Suntrup Hyundai South
St Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,785 reviews
James was great to work with. My wife and I had a fantastic experience and walked away very happy with our new car. Would definitely recommend. My wife and I had a fantastic experience and walked away very happy with our new car. Would definitely recommend. More
When I called in January about a new car on their website the salesman tried to jack the price up by almost $4,000! He claimed it was listed for the wrong price! That’s false advertising! I then bought a use the salesman tried to jack the price up by almost $4,000! He claimed it was listed for the wrong price! That’s false advertising! I then bought a used Hyundai at a neighboring dealer. It didn’t take long for several small problems to pop up. There was still plenty of warranty left, so I scheduled an appointment online with a request for someone to call me back with answers to questions I listed. No one ever called! I used to manage a service BDC for a neighboring dealer, so I know they got the message and request. I then called to try to schedule again. The girl couldn’t answer my questions, so I asked the name of the service manager. I left Billy at least two messages, but he never returned my call. This experience made me so mad and frustrated that I sold the car, and took a loss, rather than having to deal with Suntrup! I’m now back in a Chevy so I can go to Jim Butler. More
Very nice salesperson, jboxx and sales manager… finance manager , Ryan also great to work with….thanks manager , Ryan also great to work with….thanks More
Kelly was great to work with. She was very knowledgable about the vehicle and made the buying process very comfortable. Finance was quick and easy . Absolutely no pressure! Bes She was very knowledgable about the vehicle and made the buying process very comfortable. Finance was quick and easy . Absolutely no pressure! Best car buying experience I've ever had. More
I would give negative stars if I could. There service department is a joke. The most unprofessional, useless, lazy, rude, with absolute no customer service. Especially there service manager There service department is a joke. The most unprofessional, useless, lazy, rude, with absolute no customer service. Especially there service manager Billy G. I will not give his last name but he is by far the worst person I have every delt with. He feels the need to lie and make excuses for not performing service. Then he continued to then show aggressive behavior by smaking a desk and throwing his hands up like a child. This is where I got mad and he continued to ask for his name and walked away from me throwing his hands up then turns around to tell me to get out. I'm assuming because he felt the need to show some more aggression. I hope this goes viral and they make some serious changes to their personnel. I'm absolutely taken back by the treatment I received. I will give credit if you have read this long to their sales team. They were more helpful and polite and knew how to treat a customer. Their sales director took care of our situation to the best of his ability and the sales team was nothing but apologetic. Sales team A+, service department terrible. More
Brett, thank you so much for all of your help with the purchase of our new Santa Fe! You were so helpful and answered all of our many questions! Shopping for a new car is not my favorite thing to do- b purchase of our new Santa Fe! You were so helpful and answered all of our many questions! Shopping for a new car is not my favorite thing to do- but you made it so easy. Thank you!! And Ryan- thank you so much for walking us through the financing! Really appreciate all of your help! More
Kelly is an excellent sales professional. She made buying a newer vehicle the best experience ever. She is knowledgeable of the product line and provided all the answers and test drives we ne She made buying a newer vehicle the best experience ever. She is knowledgeable of the product line and provided all the answers and test drives we needed to select the right car for our daughter! We are definitely going back to Kelly at Suntrup!!! More
Everyone made the experience smooth and easy! Samira was really friendly and got me the help I needed quick. I had MANY questions, and they were all answered. Thanks to everyone! Samira was really friendly and got me the help I needed quick. I had MANY questions, and they were all answered. Thanks to everyone! More