Suntrup Hyundai South - Service Center

Best Visit Yet I had to go to the dealership on short notice and I don't exactly live close to South County anymore. I was very stretched for time and had a lot of p I had to go to the dealership on short notice and I don't exactly live close to South County anymore. I was very stretched for time and had a lot of personal stressors going on. I was greeted by Tim McCarthy and he went above and beyond to make my day better. I have been a struggling college student for the past few years and he helped me get a surprise maintenance repair I needed at a cheaper cost with coupons. I also needed something faxed to a company and didn't have a way to do so. He faxed my paperwork for me. It meant so much to me that he would take time out of his day to help me and my day got exceedingly better because of it. I've always loved this dealership but the service department has improved so much and I look forward to my future visits. More

The starter went out in my Sonata and Dave got my info and let me know he would look at my car first thing the next morning. Hyundai Road Side assistance arranged a tow from work to Suntrup. (Hartman wa and let me know he would look at my car first thing the next morning. Hyundai Road Side assistance arranged a tow from work to Suntrup. (Hartman was great.) Tim checked me in Monday night and was very courteous and understanding. Dave called me early Tuesday morning with a diagnosis of my problem and service recommendations. He helped with my extended waranty and was extremely helpful and pleasant to work with. More

Every experience I have had at Suntrup Hyundai's service department has been a positive one. On this particular visit, I wanted to thank David Bible for being so courteous and friendly, not only to service department has been a positive one. On this particular visit, I wanted to thank David Bible for being so courteous and friendly, not only to me, but to my son as well. Even though I came at a high peak time, David ensured that I was well taken care and in timely manner (this has not been the only time either that my quoted wait time exceeded expectations). Thank you! Keep up the amazing work! More

Dave Bible and Gary Curtright from service were incredible. They did everything they could to make sure I was taken care of after a break down on a BRAND NEW HYUNDAI... even stayed later than servi incredible. They did everything they could to make sure I was taken care of after a break down on a BRAND NEW HYUNDAI... even stayed later than service hours. I felt like they were God sent. Dave could tell I was over heated, after being stranded for an hour in 106 degree weather, and got me inside and a cold water. They even had my car cleaned for me. I couldn't thank God enough for such amazing people and all around awesome service. I would reccomend this Dealership over all I've ever come across. I can't say how greatful I am for such incredible people and service. Thank you Dave and Gary. More

Dave has good customer service skills and is honest and trustworthy in the service department. I would recommend going through Dave when auto service is needed. trustworthy in the service department. I would recommend going through Dave when auto service is needed. More

What great service I received bringing my little accent in for 30,000 mile check up & new tires. David Bible was so nice, accommodating and caring. This was very expensive for me & even gave me a tummy ach in for 30,000 mile check up & new tires. David Bible was so nice, accommodating and caring. This was very expensive for me & even gave me a tummy ache because of the cost. He listened to my concerns, gave thoughtful recommendations, put me in a very nice rental, he made me feel fancy and special and the work was completed before expected. I know that when I go the Suntrup Hyundai that I am going to be well taken care of and they do not take advantage of me...refreshing. My car is in great shape and am confident to take it on a 1500 mile trip! Thank you David Bible and staff. More

My service on my Hyundai Sonata was overseen by Mr. David Bible. Mr. Bible was professional, courteous and friendly. The service was completed in a prompt manner. A car wash was provided at no additional c Bible. Mr. Bible was professional, courteous and friendly. The service was completed in a prompt manner. A car wash was provided at no additional charge. Please thank Mr. Bible for his excellent service. More

Most people take the service aspect of the dealership for granted. You need work, you get it done. I want to compliment one of Suntrup's service advisors, Mr. David Bible. In a word , he is the best at wh granted. You need work, you get it done. I want to compliment one of Suntrup's service advisors, Mr. David Bible. In a word , he is the best at what he does. He is not just a face taking your appointment. Dave knows cars inside and out. I trust in his advice as he really cares. What I like about Dave is that he is a no nonsense guy. Thats not to say he isn't friendly, because he is. He can swap stories with the best of us. What I mean is that is he is not one of those over zealous salesman types that tell you you need a "johnson rod" or a cabin filter when you don't. He doesn't talk over your head where you can't understand him. Dave explains what the technician found and what he did. He will tell you what you can hold off on and what you need to do now. No pressure. I have never written a review before, but I am so impressed by Dave that I want the Suntrup's to know what asset they have in him. I will also pass kudos about Dave to the service manager. It's like when you eat out and your server is so good that you want to give them recognition somehow. You want them to be rewarded for their service. That is how I feel here. In closing, we are a four Hyundai family and I am in the dealership quite a bit. I am so glad to have Dave Bible as my service advisor. I would be happy to talk to any owner or manager about this. You can look up my number. Thank you, Daniel Hasch More

Stay far away from this dealership. They don't even know how to tighten a drain plug when changing the oil. When I left the service manager, he didn't even bother to call and apologize. Then they left know how to tighten a drain plug when changing the oil. When I left the service manager, he didn't even bother to call and apologize. Then they left my name off the file to Hyundai USA so I wouldn't get a survey and be able to let them know that one of their dealerships are so extremely inferior. More