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Suntrup Kia South

St. Louis, MO

4.8
2,652 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group. Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport. On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia South, Suntrup Hyundai in South County, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls." The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
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6263 S. Lindbergh Blvd.

St. Louis, MO

63123

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Showing 2,652 reviews

August 26, 2019

Only a few hiccups This is the third car I’ve purchased from Suntrup Kia. We really enjoy the buying experience except for the amount of time it takes. They advertise More

by jhenningsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hawkins, Brandon Smith
Aug 27, 2019 -

Suntrup Kia South responded

Hi there, we appreciate your feedback. Every sale is different, but we do our best to make sure every customer leaves completely happy. If you have more suggestions for improvement please reach out to us!

August 25, 2019

Car purchase Moe and Matt were wonderful! Made our car buying experience fast and easy. Would defiantly recommend this place to friends and family! Great experienc More

by Nieds19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Lepp
Aug 27, 2019 -

Suntrup Kia South responded

All of us couldn't be happier with your spectacular review.

August 24, 2019

Moe was great! We had a specific car in mind and our expectations were met and even exceeded. Moe made us feel comfortable with no pressure at all. It was kinda like More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Saad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Suntrup Kia South responded

Thank you for providing us with feedback regarding your recent visit.

August 22, 2019

Seamless transaction with a great sales rep!! Kelly Plant was a pleasure to work with and made our purchase/trade a seamless experience. She is an asset to Kia Suntrup👍🏻👍🏻 BJ was very knowled More

by rokurt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Smith, Kelly Pfeiffer
Aug 23, 2019 -

Suntrup Kia South responded

We appreciate your feedback.

August 21, 2019

FALSE ADVERTISING!! LIARS! I bought a truck from Suntrup Hyundai, bought a CNA contract from them which is extended warranty. Contract states: Must take to selling dealer to hav More

by Youknow123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elliot Silk David Gower Butch Suntrup
Aug 22, 2019 -

Suntrup Kia South responded

Hello, we are sorry to hear that you were not satisfied with your recent experience. Please know that we want to make things right and we are currently looking into your situation. We will have an update for you shortly.

August 21, 2019

Good, not exceptional experience Our salesperson, Katy, was friendly and refreshingly different. However, typical car dealership. Advertised prices don't apply if you intend to pay ca More

by Soul2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katy Cumberland
Aug 22, 2019 -

Suntrup Kia South responded

I'm so sorry if there is any miscommunication. The manufacturer does offer rebates that require financing. We do make sure to disclose those offers on the website. Suntrup's discount does not change but what incentives are offered from the manufacturer do change whether you pay cash or finance. Kia requires us to advertise with the highest available rebates and normally that is the financing rebate with Kia. Please let me know how I can fix this issue for you. Sincerely, Aaron Paton Suntrup Automotive Sales Director apaton@suntrup.com

Aug 23, 2019 -

Soul2 responded

Aaron, thank you for your response. There is no issue to fix. I was just disappointed to learn I had to finance a portion of the amount to get the best price. It was the same story we received from another dealer, which is the reason for my comment about all the dealers being alike. We work hard on our finances to keep out of debt and the explanation of the financing incentives on your web site were not obvious to us. We are very happy with our new car and Katy and the rest of the staff we encountered were very friendly and courteous to us, which we also appreciate. I hope you understand our frustration over the finance thing.

August 19, 2019

Great Service as always. Veronica does an amazing job. She is very friendly and takes care of her customers. When I come in she is the first gal I talk to and to greet me. :) More

by LoriRoxSocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uhh Veronica duh.
Aug 20, 2019 -

Suntrup Kia South responded

Veronica is an excellent addition to our team! thank you for your great feedback.

August 18, 2019

Katy was AWESOME!!!!! I was at the dealership from 2:30-8ish. Katy made my wait tolerablrle. Katy was very friendly and explained everything from start to finish. Can't More

by cjmcmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy Cumberland
Aug 19, 2019 -

Suntrup Kia South responded

We greatly appreciate you taking the time to leave us feedback.

August 18, 2019

The perfect buying experience with Cory Cory provided me with the perfect SUV buying experience, I am most thankful for his expertise, patience, and knowledge. I would recommend him to frien More

by happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Paton
Aug 19, 2019 -

Suntrup Kia South responded

We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Suntrup Kia!

August 18, 2019

First Oil Change x2 My wife and I had both of our Kia Souls serviced (first time oil changes) as per our extended warranty agreement. Everything went super smooth and sup More

by Jason73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Aug 19, 2019 -

Suntrup Kia South responded

We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future!

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