Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
405 Reviews of Suntrup Hyundai South - Service Center
Sort by
July 15, 2020
Able to book appointment online. Not every dealer offers the opportunity to book and confirm your service appointment online. Don't bother to add any text to your request to your app Not every dealer offers the opportunity to book and confirm your service appointment online. Don't bother to add any text to your request to your appointment, I did not get the impression that they had been reviewed prior to my visit. Some just offer the ability to request a time to be confirmed at a later date. For this visit John was my service advisor and I don't think I heard from him until the car was finished. Someone else checked us in. Since the car is relatively new, we only needed to scheduled maintenance and vehicle inspection. Be prepared to get with 3 requests to review the dealer after you are finished or ignore them. More
by 3dogowner
Employees Worked With
John Dingley
July 10, 2020
I was very pleased and satisfied with John he was very courteous kind friendly and amazing. His customer service an attitude was outstanding along with customer service courteous kind friendly and amazing. His customer service an attitude was outstanding along with customer service More
by Jquinn369
Employees Worked With
John Dingley
July 10, 2020
Good service in COVID-19 time. Thank you. The video review was good to understand. This is not the first time I am getting good service for my 2 cars at this location. John is a professional. The video review was good to understand. This is not the first time I am getting good service for my 2 cars at this location. John is a professional. More
by tbcabdul
Employees Worked With
John Dingley
July 03, 2020
Nick did a very professional job handling the extensive work needed on my car. He truly deserves recognition for the effort that he puts forth . work needed on my car. He truly deserves recognition for the effort that he puts forth . More
by groewe
February 19, 2020
He is awesome and extremely helpful! He is always willing to go above and beyond! Tim is awesome too! You can’t get any better service from anywhere else. to go above and beyond! Tim is awesome too! You can’t get any better service from anywhere else. More
by hollywood_1981
February 17, 2020
Convenient service schedule I really like the convenience of online service scheduling. Only work that is needed is done. I like the fact that I'm contacted when any additional I really like the convenience of online service scheduling. Only work that is needed is done. I like the fact that I'm contacted when any additional service is needed and I'm advised of the cost before the work is done. More
by sancolombo
Employees Worked With
Jamie Ehret
February 14, 2020
Service With A Smile My daughter works full-time, so as a favor, I took her car to the dealership for routine maintenance. Since it was not my vehicle I didn't want to mak My daughter works full-time, so as a favor, I took her car to the dealership for routine maintenance. Since it was not my vehicle I didn't want to make any financial decisions without my daughter's prior authorization. Jamie was extremely helpful and she called my daughter at work to clarify all of the issues and costs that the service checkup would cover. She then recommended a maintenance package that would be affordable for her limited budget. I greatly appreciate that she went above and beyond. Steve Harper sold her the car back in 2018 and he was one of the best salespersons I have ever experienced. I could tell he truly cared about my daughter's ability to afford the car and he worked very diligently to get her the best deal possible. Thanks so much Steve! More
by louiseleeker
Employees Worked With
Steve Harper, Jamie Ehret
February 13, 2020
Another Good Visit Had a 1430 appointment for basic maint/oil change, arrived at 1445 and Jamie Ehret got me right in. Her estimate for the service - both cost and time Had a 1430 appointment for basic maint/oil change, arrived at 1445 and Jamie Ehret got me right in. Her estimate for the service - both cost and time - were bang on. I've yet to have a bad experience with Suntrup Hyundai, both in sales and in service. More
by rangermk
Employees Worked With
Jamie Ehret
February 12, 2020
Recall and oil change Jamie was very helpful and pretty much got me in and out. :) :) My car was all ready for me and clean as a whistle. Everything was perfect. Jamie was very helpful and pretty much got me in and out. :) :) My car was all ready for me and clean as a whistle. Everything was perfect. More
by stillman_lisam
Employees Worked With
Jamie Ehret
February 12, 2020
Very disappointed in waiting area, very crowded and messy while we were there. I assume you are in processing of redoing. Everything else was find while we were there. I assume you are in processing of redoing. Everything else was find More
by carolynljonas
Employees Worked With
Jamie Ehret
