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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
405 Reviews

405 Reviews of Suntrup Hyundai South - Service Center

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December 21, 2020

Tim McCarthy provided me with world class service. The service did not take as long as i expected and Tim addressed all of my concerns. Another great dealing with the Suntrup Hyundai team! More

by tt1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Suntrup Hyundai South responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2020

Awesome job as always. Came in for scheduled maintenance but also mentioned checking out the Serpentine belt. Despite mentioning the belt, my service tech John performed the scheduled service and let me kno More

by Joe Taylor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Dingley
Jan 05, 2021 -

Suntrup Hyundai South responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2020

John always provides excellent customer service. Suntrup Hyundai is the absolute best. I would recommend them over and over again, never any issues in the 8 years I've had my Hyundai Sonata. More

by Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dingley
Jan 05, 2021 -

Suntrup Hyundai South responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 17, 2020

As always, Suntrup did a great job. Tim handled the paperwork, and even gave me a stool to sit on to wait for my ride. I got the video that my car was ok after the routine service and a text it was rea More

by Happygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for Tim and our service department! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance.

December 17, 2020

The service team was amazing! My car was done with an hour of me dropping it off! Wendy and Natalia were very quick even though it was very busy! More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy, Natalia
Jan 05, 2021 -

Suntrup Hyundai South responded

Thank you, Alyssa, for the kind words for Wendy and our service department! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance.

December 17, 2020

Katie was outstanding. Not only did Katie know the business she also shared knowledge on other ways to get the most out of my money. I went in for service on another Hyundai and walked away happy to n More

by ladarryon.brown
Recommend Dealer
Yes
Employees Worked With
Kati Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Suntrup Hyundai South responded

Thank you for taking the time to write this review and let Kati and our team know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Suntrup Hyundai are glad to have you as a customer.

December 15, 2020

The service dept. employees were friendly, courteous and helpful from check in and pick up. Nick was really great! The texting feature kept me informed of the progress of the service, and the video from More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Jan 05, 2021 -

Suntrup Hyundai South responded

Thank you for taking the time to write this review and let Nick and our team know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Suntrup Hyundai are glad to have you as a customer.

December 15, 2020

Great service. I was kept informed throughout the process. Suntrup Hyundai offered a great deal on Full Synthetic oil change and Tim even found a coupon online for me. Highly recommend. More

by irishmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Suntrup Hyundai South responded

Thank you for taking the time to write this review and let Tim and our team know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Suntrup Hyundai are glad to have you as a customer.

December 11, 2020

Tim was Great! Very friendly, professional and helpful. Oil changed, washed and the front floor boards vacuumed. And I was at work on time. Thanks More

by Santa Fe Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dingley, Nick Sandweg
Jan 05, 2021 -

Suntrup Hyundai South responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2020

Wendy and Lance both provided amazing service and went above and beyond. Offering to help me get my license that has never gotten put on properly on for me was just super nice and helpful. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy, Lance
Jan 05, 2021 -

Suntrup Hyundai South responded

Thank you for sharing your experience with us, Amanda! We're happy to hear it went well. We truly appreciate your feedback!

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