
Suntrup Kia South
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Excellent customer service Steve Johnson made me feel welcome and confident on purchasing a new vehicle...kept a smile on his face the whole time he worked with me... Great pers Steve Johnson made me feel welcome and confident on purchasing a new vehicle...kept a smile on his face the whole time he worked with me... Great personality, approachable and was fun to work with... He made my car buying experience seem so easy... Thanks again Steve you ROCK!!! More
Excellent from start to finish I was pleasantly surprised by the entire process. I was greeted immediately with a smile. I felt like a family member. I was given options which is al I was pleasantly surprised by the entire process. I was greeted immediately with a smile. I felt like a family member. I was given options which is always great! Love it! More
Great experience all around. My wife and I went to look for a minivan. We met with Brandon Smith who was a huge help. Friendly, courteous, knowledgeable, and accommodating are all My wife and I went to look for a minivan. We met with Brandon Smith who was a huge help. Friendly, courteous, knowledgeable, and accommodating are all words my wife and I used to describe him on the way home. More
Buying a new car can be hectic and nerve -racking, however, Steve Johnson do an excellent job in making sure I was taking care of. I appreciate his consistency, resil can be hectic and nerve -racking, however, Steve Johnson do an excellent job in making sure I was taking care of. I appreciate his consistency, resilience, and encouragement. He made sure that my experience in transitioning was pleasant. Great JOB!! I'm loving my new car More
Service Department sucks I would not recommend the service department to a dead fly. The think women are dumb and talk down to you. I took my car in today with a appointment I would not recommend the service department to a dead fly. The think women are dumb and talk down to you. I took my car in today with a appointment to have them look at a noise coming from my rear end. I explained in detail what and how it was doing it. Brain comes back to me after about 45 min and says they can not find a thing wrong with my car after they drove it. He also told me he was so short stuff that he could not send someone on a test time with me to let them hear the noise. I told him I was not stupid and left. I drove my car down the street not even a mile and I will be xxxx it did it again. I drove back to the dealer and asked for a manger, spoke with Dave to witch he talked down to me also. He said there was a rubber flap on the back of my car the was making the noise and they could be WD-40 on it to make it stop the noise, I left. I called their number and asked to speak to the top person, was told that was Elliot. Well I am still waiting for that call. This is not the first time Brain has talked down to me about my car, but it will be the last time. I was even told at 10,000 mile by Brain that my air filter needed changed, when I took it from him and held it up to the light you could still see light through the filter. This service department is SUCK!!! More
I have dealt with the Suntrup Kia Dealership since 2010. Steve is an excellent sales rep and super nice! I originally came in for an oil change and ended up with a new vehicle, I still can't believe it! I Steve is an excellent sales rep and super nice! I originally came in for an oil change and ended up with a new vehicle, I still can't believe it! I am so happy with my new Kia. More
New car went to test drive vehicles and didn’t plan to buy car same day, however, I had a no stress experience with young salesman, Cory. went to test drive vehicles and didn’t plan to buy car same day, however, I had a no stress experience with young salesman, Cory. More
Amazing!!! Steve was super friendly, and was so helpful. While shopping for my car with my grandparents, he was able to find all the facts we needed, and help us Steve was super friendly, and was so helpful. While shopping for my car with my grandparents, he was able to find all the facts we needed, and help us compromise to get the best car with the best deal for us. He is so friendly, and I would defiantly recommend him!! More
Crooks Took vehicle in for oil change. Was told about this new machine that can check your vehicle's alignment by just driving through it. Just had tires a Took vehicle in for oil change. Was told about this new machine that can check your vehicle's alignment by just driving through it. Just had tires and alignment done somewhere else in November, so there shouldn't be a problem. They call me and tell me that the front is aligned perfectly but the back is out. They want $99 for an alignment. I asked them to double check. They call back and tell me that there is no way any one could have aligned the front tires because the front ball joints, on a scale of 1-10 are a 10. They won't even pass inspection, but the magical alignment machine said they were perfectly aligned. They quoted me 3 prices, $682-$945 for front ball joints. I told them not to do it. I took the vehicle to my mechanic and watched him check the ball joints. No movement in them at all! Nothing wrong! Guess that's what happens when you go at the end of the month. Sales must have been down and they thought they could get me. Probably would have told me that my floor mats were out of alignment too. Last year they dropped something on the bumper of my vehicle and then denied it and would not repair it. More
Extra Mile Went into the dealership with my daughter today because she was buying her first car. Was immediately met by Daren Barnes. He was professional and c Went into the dealership with my daughter today because she was buying her first car. Was immediately met by Daren Barnes. He was professional and courteous the entire visit. When told my daughter was buying her first car he immediately started addressing her and her wants and desires in a vehicle. I was highly impressed. He treated her like his own granddaughter. He listened and helped her find the perfect car. Thank you Daren, you are exactly what she needed for her first experience in buying her first car. More