Suntrup Hyundai South - Service Center

Tim McCarthy, as usual, took great care of me and my Genesis. Two things to point out. One, we both knew the warranty period was close to an end. He made sure I knew that it had and that there would Genesis. Two things to point out. One, we both knew the warranty period was close to an end. He made sure I knew that it had and that there would be a charge BEFORE performing the service. I appreciate up front candor and no surprises after-the-fact. Also, we presented him with a mystery seatbelt problem whereby the belt would periodically not release when my wife was in the passenger seat. Of course, we could not duplicate the condition on the day of service, but Tim was most helpful and patient in explaining the mechanism and offering to take on the issue if we encounter a repeat. My wife was especially appreciative of that. Despite the cecessation of the waranty coverage and the 45-minute drive I must make, I plan to return to Suntrup for all my Genesis G90 needs. Thank you. More

I went there for maintenance service on my Tuson I was extremely satisfied. VERY impressed with Nick, very helpful ,caring, definitely a plus for HYUNDAI extremely satisfied. VERY impressed with Nick, very helpful ,caring, definitely a plus for HYUNDAI More

I’ve been having my car serviced here for almost 7 years and have been completely satisfied with their service. No one knows your car better than the dealer from which you purchased it. And although you may and have been completely satisfied with their service. No one knows your car better than the dealer from which you purchased it. And although you may pay a few dollars more for their service & repairs, you can rest assured that the work was done properly. And in dealing with the same service advisor makes the experience even more pleasurable. So thanks Tim for all your help! More

Went to get a new tire put on and the service was excellent and I was completely satisfied with the service. The gentleman I dealt with was TIM. I did mention his name on the first rating I gave, but excellent and I was completely satisfied with the service. The gentleman I dealt with was TIM. I did mention his name on the first rating I gave, but I don't mind giving it again if it means TIM will get a good rating, he deserves it!!! More

Bought my 2019 Sonata 4 months ago got its 1st oil change in and out in 30 min great job also have dealt with nick before my service advisor outstanding job as usual also explained my warranty which i was co in and out in 30 min great job also have dealt with nick before my service advisor outstanding job as usual also explained my warranty which i was confused about great job A+ Definitely a job well done Way to go Nick More

Excellent service, and Tim did a great job, he kept me informed on the process and would check in every now and then to make sure I knew what was going on. My car is running well and the wipers are good! informed on the process and would check in every now and then to make sure I knew what was going on. My car is running well and the wipers are good! Thanks! More

Nick assisted me during my service visit. He was personable, helpful, attentive and kept me updated on the status of my car. Great overall experience! personable, helpful, attentive and kept me updated on the status of my car. Great overall experience! More

Service is awesome! Jordan Basford kept me informed during the process and even sent me a video of the completed work. Suntrup does a great job helping me keep my vehicle in tip top shape. during the process and even sent me a video of the completed work. Suntrup does a great job helping me keep my vehicle in tip top shape. More

They have always performed everything I have requested and have been going there for over the 10 years of the ownership of my Hyundai Sonata. and have been going there for over the 10 years of the ownership of my Hyundai Sonata. More

My visit went very smoothly. I got in and out in a reasonable amount of time. The service advisor provided me a summary of what was inspected, what was done and condition of the car. reasonable amount of time. The service advisor provided me a summary of what was inspected, what was done and condition of the car. More