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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
405 Reviews

405 Reviews of Suntrup Hyundai South - Service Center

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October 11, 2020

Nick was great at communicating with me. He gave me an honest assessment of what I needed and what I could wait on. I always get great service at Suntrup. More

by Lilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sandweg
Oct 13, 2020 -

Suntrup Hyundai South responded

Lilli, Thank you for servicing your vehicle with Suntrup Hyundai , your feedback and rating mean a lot to us. We're glad Tim and Nick helped get you all taken care of! We hope to see you again for your next visit. Please let us know if you need anything in the future!

October 02, 2020

Bob Perry is top-notch. Excellent customer service; friendly and knowledgeable. Bob has been helpful in the past which is why I always request him. More

by spw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Perry
Oct 13, 2020 -

Suntrup Hyundai South responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob met your expectations. Thank you again for choosing Suntrup Hyundai to service your vehicle.

October 01, 2020

I needed to bring in my 2016 Accent in for an oil change and to get it ready for winter. As always, I was treated with a high level of customer service and professionalism from my service adviser, Nick San More

by dmk446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Oct 13, 2020 -

Suntrup Hyundai South responded

Hi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2020

Everyone was very polite and courteous. Excellent waiting area options for social distancing. Overall great service! Jorden in service was really great! Super friendly and knowledgeable. More

by Piperj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Oct 13, 2020 -

Suntrup Hyundai South responded

Here at Suntrup Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jordan, and it was a pleasure having you at the dealership. We appreciate your review!

September 30, 2020

Had my car serviced before a road trip. Tim was my service adviser. Billy was my mechanic and he talked to me, explaining everything to me! More

by csdbakalar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Greenhaw
Oct 13, 2020 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tim and Billy. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 30, 2020

This is the third car I have bought from this dealership, even though I live much closer to the one in Illinois. It is the service department that keeps me coming back. Jorden is a wonderful advisor. I alw More

by sandy.labriere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg, Jorden Basford
Oct 13, 2020 -

Suntrup Hyundai South responded

Thank you, Sandy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Hyundai.

September 29, 2020

I loved the video with Adam showing me my Santa Fe and him checking everything out and Tim checking my Santa Fe and helping us was great! Thank you More

by Donna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Oct 13, 2020 -

Suntrup Hyundai South responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated!

September 27, 2020

Everyone is always polite and service is quick! The free car washes are great! Liked that they had an outdoor waiting room to social distance. More

by ElenaO71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dingley, Bob Perry, Nick Sandweg, Patrick Mormino, Jorden Basford
Oct 13, 2020 -

Suntrup Hyundai South responded

Thanks for your feedback on your recent visit to Suntrup Kia. I'm glad to hear that the entire team was able to assist you with getting your vehicle in and out as soon as possible. See you again on your next visit!

September 25, 2020

Jorden and the tech did a great job. Helped me get the vehicle ready in time for my trip when other shops couldn't get the job done at all let alone in time More

by as3958
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Oct 13, 2020 -

Suntrup Hyundai South responded

Thank you for sharing your experience with us! We're happy to hear Jordan was able to take great care of you and listen to all of your needs. We truly appreciate your feedback!

September 25, 2020

Nick was a rockstar in getting my car all tuned up! I appreciated his insight into what my car needed and his work in making sure it was done in a timely manner. A true professional! More

by dvandegriff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Oct 13, 2020 -

Suntrup Hyundai South responded

Thank you for sharing your experience with us! We're happy to hear Nick was able to take great care of you and listen to all of your needs. We truly appreciate your feedback!

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