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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
405 Reviews

405 Reviews of Suntrup Hyundai South - Service Center

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August 21, 2020

My service advisor John was most professional and thorough and made me feel rather special. Also, the repair to my wife's Santa Fe was done in a most efficient time period and I was really surprised More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Aug 21, 2020 -

Suntrup Hyundai South responded

Hi David, Thank you so much for the GREAT review! Your review made my day and we really appreciate you taking the time to do this for us! We hope to see you again soon!

August 21, 2020

Tim is a very helpful and kind service advisor, and the crew there always does great work on my car! They went above and beyond to help with all my concerns. More

by Ed
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

I have used Suntrup since purchasing my Hyundai. I have always had excellent service and some of the friendliest service reps I have ever encountered. More

by Dido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Basford
Aug 21, 2020 -

Suntrup Hyundai South responded

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you!

August 20, 2020

Jorden was awesome. Great service, fast and friendly. I don't need 25 words to describe good service. Probably need to remove the 25 word minimum. More

by Jonca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred McClary, John Dingley, Jorden Basford
Aug 21, 2020 -

Suntrup Hyundai South responded

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you!

August 19, 2020

I deal with John Dingley primarily and have dealt with Tim McCarthy on occasion.I find them both to be very professional and highly skilled.They take the time to explain and understand the needs of my veh More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred McClary, John Dingley
Aug 21, 2020 -

Suntrup Hyundai South responded

John and Tim make doe a great team and we are very happy to have them part of our Hyundai family.

August 19, 2020

I took my Hyundai Veloster Turbo to get an oil change and tire rotation. Jorden was friendly and I was impressed with the timeliness of this service. More

by martinezlmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Aug 21, 2020 -

Suntrup Hyundai South responded

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you!

August 19, 2020

Excellent service. Tim did a great job for me. The car was amazingly clean when I picked it up. Spotless!! Thank you for a job well done! More

by r.poz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Suntrup Hyundai South responded

Thanks for the 5 star review! We hope to see you again. Please let us know if there is anything we can do to help assist you!

August 18, 2020

Bob checked me in and couldn’t have been nicer. Explained things and did not push to have things done that I didn’t ask for or didn’t need. Being of the upper age I have trouble with figuring out More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Perry
Aug 21, 2020 -

Suntrup Hyundai South responded

Penny - Thank you for coming to visit our dealership and servicing your vehicle here! Bob does a great job and we appreciate your 5 star review!

August 13, 2020

John worked tirelessly to resolve my issue. He is always friendly and eager to find solutions to the issues at hand. He always stands up for the customer. More

by psievans52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Aug 21, 2020 -

Suntrup Hyundai South responded

John does a great job and we appreciate you taking the time to write him a great review! Hope to see you again soon!

August 12, 2020

My service advisor, Tim, is the BEST!!! Yesterday, I had a service performed on my 2018 Hyundai Sonata. Tim saved me a bunch of money and explained the need for the services!!! More

by gardendon1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred McClary
Aug 21, 2020 -

Suntrup Hyundai South responded

Tim does a great job and we appreciate you taking the time to write him a great review! Hope to see you again soon!

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