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Suntrup Kia South
St. Louis, MO
2,652 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group.
Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport.
On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia South, Suntrup Hyundai in South County, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls."
The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,652 reviews
April 12, 2019
Service Department sucks I would not recommend the service department to a dead fly. The think women are dumb and talk down to you. I took my car in today with a appointment I would not recommend the service department to a dead fly. The think women are dumb and talk down to you. I took my car in today with a appointment to have them look at a noise coming from my rear end. I explained in detail what and how it was doing it. Brain comes back to me after about 45 min and says they can not find a thing wrong with my car after they drove it. He also told me he was so short stuff that he could not send someone on a test time with me to let them hear the noise. I told him I was not stupid and left. I drove my car down the street not even a mile and I will be xxxx it did it again. I drove back to the dealer and asked for a manger, spoke with Dave to witch he talked down to me also. He said there was a rubber flap on the back of my car the was making the noise and they could be WD-40 on it to make it stop the noise, I left. I called their number and asked to speak to the top person, was told that was Elliot. Well I am still waiting for that call. This is not the first time Brain has talked down to me about my car, but it will be the last time. I was even told at 10,000 mile by Brain that my air filter needed changed, when I took it from him and held it up to the light you could still see light through the filter. This service department is SUCK!!! More
by vdsummers
Employees Worked With
Brain and Dave (service manger)
April 10, 2019
I have dealt with the Suntrup Kia Dealership since 2010. Steve is an excellent sales rep and super nice! I originally came in for an oil change and ended up with a new vehicle, I still can't believe it! I Steve is an excellent sales rep and super nice! I originally came in for an oil change and ended up with a new vehicle, I still can't believe it! I am so happy with my new Kia. More
by GeeWiz
Employees Worked With
Steve Johnson
April 03, 2019
New car went to test drive vehicles and didn’t plan to buy car same day, however, I had a no stress experience with young salesman, Cory. went to test drive vehicles and didn’t plan to buy car same day, however, I had a no stress experience with young salesman, Cory. More
by Cindy543
Employees Worked With
Cory Paton
March 31, 2019
Amazing!!! Steve was super friendly, and was so helpful. While shopping for my car with my grandparents, he was able to find all the facts we needed, and help us Steve was super friendly, and was so helpful. While shopping for my car with my grandparents, he was able to find all the facts we needed, and help us compromise to get the best car with the best deal for us. He is so friendly, and I would defiantly recommend him!! More
by 17brownk0911
Employees Worked With
Steve Johnson
March 30, 2019
Crooks Took vehicle in for oil change. Was told about this new machine that can check your vehicle's alignment by just driving through it. Just had tires a Took vehicle in for oil change. Was told about this new machine that can check your vehicle's alignment by just driving through it. Just had tires and alignment done somewhere else in November, so there shouldn't be a problem. They call me and tell me that the front is aligned perfectly but the back is out. They want $99 for an alignment. I asked them to double check. They call back and tell me that there is no way any one could have aligned the front tires because the front ball joints, on a scale of 1-10 are a 10. They won't even pass inspection, but the magical alignment machine said they were perfectly aligned. They quoted me 3 prices, $682-$945 for front ball joints. I told them not to do it. I took the vehicle to my mechanic and watched him check the ball joints. No movement in them at all! Nothing wrong! Guess that's what happens when you go at the end of the month. Sales must have been down and they thought they could get me. Probably would have told me that my floor mats were out of alignment too. Last year they dropped something on the bumper of my vehicle and then denied it and would not repair it. More
by Nick Torretti
Employees Worked With
Calvin
March 27, 2019
Extra Mile Went into the dealership with my daughter today because she was buying her first car. Was immediately met by Daren Barnes. He was professional and c Went into the dealership with my daughter today because she was buying her first car. Was immediately met by Daren Barnes. He was professional and courteous the entire visit. When told my daughter was buying her first car he immediately started addressing her and her wants and desires in a vehicle. I was highly impressed. He treated her like his own granddaughter. He listened and helped her find the perfect car. Thank you Daren, you are exactly what she needed for her first experience in buying her first car. More
by Jailerjam
Employees Worked With
Daren Barnes
March 23, 2019
New car I needed to drive a car off the lot today and get financed I didn’t show up until 430 not only did my salesman Matt Lepp already have the exact car I I needed to drive a car off the lot today and get financed I didn’t show up until 430 not only did my salesman Matt Lepp already have the exact car I requested ready he had me driving home by 6:30 !!! More
by Brit30
Employees Worked With
Matt Lepp, Jeff Snider
March 23, 2019
No hassle experience Daren was extremely professional. Jeff and BJ also listened and genuinely care. Awesome car buying experience. Great selection of new and pre-owned ve Daren was extremely professional. Jeff and BJ also listened and genuinely care. Awesome car buying experience. Great selection of new and pre-owned vehicles. Zero complaints here! More
by Leglady
Employees Worked With
Daren Barnes, Brandon Smith, Jeff Snider
March 22, 2019
Loved this dealership until now I bought my first Kia Optima from them a few years ago and have been very happy until this time. I was trading in my car once some work was done on it I bought my first Kia Optima from them a few years ago and have been very happy until this time. I was trading in my car once some work was done on it by a body shop that caused me to need to trade it. Due to a delay in the service (which I kept making them aware of) it was taking longer than we'd both like for the work to be done so even though I had the new vehicle I could not return the old one yet (they do have the title). Long story short, one of their sales managers there just called me and threatened to have me arrested for stealing their car, even though they already have my title and the vehicle is being serviced by another company (none of this at my fault). He proceeded to yell at me and when I finally had enough and yelled back that I would sue if I was falsely arrested, he brought up that as I am a teacher he will call my employer and threaten to have me fired unless I bring the car (which is being repaired by another company) to him tomorrow. By the way this was my second (NEW) vehicle I was buying from them so I am not some person that just has a gripe. I cannot believe I am being treated this way. They have done nothing to try to fix the situation. I have text messages t from the person who sold me this car (Corey who later called me in a threatening manner) and you tell me if this is how you want to be treated. More
by qalimayu
Employees Worked With
Dan Mann, Daren Barnes, Cory Paton
March 04, 2019
GENERAL MANAGER OF TROY GROUP LLC Nick pashos one of the best, got on the dealer told him what I want and no matter of time he make my day, I strongly recommend this man, thanks NICK P Nick pashos one of the best, got on the dealer told him what I want and no matter of time he make my day, I strongly recommend this man, thanks NICK PASHOS For a great business!! More
by CANTA DIAZ
Employees Worked With
Nick Pashos
