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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
405 Reviews

405 Reviews of Suntrup Hyundai South - Service Center

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April 28, 2017

Customer service is not of good quality I arrived at my appointment time and stood in front of a service advisor for five minutes before he recognized me and told me to wait a minute. Then g More

by Nate102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor: Alex Rogol
November 14, 2016

Poor Service Department I took my daughters car in for repairs at this location. I spent around $1000 in repairs. One of the repairs was to replace the timing belt. This was More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember the employees names.
July 28, 2016

Squeak no more. Oil came in for an oil change and tire rotation and mentioned about a squeak while braking. My service rep, Armen, said he would have the tech check i More

by bbqued56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen
June 30, 2016

"Excellent fiendly service. I took in my 2012 Equus for service and Tony Medlin is awesome . A-1 Service . the service dept is very nice great to deal with. More

by Donald B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Medlin
June 29, 2016

6 months maintenance Was another good experience, check in was quick and i was out fast. I love the place (Coffee and Popcorn, who doesn't love Popcorn), the people and th More

by Henkjunior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy - ext 256
June 24, 2016

Continued Great Service Had 6 month maintenance done on my Sonata and Service Advisor Arman Dzafic was very friendly, professional, and explained what was needed to be done. More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
June 17, 2016

Truth and Respect My Subaru (purchased at Suntrup) has an intermittent light problem. Arman in the service department went out of his way to try to resolve the problem More

by pskier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arman Dzafic
June 13, 2014

That noise....was definitely not in my head In April 2014 my 2011 Hyndai Elantra with 50,000 miles started making a rattling noise upon starting the car. I brought the car to Suntrup Hyundai an More

by pricedl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Z. (Service Manager)
June 08, 2014

AWFUL EXPERIENCE EVERY TIME! DO NOT USE THIS SERVICE CENTER! I have yet to have a positive experience since purchasing my car. Unfortunately this was the closest Hyundai dealership so it is where I bought my car More

by OakvilleKGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim McCarthy, Matt Hays, Tony Medlin, Will Hunter
May 02, 2014

Oil change I was told that if I didn't get my tires rotated. I would no longer be in the loyalty program. Even though I get all of my service done there. What's More

by Timkoogler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Medlin
May 20, 2014 -

Suntrup Hyundai South responded

Dear Timkoogler, We have tried to contact you via DealerRater and haven't heard from you. Your feedback is very important to us and we would like the opportunity to resolve any outstanding issues. Please send your contact information to mknight@suntrup.com so I can help resolve your concerns. Sincerely, Missy Knight