Suntrup Kia South

Excellent Experience Matt Lepp made my experience very smooth and easy. I would definitely recommend if you are looking for a car! If i could give 6 stars i would! Matt Lepp made my experience very smooth and easy. I would definitely recommend if you are looking for a car! If i could give 6 stars i would! More

Short staffed and work not done completely It's is near impossible to reach anyone in the service department by phone. Spent 25 minutes on the phone, ended up in voicemail for the service mana It's is near impossible to reach anyone in the service department by phone. Spent 25 minutes on the phone, ended up in voicemail for the service manager several times. I didn't leave a message because I was frustrated and it would have been harsh. Called through the main number asking to page someone from the service department and this ended being placed on hold long that I know their phone commercials word for word. Every time I have my oil changed there is always a puddle of oil the next day on my garage floor from the oil drained but not wiped up from the underside. Also, the oil service interval is never is reset I have to ask each time to have this done which should be a standard to do. The other item no longer available is the oil change discount cards so know I pay more and get less and less in service. I don't see this as the same place 3 years after my car purchase who values their customers. How they have earned 4.6 stars is beyond me. I don't want someone to strive to correct an issue they should strive to "not" have any oversight this is what I call "great" customer service, quality and workmanship. More

Amazing Experience! We had a wonderful experience with Suntrup Kia South! We had visited another Kia dealer in the area and had a less than pleasant experience. However, We had a wonderful experience with Suntrup Kia South! We had visited another Kia dealer in the area and had a less than pleasant experience. However, from the minute we walked in to Suntrup Kia South to driving away in our new Kia Cadenza we were well taken care of. Johnathan was great and walked us through the several models we were interested in to help us make our final choice. He answered all of our questions honestly and with transparency. As a young couple with only a little experience in purchasing a vehicle this was much appreciated. We were able to get the car we wanted at the price we were looking for. We never felt like we were being swayed in any direction and that they really wanted to work with us to get us the car we wanted. We will definitely share our wonderful experience with our friends and family and come back in the future to shop with Suntrup Kia South! Thank you Johnathan and the entire team at Suntrup Kia South for making our buying experience as easy and fun as possible! More

Outstanding l! Moe really took care of us. He did a great job getting us into our new Telluride. He was easy to work week and was all about making sure we were take Moe really took care of us. He did a great job getting us into our new Telluride. He was easy to work week and was all about making sure we were taken care of.. This was our first experience ever with Kia, and my wife’s first BRAND NEW car in her entire life.. Thank you to Mo and the rest of the staff that made our experience GREAT... When the kids turn 16, we’ll most likely be back! More

Great experience and service. 2 time buyer Been to Suntrup Kia South twice and would recommend both the dealership and our salesman, Walter Brown to anyone. Wait for Finance was a bit long, but Been to Suntrup Kia South twice and would recommend both the dealership and our salesman, Walter Brown to anyone. Wait for Finance was a bit long, but once we got in, everything went great. More

friendly, easy Everyone there was super friendly and helpful and Brandon was quite knowledgeable and made the whole thing a fun and easy experience. I would definite Everyone there was super friendly and helpful and Brandon was quite knowledgeable and made the whole thing a fun and easy experience. I would definitely go back here to buy my next car. More

Buying a vehicle made easy Easiest time I have ever had buying a vehicle people were courteous kind and knowledgeable . The service was outstanding . Sales person made purch Easiest time I have ever had buying a vehicle people were courteous kind and knowledgeable . The service was outstanding . Sales person made purchasing a vehicle a pleasure . More

Service Steve was very good nice and very professional and really gave me a good deal on me vehicle and I would buy another care from him any day Steve was very good nice and very professional and really gave me a good deal on me vehicle and I would buy another care from him any day More

Worth it It was a good day, I ended up with the vehicle I wanted for a reasonable price! Everyone was patient and willing to work with me. It was a great exper It was a good day, I ended up with the vehicle I wanted for a reasonable price! Everyone was patient and willing to work with me. It was a great experience. I highly recommend going here, they treat you respectively and honestly. More