Back

Suntrup Hyundai South - Service Center

St Louis, MO

3.3
405 Reviews

405 Reviews of Suntrup Hyundai South - Service Center

Sort by
November 12, 2020

I called and set up an oil change for my new Santa Fe with Nick. So there were no surprises for me, Nick explained Hyundai's Complimentary Maintenance program, in detail, which gave me a clear understand More

by mierzeje.stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Nov 13, 2020 -

Suntrup Hyundai South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2020

I've got a good service from Suntrup Hyundai south county. The service was fast and precise. Also, they cleaned my driver's carpet as well. More

by shinji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Nov 13, 2020 -

Suntrup Hyundai South responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2020

Excellent service as usual💯Thanks for all you do. I Excellent service as usual💯 Thanks for all you do. I will see you all soon. Take care everyone # mr appreciation Rodney B. Jackson r j More

by Jacksonfamily286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Nov 13, 2020 -

Suntrup Hyundai South responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 06, 2020

Jorden did awesome! I brought my car in for maintenance and having issues after another mechanic looked it over. He was very quick to get me in, diagnose the problem, and excellent with communication. I lo More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg, Jorden Basford
Nov 13, 2020 -

Suntrup Hyundai South responded

Thank you, Sam, for taking the time to share your thoughts on working with Jorden and our service team. We're glad to hear we delivered such a great experience!

November 05, 2020

Dropped my car off with Tim in the service department for an oil change and tire rotation, told him no rush today. He still got my car back to me with 3 hours. Fantastic service as always. More

by Matt L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Suntrup Hyundai South responded

It's great to hear that Tim was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Suntrup Hyundai.

November 05, 2020

You can not ask for a better service. Everything was highly professional and timely. I was impressed by the very efficient process during these difficult times More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Nov 06, 2020 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!

November 03, 2020

I always have a great experience when I bring in my car for service. I love being able to schedule an appointment online and the texts I get updating me on my car’s status. So easy. More

by amysears05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Nov 04, 2020 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 03, 2020

Although it can be a hassle bringing a car in for a recall, John the service rep made the experience bearable; he was personable, professional, and very communicative to include explaining how the reca More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Nov 04, 2020 -

Suntrup Hyundai South responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2020

Yes John was very helpful and friendly. He was very nice to. They have a very good service department. They don't try to push other services on you. More

by snapdragon892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Nov 02, 2020 -

Suntrup Hyundai South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 02, 2020

Tim M. was very helpful and thorough. I was there for recalls on my vehicle, but he also noticed that I need new tires pretty soon. Also, I really appreciated receiving loaner while my vehicle was bein More

by spichler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Suntrup Hyundai South responded

Thank you! We appreciate your business and look forward to helping you again on our next service visit. . Thank you for choosing Suntrup Hyundai.

...
24
...