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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
405 Reviews

405 Reviews of Suntrup Hyundai South - Service Center

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August 12, 2020

30,000 mile maintenance Tim was very friendly and knowledgeable. Did a great job explaining the work to be done and its associated cost. Really liked the texting feature for More

by don.closter20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Suntrup Hyundai South responded

Tim does a great job and we appreciate you taking the time to write him a great review! Hope to see you again soon!

August 12, 2020

My visit to Suntrup Hyundai South on Aug. 11th was wonderful. The spacious, outdoor waiting room was very thoughtful, and Jorden was awesome. The video of my car and the texts keeping me informed of More

by Katrina
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Aug 21, 2020 -

Suntrup Hyundai South responded

Jorden does a great job and we appreciate you taking the time to write him a great review! Hope to see you again soon!

August 08, 2020

Great Service Needed an oil change. Dropped the car off and later got a call from Tim asking if I wanted to go ahead & do the 60K service? It made sense to do it More

by stltater
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Suntrup Hyundai South responded

Tim does a great job and we appreciate you taking the time to write him a great review! Hope to see you again soon!

August 06, 2020

No Customer Loyalty Once The Deal Is Made I am very disappointed with management, Dave and Jake, and my sales representative, Frank. I have purchased two vehicles - one a new Santa Fe XL (not More

by Pontiac Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Roach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saundra Wells, Jake Belcher, Dave Chadwick
August 02, 2020

My 2015 Genesis had some electrical problems. I had purchased a Warranty Package when I purchased the car. It turned out that the “wiring harnesses “ needed replacing. This was covered per my package b More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Aug 21, 2020 -

Suntrup Hyundai South responded

Jorden does a great job and we appreciate you taking the time to write him a great review! Hope to see you again soon!

July 31, 2020

Thank you Bob Perry Thank you Bob and Suntrup Hyundai for a quick, seamless oil change and brake/rotor service. The communication was great throughout the process. I will More

by Piotr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Perry
Aug 21, 2020 -

Suntrup Hyundai South responded

Bob does a great job and we appreciate you taking the time to write him a great review! Hope to see you again soon!

July 31, 2020

Maint 07/30/2020 Excellent job done as usual. Great service department Great service people working on cars, never have had a problem with anyone at Suntrup Hyundi More

by corkballlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Aug 21, 2020 -

Suntrup Hyundai South responded

John does a great job and we appreciate you taking the time to write him a great review! Hope to see you again soon!

July 31, 2020

Bob Perry always takes care of me. He approaches each customer as if they were his only customer of the day. I will be back and always will ask for Bob. More

by CB
Recommend Dealer
Yes
Employees Worked With
Bob Perry
Aug 21, 2020 -

Suntrup Hyundai South responded

Bob does a great job and we appreciate you taking the time to write him a great review! Hope to see you again soon!

July 30, 2020

Great Customer Service Eperience I was greeted by John and had a great experience. He was knowledgeable and gave me an outstanding customer experience. I usually look for Tim, but he More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dingley
Jul 30, 2020 -

Suntrup Hyundai South responded

Anthony - John and Tim make a great team and we thank you for taking the time to write us a 5 star review. I will make sure to share this review with the service managers

July 30, 2020

great service department Had a great service experience at Suntrup. Service consultant Nick was fantastic. He helped us get repair assistance thru Hyundai and so the repair wa More

by jakarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Jul 30, 2020 -

Suntrup Hyundai South responded

jakarz - Thanks for leaving us a 5 star review!

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