Suntrup Hyundai South - Service Center

John was a great advisor and helped me get a great deal on a bunch of necessary service for my family's Grand Caravan. We had brakes and rotors that needed total replacing and I received a video showing me on a bunch of necessary service for my family's Grand Caravan. We had brakes and rotors that needed total replacing and I received a video showing me just how bad of shape they were in. John told me about a few other necessary repairs but really emphasized what was important to keep my family safe on the road. He mentioned replacing the tires as well, and when I told him I already had an appointment elsewhere, he was just happy to hear I was getting them replaced, didn't try to grill me on it or get me to switch. He was honest throughout the process and I felt great when I sat down to drive away. The repairs were expensive, but I knew that going in, and the coupon I had received in the mail got me $100 off and a free loaner vehicle for the day, which saved me an immense amount of legwork to find a ride for the day. Thanks John, keep up with the great work and keeping other drivers safe out there. More

The reason for the 3 star and not the 5 deserve is when the porter brought us the vehicle I asked why it wasn’t washed and he said it was a few days ago but it got dirty in the lot waiting for pick up. We the porter brought us the vehicle I asked why it wasn’t washed and he said it was a few days ago but it got dirty in the lot waiting for pick up. We dropped off and picked up the same day. He was just to lazy to clean it. Once he noticed I was irritated he asked if we wanted it washed of course I did but I didn’t have time to wait when I was told it was being washed and it will be ready. I’m not sure if it is the writers responsibility to make sure it gets clean but he deserves a five star for his customer service. More

My service advisor, Tim, was great! He contacted me early in the morning to let me know my car had been checked in and then again during the day to keep me up to date on progress. Even though it was r early in the morning to let me know my car had been checked in and then again during the day to keep me up to date on progress. Even though it was raining and they couldn't wash the outside of the car, my carpets were vacuumed and looked great upon pickup! Thanks! More

Tim McCarthy has always been very thorough each time I have my car serviced. It is greatly appreciated! He makes sure all my questions are answered. have my car serviced. It is greatly appreciated! He makes sure all my questions are answered. More

When it come to sales (Luke) and service after the sale (Nick) this place is the best!!! Very happy this is where I got my Genesis G80. (Nick) this place is the best!!! Very happy this is where I got my Genesis G80. More

Veronica Holliday was very helpful! The dealership is very clean and convenient. I would recommend Suntrup Hyundai to any Hyundai customer. Thank you for the great service. very clean and convenient. I would recommend Suntrup Hyundai to any Hyundai customer. Thank you for the great service. More

Veronica Holliday in the Service Department was great to work with, she gave us excellent service! We were very happy with the service she gave us. work with, she gave us excellent service! We were very happy with the service she gave us. More

Nick is always absolutely amazing, Thank you for always providing excellent service and answering all my questions with patience. Even cleaned my car before I picked it up! providing excellent service and answering all my questions with patience. Even cleaned my car before I picked it up! More

They were very kind and good at explaining service I got at the service center. I am very satisfied with their service always. Thank you. at the service center. I am very satisfied with their service always. Thank you. More

Tim McCarthy thank you for your help and service. He got the talent and the experience to make customers be happy and satisfied, thank you suntrup team. the talent and the experience to make customers be happy and satisfied, thank you suntrup team. More