email inquiry, to driving off the lot in my new car was pleasant and easy. While I am sure another dealer could have found us the same car, I'm confident that they could not replicate the awesome experience I had with Dave. Buying this car from Dave and Suntrup really raised my standards and opened my eyes to what customer service should look like. Dave sent me an email with pictures of the cars available, when I expressed intrest in a specific one he went out into the snow and filmed a video of it for me, it was so helpful and made a great impression. I bought the car that same day, Dave earned a customer for life. Thank you again Dave More
Dave Chadwick was such a pleasure to work with. He never made me feel rushed and took the time to answer all of my questions, regardless of how stupid they may have been. He also took the time to ensure th made me feel rushed and took the time to answer all of my questions, regardless of how stupid they may have been. He also took the time to ensure that I understood the features of my new Kia Opitma and that I was comfortable using them. His friendly, relaxed demeaner made what could have been a stressful unpleasant experience very easy and fun. And he never once complained about me dragging him out into the cold, wet weather to see the car again and to see other cars when I started waffling back and forth on my decision about which model I wanted to purchase. My parents referred me to Dave and after my personal experience, I would definitely recommend him to friends and will be looking for him to assist with me with my future car purchases. I have purchased from Suntrup before and will continue using them for all my future car needs. I give Dave Chadwick, and Suntrup Kia 5 stars for providing me with an excellent customer service experience. More
Purchased a new 2013 sportage. A little misunderstanding on paper work but everything worked out fine. I must say I am well pleased at the response from the GM down. They definitely go the extra mile to m on paper work but everything worked out fine. I must say I am well pleased at the response from the GM down. They definitely go the extra mile to make a deal. Thanks More
I was lucky to find both the vehicle I wanted and to meet Dave. Dave has a special gift that is rare these days, the ability to listen to what you have to say. I think of Dave more as a brother than a sal Dave. Dave has a special gift that is rare these days, the ability to listen to what you have to say. I think of Dave more as a brother than a salesman. He is a genuine and caring person and a pleasure to do business with. More