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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
405 Reviews

405 Reviews of Suntrup Hyundai South - Service Center

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January 23, 2021

Brought my car in for recall service and was hoping I could be out quickly for work. I asked for an estimate, which Tim and Dan followed through on. Overall a very pleasant experience! More

by davierokes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bowman
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you, I am very happy our service department provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2021

The only dealership I use to service my 2018 Santa Fe is Suntrup Hyundai. Ask for Tim. He’s very knowledgeable and eager to answer any questions I may have. More

by dnoble10465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tim and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 21, 2021

Tim was awesome! Very thorough and up front. Also saved me some money which was great! He gives you an honest assessment and is there to help you. More

by ajchoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 21, 2021

Efficient, good work ethic, customer oriented. Clean environment. CDC guidelines followed, hand sanitizer available, face masks enforced. Kept me informed of my vehicle. Work Completed as promised. More

by Konaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2021

With the help of my service Advisor, John, Suntrup did a wonderful job diagnosing and resolving the issue with my vehicle, and all within a timely manner. Thanks guys! My go-to place for ALL my Hyundai ne More

by Pam P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jan 19, 2021 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Suntrup Hyundai.

January 16, 2021

Our service advisor Nick was great in explaining what services needed to be performed and what services could be delayed until our next service appointment. More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Jan 19, 2021 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Suntrup Hyundai.

January 16, 2021

Tim McCarthy and the service department always do a great job! I'm 74 years old and they're the best I've ever seen. More

by cfeisenberg
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Suntrup Hyundai South responded

Thank you for your wonderful feedback. We appreciate your business and our team looks forward to assisting you with any future automotive needs.

January 15, 2021

The Suntrup Hyundai south county location has a wonderful service department. Their staff is very friendly and knowledgeable, especially Tim. We always request him for our service department needs. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Suntrup Hyundai.

January 15, 2021

I got an oil change and tire rotation and it went perfectly! We are always taken care of there! Tim is one of a kind! More

by morganwilborn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Suntrup Hyundai.

January 15, 2021

Excellent service with minimal contact (important in the time of COVID) - we dropped our car off in the evening, and then dealt with the service team through text and video. Prompt and professional service More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience. Please let us know if you need anything in the future!

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