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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
405 Reviews

405 Reviews of Suntrup Hyundai South - Service Center

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February 04, 2021

I made my service appointment online. Upon arriving I was quickly attended to by service advisor Wendy. I was there for the standard mileage checkup, oil change, tire rotation etc. Wendy was very frien More

by KennyNew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you, I am very happy our service department provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2021

We had a tire puncture that John Dingley took care of getting the tire replaced under warranty. Came in without Appt and he made it happen for us. More

by Kevin I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with John and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 30, 2021

Service was prompt and completed more quickly than anticipated. Wendy Foster, Service Advisor, was courteous as was all staff. I appreciated that. Car runs great. More

by myrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Foster
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 30, 2021

Tim McCarthy was my service advisor. He explained everything to me about my car. I’ve never had a bad experience. Thanks for awesome service. More

by Phyllismcgee35
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2021

Tim was great throughout the whole process. He was very professional and kept me well informed throughout the process. It made the experience much easier to handle. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2021

The staff was very pleasant and helpful within the first step through the door. Everything was accommodating. My advisor Wendy kept me updated as I waited. This dealership rocks!! More

by avawilliams4294
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dingley, Bob Perry, Nick Sandweg, Patrick Mormino, Jorden Basford
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you, I am very happy our service department provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2021

John at Suntrup was extremely helpful when I got my car serviced! The staff is friendly and knowledgeable. The cashier Joyce was very friendly as well! More

by Amyjoytoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce, John Dingley
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 28, 2021

We had an annoying rattle on our new Kona. Tim McCarthy and Service Dept. team stayed with it until the source was finally located and fixed. Friendly from beginning to end! More

by terbth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tim and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 27, 2021

Service Adviser Tim McCarthy always goes out of his way to make sure I am satisfied with whatever vehicle service that is being performed. He always greets me by name and ask how my day is going which tell More

by brannony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tim and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 23, 2021

Thank you to John Dingley for the excellent customer service at my 60Kmile service this week! I bought my 2018 Santa Fe Sport at Suntrup Hyundai and have had all my service visits at Suntrup Hyundai. Jo More

by TLRoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with John and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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