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Suntrup Kia South
St. Louis, MO
2,709 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group.
Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport.
On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia, Suntrup Hyundai, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls."
The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,709 reviews
May 24, 2024
Everything was great with the dealership. Highly recommend purchasing a car from Chance. Very direct and knowledgeable and easy to work with. Answered all my questions and listened to our ne Highly recommend purchasing a car from Chance. Very direct and knowledgeable and easy to work with. Answered all my questions and listened to our needs vs. just trying to sell us a car. More
by Dferrario
Employees Worked With
Dzevad Masinovic, Cindy Greiwe, Brian Hampe, Chance Kuhn
May 22, 2024
I'm writing to share what a posiotive experience I had yesterday purchasing a used car from Suntrup Kia. David Gavril was my sales professional and he went above and beyond throughout the process. He yesterday purchasing a used car from Suntrup Kia. David Gavril was my sales professional and he went above and beyond throughout the process. He drove me to the service site so that I could drive and evaluate a car in inventory that had not been fully processed for sale. Since I am out of state, that was a huge help for me. He also did his best at arriving at a price that I thought was very fair. I'd also like to thank BJ Bruner in Finance for allowing me to expedite the closing process so that I could drive the car hame that evening. BJ was prompt, very hospitable and an overall pleasure to work with throughout the process. A suggestion for the supervisors of these two individuals: keep them happy so they remain with your firm because they both do a great job! Sincerely, Dan Yasenko More
by dyasenko
May 22, 2024
We have purchased three Kia vehicles from Suntrup. However, the experience I had with service scheduling system and a disappointing conversation with Mr. Rucks, the business manager, has significantly However, the experience I had with service scheduling system and a disappointing conversation with Mr. Rucks, the business manager, has significantly impacted our once-strong customer-dealer relationship. On three separate occasions we scheduled an appointment and my wife brought the car in for scheduled service (45-minute drive) and was told there was no appointment(!) When one of the Kias was stolen, the interaction with Mr. Rucks was far from satisfactory. Instead of addressing my concerns and providing helpful insights, Mr. Rucks adopted a defensive stance and made unsettling remarks that raised serious questions about the professionalism and customer service standards upheld by this dealership. Mr. Rucks dismissed the gravity of the situation, attributing it to media sensationalism, and even went so far as to boast about his ability to steal any car with a screwdriver within 30 seconds. Moreover, when I emphasized the relationship I believed I had with the dealership and my loyalty to the Kia brand, he disassociated himself from representing Kia and conveyed a lack of interest in addressing my concerns. Furthermore, Mr. Rucks shared personal details unrelated to the issue at hand, creating an uncomfortable atmosphere and further diminishing my confidence in the dealership's leadership. The lack of empathy, professionalism, and customer service training exhibited during this encounter has left me deeply disappointed. I am currently in the market for another vehicle but have lost confidence in this vendor to be a provider. More
by TB
Employees Worked With
Jarrod Rucks
May 22, 2024
It was an easy and good experience working with Suntrup. I got in and out. They let me dictate how I wanted the experience to go. Which was nice. I got in and out. They let me dictate how I wanted the experience to go. Which was nice. More
by dmburrow1
May 21, 2024
My first point of contact was Dave Chadwick. We sent a few emails back and forth and he gave me options for the vehicle that I wanted. When I went to the dealership he was the first person I act We sent a few emails back and forth and he gave me options for the vehicle that I wanted. When I went to the dealership he was the first person I actually talked to. He was funny he was personable. He didn't just blow me off and give me to a Salesman we talked for quite a while. In fact I think I even made him late for dinner with his wife. Dave turned me over to James Bullock. I cannot say enough good things about James. I can't think of anything he should or could have done differently. He was fun to talk to he understood what I wanted in a vehicle. At no point did I ever feel any pressured. He was very relaxed and did his job very very well. If I owned a car dealership I would definitely have him on staff. He's definitely an asset to your company. The finance guy...he seemed open and honest. He genuinely seemed to be trying to get me the best deal possible. He was courteous informative and explained everything well. I just can't remember his name. Probably because I was with him for the least amount of time. I would definitely buy another vehicle from Suntrup. And I would definitely recommend them to my friends and family. David Price More
by David Price
May 19, 2024
Chance was awesome. Met us as we pulled on the lot. Was very knowledgeable and helped us every step of the way. The process at Suntrup Kia was quick and easy Met us as we pulled on the lot. Was very knowledgeable and helped us every step of the way. The process at Suntrup Kia was quick and easy More
by Ttclary
Employees Worked With
Jarrod Rucks, Chance Kuhn
May 18, 2024
Our salesman Chance Kuhn exhibited terrific customer service skills. Chance was dedicated to the details and made the buying experience a pleasure. service skills. Chance was dedicated to the details and made the buying experience a pleasure. More
by McMahonMC
Employees Worked With
Jimmy Giacin, Brian Hampe, Chance Kuhn
