Suntrup Kia South

Good, not exceptional experience Our salesperson, Katy, was friendly and refreshingly different. However, typical car dealership. Advertised prices don't apply if you intend to pay ca Our salesperson, Katy, was friendly and refreshingly different. However, typical car dealership. Advertised prices don't apply if you intend to pay cash. I can't believe you are charged more for paying cash than if you finance! More

FALSE ADVERTISING!! LIARS! I bought a truck from Suntrup Hyundai, bought a CNA contract from them which is extended warranty. Contract states: Must take to selling dealer to hav I bought a truck from Suntrup Hyundai, bought a CNA contract from them which is extended warranty. Contract states: Must take to selling dealer to have disappearing delectable go away. So I took the vehicle there, and told me "they dont wont to adopt another problem child" get it out of my drive ( as its ALL MAKES AND ALL MODELS dealership) by the service manager DAVE GOWER and the SERVICE MANAGER of all the suntrups ELLIOT SILK. They told me that is would "cost them money to sublet my truck out" which is a lie. I called the old suntrup service manager; which dealt with my truck every time it had an issue and said never paid a dime to sublet my truck out. They tried telling me the MANAGER paid out of pocket. (I know the manager on a personal level, so i know he wouldnt lie.) All I could do is laugh at this point. Elliot is the worst person to ever to deal with. Elliot is arrogant; he only cares about himself,and what goes in his pocket. WAYNE should be manager over everyone anyways since he pawns all the dirty work on him as is! Wayne told me he wish he could do something but cant over Elliot, which is bull. If one manager agrees with me about the situation and says its xxxxxxxx; then you know somethings up. I already have a meeting with my lawyer about this situation and he said he has a few cases with this. Its also funny, none of the service guys are on either to tag or elliot. Terrible Service and Never will buy a vehicle nor service from them ever again. More

Great Service as always. Veronica does an amazing job. She is very friendly and takes care of her customers. When I come in she is the first gal I talk to and to greet me. :) Veronica does an amazing job. She is very friendly and takes care of her customers. When I come in she is the first gal I talk to and to greet me. :) More

First Oil Change x2 My wife and I had both of our Kia Souls serviced (first time oil changes) as per our extended warranty agreement. Everything went super smooth and sup My wife and I had both of our Kia Souls serviced (first time oil changes) as per our extended warranty agreement. Everything went super smooth and super quick. Clay was great, as was the whole crew. Communication was a big priority for them, so we never felt left in the dark. We dig that. It was a good freshman experience for us, top to bottom. More

Oil change My service advisor was Mindy and she did a great job communicating with me. Very friendly and helpful, plus, informative! Keep up the good work! My service advisor was Mindy and she did a great job communicating with me. Very friendly and helpful, plus, informative! Keep up the good work! More

The perfect buying experience with Cory Cory provided me with the perfect SUV buying experience, I am most thankful for his expertise, patience, and knowledge. I would recommend him to frien Cory provided me with the perfect SUV buying experience, I am most thankful for his expertise, patience, and knowledge. I would recommend him to friends and family. More

Salesman -Moe Saad Moe was a pleasure to work with. !!! GREAT customer service skills. Easy to talk to during the buying process. He made our decision buying our 17 yea Moe was a pleasure to work with. !!! GREAT customer service skills. Easy to talk to during the buying process. He made our decision buying our 17 year old son an easy one. I would definitely refer my family and friends to him. More

Katy was AWESOME!!!!! I was at the dealership from 2:30-8ish. Katy made my wait tolerablrle. Katy was very friendly and explained everything from start to finish. Can't I was at the dealership from 2:30-8ish. Katy made my wait tolerablrle. Katy was very friendly and explained everything from start to finish. Can't say enough how I enjoyed Katy customer service!!!!!! More

Easy breezy Jonathan made the process quick and easy. He was a good listener and he made sure I got everything I wanted in my new car. I had a great buying experi Jonathan made the process quick and easy. He was a good listener and he made sure I got everything I wanted in my new car. I had a great buying experience. More