Suntrup Hyundai South - Service Center

Tim McCarthy is a fantastic service representative! While I was in for an oil change with one car, he gave me a head's up that my other Hyundai (that wasn't even there) might need a recall/repair soon While I was in for an oil change with one car, he gave me a head's up that my other Hyundai (that wasn't even there) might need a recall/repair soon. Tim figured that out just by seeing the other car's unique fob on my key chain. What a great combination for a service rep to really know his stuff AND to be so thoughtful about customer service! That's a great example of why I keep coming back to Suntrup South! More

Nick always takes great care of me, whether I'm in for just a car wash or routine maintenance, he makes me feel like I am his only customer. He gives me all the information necessary that I need for the just a car wash or routine maintenance, he makes me feel like I am his only customer. He gives me all the information necessary that I need for the care of my sonata without any pressure, and I know that I can call him anytime for good advise. More

Jorden provided amazing customer service. I am not an easy person to please. Also everyone was in a good mood. That is rare these days. easy person to please. Also everyone was in a good mood. That is rare these days. More

I love the idea of the video of the work done on my car, thank you for that. Also I really appreciated how fast the work was done on my car. I really did appreciate my experience. John really took the time thank you for that. Also I really appreciated how fast the work was done on my car. I really did appreciate my experience. John really took the time to go over everything that needed to be done and letting me know that all looked good. That was a big relief. More

Tim yet again has proven why Suntrup is the place to go for any car problems. Gary also assisting with this issue and he did a great job. Billy replaced the fuse box in the car and did a great job and it w for any car problems. Gary also assisting with this issue and he did a great job. Billy replaced the fuse box in the car and did a great job and it was completed quickly. I appreciate all of the work that went into this and they all deserve a raise. More

The service advisor (Tim) was friendly and courteous. The service was performed quickly and it was done well. We were notified at home as soon as the work was completed The service was performed quickly and it was done well. We were notified at home as soon as the work was completed More

Fast and easy check-in! Affordable and friendly servicemen, that spoke straight to the point, and did not try to overload my brain with all those technical car terms. lbvs :) servicemen, that spoke straight to the point, and did not try to overload my brain with all those technical car terms. lbvs :) More

Nick Sandweg is extremely helpful takes time and explains ever thing so you understand. I had several questions and Nick was very patient, I never felt rushed. ever thing so you understand. I had several questions and Nick was very patient, I never felt rushed. More

Veronica Holliday was friendly and informative! Suntrup always shows great care along with fast and friendly service! Love the text notification versus sitting in a waiting area for routine maintenance. always shows great care along with fast and friendly service! Love the text notification versus sitting in a waiting area for routine maintenance. I wouldn't take my Kona anyplace else! More

Due to my car not starting I had to call a tow truck. I then called the dealership just as a heads up. When I arrived at the dealership Tim came out and greeted me and the tow truck driver. He stated tha then called the dealership just as a heads up. When I arrived at the dealership Tim came out and greeted me and the tow truck driver. He stated that John was taking care of everything and he told me to have a seat in the waiting area. The car was fully looked over and the problem was a dead battery. Thanks for your prompt, excellent service More