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Suntrup Kia South
St. Louis, MO
2,707 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group.
Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport.
On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia, Suntrup Hyundai, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls."
The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,707 reviews
July 07, 2017
Car trade in Great experience with Daren! He wasn't pushy at all. He answered all of my questions and educated me on the car. I felt 100% confident that he was Great experience with Daren! He wasn't pushy at all. He answered all of my questions and educated me on the car. I felt 100% confident that he was trustworthy and had my best interests at heart. I'd definitely recommend him to anyone looking for a car! More
by KP
Employees Worked With
Daren Barnes
July 04, 2017
Very good car-buying experience! Very good car-buying experience. Shannon gave us options without being pushy and worked out a price within our budget. We did not feel like we have Very good car-buying experience. Shannon gave us options without being pushy and worked out a price within our budget. We did not feel like we have been through the usual car-buying ordeal! BJ Bruner also worked within our budget on a maintenance agreement. More
by Darla LaPlante
Employees Worked With
BJ Bruner, Shannon McGuire
June 29, 2017
Easy Going and to the point! My Wife and I just got our first new car! Alan made it easy with no pressure! We came in knowing what vehicle we wanted and did our research on what t My Wife and I just got our first new car! Alan made it easy with no pressure! We came in knowing what vehicle we wanted and did our research on what they were going for. Explaining what we had found we were able to make an amazing deal to get our vehicle for a very fair price! Good customer service, and fair prices and amazing deals! "Summer on Us sale" is a pretty cool thing! Our family has used this dealer a couple times and we will come back for the next one! Love our new 2017 Kia Soul +. More
by Zcpetty
Employees Worked With
Alan Barlow
June 21, 2017
Not Happy !!! The Dealership itself, was Good. The Sales person, Nick Pashos really dropped the ball on our New 2017 Kia Soul, Sale. He failed miserably to make sur The Dealership itself, was Good. The Sales person, Nick Pashos really dropped the ball on our New 2017 Kia Soul, Sale. He failed miserably to make sure certain aspects of the delivery were completed correctly. For example, he gave our spare key to another customer. We waited three days to get the key back from the person he gave our key too. He was advised of shrink wrap on the passenger door. He assured me, it would be taken care of in detailing. Low and behold, is wasn't. Three of the 4 Valve Stem Covers were missing from our tires. I brought this to his attention the next day. He took Valve Stem Covers off a car ( not the same type car ) and gave them to me. I asked if I could get the exact ones and he assured me they'd work, and they didn't. They were too small. After several trips and many excuses I was fed up. I spoke with Manager Mike Schreiber and honestly, felt as though I got no where. He seemed blasé about the whole thing and all he kept saying was " Maam, we'll take care of it ". I am yet to figure out exactly what he's going to take care of. The damage has already been done, as far as I am concerned. Sadly, this deal ended poorly for us. More
by Not Happy
Employees Worked With
Nick Pashos
June 20, 2017
Nick Pashos=Awesome We purchased our first Kia, a 2017 Sorento, from Nick. He did a great job. Nick never pressured us. He listened to what we wanted and helped us fin We purchased our first Kia, a 2017 Sorento, from Nick. He did a great job. Nick never pressured us. He listened to what we wanted and helped us find exactly what we were looking for. He knew when to give us space so my husband and I could discuss the purchase yet he was always ready when we had questions. Nick obviously knows his product and was able to give us straightforward answers. My husband and I were both impressed with his laid back approach and appreciated how much time he spent with us to make sure we were aware of all of our options. We would definitely recommend Nick Pashos. We just piled our family of six into the Sorento for a road trip and everything about the car is perfect. Nick nailed it! More
by Tricia B.
