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408 Reviews of Suntrup Hyundai South - Service Center
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July 17, 2020
I’ve had two encounters with Bob and both have been awesome. His breadth and depth of knowledge about what is good for my car, what it needs, and what is the best solution is unparalleled. He has taken awesome. His breadth and depth of knowledge about what is good for my car, what it needs, and what is the best solution is unparalleled. He has taken very good care of me, and I have had my trust rewarded in spades. The first time, our engine blew up. He knew exactly what had happened, explained to me the history of the issue, and made sure that the right steps were taken that were appropriate for the car warranty etc. The second time, he went to bat with the insurance company to make sure that there was enough authorization to fully fix our car after damage caused to it. More
by Runsurfswin
Employees Worked With
Bob Perry
July 17, 2020
Another great experience at Suntrup! I went in for an oil change and tire rotation. I was really impressed with the self check in kiosk. Moreover, I was really impressed with Tim McCarthy I went in for an oil change and tire rotation. I was really impressed with the self check in kiosk. Moreover, I was really impressed with Tim McCarthy. I first took notice of his kindness and professionalism with customers whose work was completed before mine. He gave me the impression he knew each customer personally. He treated me the same way. I left feeling like a valued customer. Additionally, I always love having my car vacuumed and washed while in service. Thank you Suntrup for another job well done. See you next time. More
by Dcduffylaw
Employees Worked With
July 16, 2020
As always, the service was great. Tim McCarthy was fantastic.and very knowledgable and attentive to what needed to be done. Thanks for the wonderful service. fantastic.and very knowledgable and attentive to what needed to be done. Thanks for the wonderful service. More
by pmaetten
Employees Worked With
July 15, 2020
Able to book appointment online. Not every dealer offers the opportunity to book and confirm your service appointment online. Don't bother to add any text to your request to your app Not every dealer offers the opportunity to book and confirm your service appointment online. Don't bother to add any text to your request to your appointment, I did not get the impression that they had been reviewed prior to my visit. Some just offer the ability to request a time to be confirmed at a later date. For this visit John was my service advisor and I don't think I heard from him until the car was finished. Someone else checked us in. Since the car is relatively new, we only needed to scheduled maintenance and vehicle inspection. Be prepared to get with 3 requests to review the dealer after you are finished or ignore them. More
by 3dogowner
Employees Worked With
John Dingley
July 10, 2020
I was very pleased and satisfied with John he was very courteous kind friendly and amazing. His customer service an attitude was outstanding along with customer service courteous kind friendly and amazing. His customer service an attitude was outstanding along with customer service More
by Jquinn369
Employees Worked With
John Dingley
July 10, 2020
Good service in COVID-19 time. Thank you. The video review was good to understand. This is not the first time I am getting good service for my 2 cars at this location. John is a professional. The video review was good to understand. This is not the first time I am getting good service for my 2 cars at this location. John is a professional. More
by tbcabdul
Employees Worked With
John Dingley
July 03, 2020
Nick did a very professional job handling the extensive work needed on my car. He truly deserves recognition for the effort that he puts forth . work needed on my car. He truly deserves recognition for the effort that he puts forth . More
by groewe
February 19, 2020
He is awesome and extremely helpful! He is always willing to go above and beyond! Tim is awesome too! You can’t get any better service from anywhere else. to go above and beyond! Tim is awesome too! You can’t get any better service from anywhere else. More
by hollywood_1981
February 17, 2020
Convenient service schedule I really like the convenience of online service scheduling. Only work that is needed is done. I like the fact that I'm contacted when any additional I really like the convenience of online service scheduling. Only work that is needed is done. I like the fact that I'm contacted when any additional service is needed and I'm advised of the cost before the work is done. More
by sancolombo
Employees Worked With
Jamie Ehret
February 14, 2020
Service With A Smile My daughter works full-time, so as a favor, I took her car to the dealership for routine maintenance. Since it was not my vehicle I didn't want to mak My daughter works full-time, so as a favor, I took her car to the dealership for routine maintenance. Since it was not my vehicle I didn't want to make any financial decisions without my daughter's prior authorization. Jamie was extremely helpful and she called my daughter at work to clarify all of the issues and costs that the service checkup would cover. She then recommended a maintenance package that would be affordable for her limited budget. I greatly appreciate that she went above and beyond. Steve Harper sold her the car back in 2018 and he was one of the best salespersons I have ever experienced. I could tell he truly cared about my daughter's ability to afford the car and he worked very diligently to get her the best deal possible. Thanks so much Steve! More
by louiseleeker
Employees Worked With
Steve Harper, Jamie Ehret
