405 Reviews of Suntrup Hyundai South - Service Center
Veronica was polite and nice. When I told her that I had the maintenance package and last time I came in the advisor told me that my oil change would be free; she went and checked and it was. Veronica told the maintenance package and last time I came in the advisor told me that my oil change would be free; she went and checked and it was. Veronica told me that my next maintenance would be either 15,000 miles or a year from the date I came in. I appreciated her letting me know. More
Suntrup is a great dealership because of customer service. You feel valued not like a customer. Tim in service take the time to explain what needs to be done immediately and what wait until the next service. You feel valued not like a customer. Tim in service take the time to explain what needs to be done immediately and what wait until the next visit. You understand Suntrup is helping not chasing a buck. More
The intake young lady (Sorry but I forgot her name) was very helpful. She laid out on a large screen the service that was to be perform. She also checked my previous service for the windshield wipers. I th very helpful. She laid out on a large screen the service that was to be perform. She also checked my previous service for the windshield wipers. I thought they might need to be changed. Later she came and told me that Tech would check to see if I really needed the wipers. The tech, NT, checked the wipers, and something new, showed a video of checking the wipers. The wipers were still serviceable. He also showed the engine compartment indicating the service done. John Dingley is my favorite service manager. He is always very helpful and thorough. More
Tech moamer tabakovic replaced part in a very prompt manner. Told it would take two hours. Fixed in less then an hour. Part replaced works good manner. Told it would take two hours. Fixed in less then an hour. Part replaced works good More
Good job John thanks for your help I appreciate it I was Good job John thanks for your help I appreciate it I was able to get in out quickly before work thanks again for fast service Good job John thanks for your help I appreciate it I was able to get in out quickly before work thanks again for fast service More
Veronica Holliday, made my check in so quick and easy was able to wait for my car Sat outside in the sun and in 20 min I was ready to go. Thanks for such good service At a very difficult time with the Pand able to wait for my car Sat outside in the sun and in 20 min I was ready to go. Thanks for such good service At a very difficult time with the Pandemic and all the restrictions on everyone. More
I live 3 hours away and still drive in for all my service, even if it is just an oil change. Tim helped me out this time and did a great job. All the advisors are very helpful and I will continue to service, even if it is just an oil change. Tim helped me out this time and did a great job. All the advisors are very helpful and I will continue to go out of my way to bring my car to a service department I trust. More
Our advisor Nick was great. He was knowledgeable, friendly and helpful. He explained everything where I understood it and took good care of us. Thanks friendly and helpful. He explained everything where I understood it and took good care of us. Thanks More
I had warranty work done on my 2017 Hyundai Elantra, as well as two maintenance services. Drop-off and pick-up were convenient, and my service contact, Tim, was in constant communication with me, regarding well as two maintenance services. Drop-off and pick-up were convenient, and my service contact, Tim, was in constant communication with me, regarding my vehicle. More
I love this dealership, they are always super friendly and accommodating. I won’t take my car to any other dealership. I feel they go above and beyond every time. Tim is a real gem when it comes to custom and accommodating. I won’t take my car to any other dealership. I feel they go above and beyond every time. Tim is a real gem when it comes to customer service More