June 18, 2017
Nick Pashos is The Guy We have always had the best service from Nick Pashos at Suntrup. He knows his product and has amazing customer service skills. He is attentive and ca We have always had the best service from Nick Pashos at Suntrup. He knows his product and has amazing customer service skills. He is attentive and caring which is something you don't see when shopping for cars. More
by SoulMan
Employees Worked With
Nick Pashos
June 18, 2017
Nick was awesome Nick really helped me find exactly what I needed, made the process quick and easy! I love my new car, and will send all my family to Nick! Nick really helped me find exactly what I needed, made the process quick and easy! I love my new car, and will send all my family to Nick! More
by BigFatFnBiker
Employees Worked With
Nick Pashos
June 17, 2017
Attentive, efficient. Shannon McGuire treated me as a valued customer from the moment I arrived. He listened to my needs for a used car and found what I wanted in a price r Shannon McGuire treated me as a valued customer from the moment I arrived. He listened to my needs for a used car and found what I wanted in a price range I could afford. He was attentive to my situation and eased my fears. In addition, he never disparaged my crappy used car trade-in but found the maximum value for it. The waiting area was pleasant, and even the financial paperwork portion of the day was made easier by a fantastic conversation with Dave Chadwick as he went over the paperwork with me. I was highly satisfied with the customer service I received from Shannon and Dave throughout the day. More
by WriterJen
June 14, 2017
Sloooooowwwww service is just the beginning. From a sales standpoint Nick Pashos is excellent. I would still be dealing with him if he was with another dealer. I bought 5 vehicles from Suntrup K From a sales standpoint Nick Pashos is excellent. I would still be dealing with him if he was with another dealer. I bought 5 vehicles from Suntrup Kia South between 2007 and 2014. Every one of them was serviced at their service center. Because of the lifetime warranty provided with the purchases of the Pre-Owned vehicles I was forced to have service done there to ensure the validity of the warranty. I was fine with this at first because the prices are very fair and made even more so with their coupons. However, after moving to their current location something changed in the service department. The personnel changed and so did the expediency with which I was accustomed. I used to be able to get an oil change and tire rotation completed as a "waiting" customer in under an hour. Those days were gone. I would be there on average for at least an hour and a half for just a simple oil change. God forbid I need anything else done. Second there were several times I would bring in a particular vehicle I bought from them (2011 Kia Soul) it needed something done other than what I brought it in for. A starter replaced, AC lines replaced (yeah, A/C lines, twice!!), various plug wires that just weren't "holding up" etc. When we would question it or present a coupon we were treated as second class citizens or at least a major inconvenience. This surprised me because after all we were buying Kia's. It's not like we were having a BMW 7 series serviced or anything. We were obviously on a budget. My sales person respected this why didn't the service department? There was one instance when my wife brought the car in for an oil change and when the service specialist told her we were going to need brakes she said she was going to call me about it and ask about my advice (because we had only had it for 6 months at the time). She was told that she needed to make a decision quickly because there were "other" people waiting. Finally when it came time to trade in the aforementioned Kia Soul I was offered $1500 to trade it in which was far below the value at the time. I was told the service department reported hail damage on the vehicle upon their trade in evaluation. I disputed this to no avail and that was it for me. Five years of service on the vehicle at that location. Five vehicles purchased from that location in seven years time. Each and every vehicle serviced there. I made my mind up for better or worse I would take it to Mungenast Honda across the street and trade it in on a certified Honda. Lo and behold they gave me $3500 for a trade in value, never mentioned hail damage and an oil change takes 1/2 hour. What a difference a dealer makes. I wished that Nick had worked for a different dealer because I had purchased 2 other vehicles since this experience (January 2017). He always respected my budget requirements even when I made it difficult. It's a shame my service wasn't met with the same professionalism as the 5 vehicle purchased with Nick Pashos as my sales person. More
by Metal_Cards_78
Employees Worked With
Nick Pashos
June 08, 2017
Very pleasant purchase Nick did a great job when I was looking at cars Tonight. When he greeted myself an my wife he was friendly and not pushing us, just wanted to help. Nick did a great job when I was looking at cars Tonight. When he greeted myself an my wife he was friendly and not pushing us, just wanted to help. I ended up finding a Honda Civic and test drove it. I then ended up buying it. I have not bought a car from a dealer since 2002. This was a good experience from what I experienced in the past. More
by Dang 11
Employees Worked With
Nick Pashos
