Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
405 Reviews of Suntrup Hyundai South - Service Center
Sort by
July 30, 2020
I met my first Hyundai 8 years ago, and I’ve never looked back. A terrific, honest and friendly salesman at Hyundai and Genesis of South County made a great sale. Now I’m driving my second—-an Elantra, back. A terrific, honest and friendly salesman at Hyundai and Genesis of South County made a great sale. Now I’m driving my second—-an Elantra, and I couldn’t be happier. A satisfying vehicle purchase has two parts. The salesperson and the Service Department. Even after 8 years, I have all my service needs taken care of at Hyundai and Genesis of South County. My Service Adviser Tim McCarthy is second to none when it comes to friendliness and truly listening to the customer. He will cheerfully work at a vehicle problem until it’s fixed. His advise is sound. He stands by the customer. I am pleased that with Tim there is excellent service beyond the sale. More
by RJCS56
Employees Worked With
July 28, 2020
Great service departmnet Nick and Tim are both great representatives of the Suntrup Hyundai South service department. The service department is the reason we keep buying Hyun Nick and Tim are both great representatives of the Suntrup Hyundai South service department. The service department is the reason we keep buying Hyundai vehicles. More
by tango
July 28, 2020
Great Experience They were courteous, quick and very professional. It was a pleasant experience. They had a wonderful loaner waiting for me that was very enjoyable to They were courteous, quick and very professional. It was a pleasant experience. They had a wonderful loaner waiting for me that was very enjoyable to drive the 2 hours back home. More
by gwzion
Employees Worked With
Other Employees :
John Dingley, Bob Perry, Nick Sandweg, Patrick Mormino
July 25, 2020
I love Suntrup Hyundai! My sisters, mom, and I all got our cars from here and I just went in for my service yesterday and it was so easy. Everyone was so friendly and jorden, my service advisor made sure our cars from here and I just went in for my service yesterday and it was so easy. Everyone was so friendly and jorden, my service advisor made sure that any questions I had would be answered 10/10 More
by ashlynsara93
Employees Worked With
Jorden
July 23, 2020
Great service. Very informative. Great communication. Works well with customers. Great video service to show issues that arise when servicing your vehicle. Have continued to return for device since I Works well with customers. Great video service to show issues that arise when servicing your vehicle. Have continued to return for device since I purchased the car. More
by TLowe
Employees Worked With
Jordan
July 22, 2020
Nick Sandweg is SUPERIOR! He delivered an excellent service and follow through was the best from beginning to end. I was sceptical to have my vehicle serviced by the Hyundai South County team due to pa service and follow through was the best from beginning to end. I was sceptical to have my vehicle serviced by the Hyundai South County team due to past experiences. It was worth a chance to see if they could prove themselves and Nick certainly made that happen along with the mechanic whom repaired the issue. Great Job and thank you Nick for providing me a hassle free experience. More
by Pam I m
Employees Worked With
Nick Sandweg
July 19, 2020
Great Service! Service Advisor Jordan Basford was very courteous and professional. I explained the issues I was having with my vehicle and he clearly explained time Service Advisor Jordan Basford was very courteous and professional. I explained the issues I was having with my vehicle and he clearly explained time frames to get the work done. More
by six_stringer
Employees Worked With
Jordan Basford
July 17, 2020
I’ve had two encounters with Bob and both have been awesome. His breadth and depth of knowledge about what is good for my car, what it needs, and what is the best solution is unparalleled. He has taken awesome. His breadth and depth of knowledge about what is good for my car, what it needs, and what is the best solution is unparalleled. He has taken very good care of me, and I have had my trust rewarded in spades. The first time, our engine blew up. He knew exactly what had happened, explained to me the history of the issue, and made sure that the right steps were taken that were appropriate for the car warranty etc. The second time, he went to bat with the insurance company to make sure that there was enough authorization to fully fix our car after damage caused to it. More
by Runsurfswin
Employees Worked With
Bob Perry
July 17, 2020
Another great experience at Suntrup! I went in for an oil change and tire rotation. I was really impressed with the self check in kiosk. Moreover, I was really impressed with Tim McCarthy I went in for an oil change and tire rotation. I was really impressed with the self check in kiosk. Moreover, I was really impressed with Tim McCarthy. I first took notice of his kindness and professionalism with customers whose work was completed before mine. He gave me the impression he knew each customer personally. He treated me the same way. I left feeling like a valued customer. Additionally, I always love having my car vacuumed and washed while in service. Thank you Suntrup for another job well done. See you next time. More
by Dcduffylaw
Employees Worked With
July 16, 2020
As always, the service was great. Tim McCarthy was fantastic.and very knowledgable and attentive to what needed to be done. Thanks for the wonderful service. fantastic.and very knowledgable and attentive to what needed to be done. Thanks for the wonderful service. More
by pmaetten
Employees Worked With
