Suntrup Kia South

My experience with this dealership was perfect. Kept me informed on the progress of my visit. I didn't have to wait long. Brian - Great informed on the progress of my visit. I didn't have to wait long. Brian - Great More

I highly recommend Brian Richter and Clay Mayberry. I started out with Clay but I had made the appointment with Brian. HGe kept me informed and even though the scope of the job expanded, they still finis started out with Clay but I had made the appointment with Brian. HGe kept me informed and even though the scope of the job expanded, they still finished in the promised time. Both men were knowledgeable and helpful. More

This was my second experience at Suntrup Kia South and both times have been amazing. Both situations were resolved quickly (within a few hours) and with costs I feel were reasonable. Communication was both times have been amazing. Both situations were resolved quickly (within a few hours) and with costs I feel were reasonable. Communication was handled mostly through texts/email (my preference) and the first time I had immediate responses. This second time communication wasn’t as quick but still within a reasonable time frame. My most recent advisor, Brian Richter was courteous, helpful, and a joy to work with. I will continue to have my Kia serviced at this location!! More

Highly recommend Moe Saad! He helped me find just the right Kia! And they get you in and out pretty quickly. I will definitely stay with them. right Kia! And they get you in and out pretty quickly. I will definitely stay with them. More

Before coming into the dealership for an appointment than I had scheduled, I requested to see Dan Mann specifically because I had a lot of questions and concerns and wanted someone with his years of experien I had scheduled, I requested to see Dan Mann specifically because I had a lot of questions and concerns and wanted someone with his years of experience. The day I made the appointment, I actually got an email from him a few hours later of a video of him introducing himself and showing the car that I was interested in. I thought that was going above and beyond to take a little time out to do something like that before even meeting me, ya know. Made me feel like I was going to get great customer service when I actually do show up to my appointment and I did. Positive attitudes all around. After my test drive, I was sure I wanted the vehicle and Dan made me feel confident that I would pull off with that vehicle and I did. He answered whatever questions I had and welcomed me to call him if I had anymore questions. He’s a real pro and a real asset to the company. Thanks Dan! - Shaun D. More

Veronica, and the entire Suntrup team were extremely helpful, kept me informed of all the things that need to be done, and the price was very reasonable. helpful, kept me informed of all the things that need to be done, and the price was very reasonable. More

Three years ago, my buying experience was excellent and my experience on Feb., 12th, 2021 was even better. There are so many stressful moments in life, some net negative outcomes and some net positive outc my experience on Feb., 12th, 2021 was even better. There are so many stressful moments in life, some net negative outcomes and some net positive outcomes. For positive outcomes, I think buying a car ranks up there with buying a house (search, comparisons, decisions etc.)- lots of stress. Robyn was my client advisor - she asked what I was looking for, conveyed my wishes to sales etc. and it happened. During the paperwork process, she asked if I was excited. My response leaned towards negative. But, it wasn't that I wasn't excited, I was stressed! I think she sensed that and did all she could to make me more comfortable. It worked! A great example of customer service. And, when she asked to take my picture after I'd completed the sale, I groaned.....I hate taking pictures! But, she did a great job again! I look marvelous! She can add photographer to her resume. Thanks to her and Jeff and the the financial folks for turning a stressful experience in to a pleasant one. I love my vehicle already! God Bless! More

Clay Mayberry was the advisor for my vehicle. He was helpful, friendly and provided excellent customer service to me. Everyone at the dealership seemed to go the extra mile. helpful, friendly and provided excellent customer service to me. Everyone at the dealership seemed to go the extra mile. More

Jonathan Hawkins sold us a 2021 Soul and the process went smooth. Jonathan knew his Kias. We are enjoying the soul. Thanks too Suntrup and Jonathan. smooth. Jonathan knew his Kias. We are enjoying the soul. Thanks too Suntrup and Jonathan. More