Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suntrup Hyundai South
St Louis, MO
3,785 Reviews
Welcome to Suntrup Hyundai – your premier destination for all things Hyundai in St. Louis, Ballwin, Florissant, Chesterfield, and St. Charles. Whether you're searching for a new or pre-owned vehicle or need top-notch service, Suntrup Hyundai is the best choice in the greater St. Louis area.
Discover our extensive selection of Hyundai models, including the stylish Sonata, versatile Elantra, and adventurous Santa Fe. No other dealer in St. Louis, Florissant, or Ballwin offers a better selection of vehicles than Suntrup Hyundai. Our friendly and knowledgeable sales team is here to help you find the perfect Hyundai to fit your lifestyle.
At Suntrup Hyundai, our commitment to you extends beyond the showroom. Our fully certified service department is dedicated to keeping your vehicle in peak condition. Easily schedule your service appointments online and while you're here for service browse our wide range of parts and accessories to enhance your Hyundai experience.
Experience the Suntrup Hyundai difference today – where quality, service, and customer satisfaction are our top priorities.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,785 reviews
December 29, 2022
I have purchased numerous new cars from Caleb and he is hands down the best and most conscientious salesperson I have ever encountered. I always get a great deal and continue to come back to Suntrup for g hands down the best and most conscientious salesperson I have ever encountered. I always get a great deal and continue to come back to Suntrup for great cars and great service. More
by christabelle1965
Employees Worked With
December 21, 2022
Caleb Is the ultimate professional who seeks to understand the needs and desires of his customer first, then finds great car options and helps you assess what is your best option. No pressure sell understand the needs and desires of his customer first, then finds great car options and helps you assess what is your best option. No pressure sell as he wants your to be happy!!! Very blessed to have found Caleb and the Hyundai Suntrup team! More
by Jackie
December 20, 2022
From the moment I walked in Kelly was very welcoming. Everyone that I talked to was very helpful and kind. Kelly made looking for a car very easy and helped me so much when I decided to buy! I would defi Everyone that I talked to was very helpful and kind. Kelly made looking for a car very easy and helped me so much when I decided to buy! I would definitely recommend coming here to buy a car! More
by molzeiss13
Employees Worked With
Kelly Wallis
December 19, 2022
I went in for a routine oil change on 10/4/22 and their service team caught my Palisade on fire! The service technician, Kayla, that was there at the scene that day said it was "engulfed in flames for a se service team caught my Palisade on fire! The service technician, Kayla, that was there at the scene that day said it was "engulfed in flames for a second." I have this statement on video. I was told by the Servicing Director, Elliot Silk, that the car was safe to drive and there was very little heat damage to the bumper only. He was rude, unapologetic, and very berating. I have a voicemail from him that says, "your vehicle is completely safe to drive, there is absolutely nothing wrong with it." I took it to a third party to get an unbiased diagnosis because of the treatment I was receiving from Elliot. More damage was visible to a professional than what I was being told. Along with the melted bumper, trim, and skid plates, there were melted wire harnesses that could cause a short and another fire if driven. Something Suntrup was not going to fix until I provided them with the estimate. After asking them to repair the damage per the estimate I received, allow me to keep the rental they provided as repairs were being completed, and reserve the right to get it reinspected, they agreed. One business day later, I got an email that said, "Elliot does not agree with all the work on the estimate," and "your satisfaction is contingent on too many variables.” They wanted to cut me a check for the estimate amount, demand their rental car back, and leave me without a car for my family (including 3 kids in car seats). I was threatened, bullied, and harrassed for trying to come to a solution that was fair after the incident. With dealerships not having inventory on their lots that suit my family's needs, mechanics not being able to service repairs for 2 months, rental companies not having 3 row cars to rent this time of year, I was forced to have them buy my car from me for an unfair price (less than what they have the same vehicle on their lot for now with 12k more miles on it) and be without a car. Now, they have my car on the lot for sale without any disclosure of the fire incident. The listing in fact reads "clean vehicle history" which they are all well aware of is a lie. They are heartless. BEWARE OF THIS SHADY DEALERSHIP! I made this post public and they responded with blatant lies. I provided all evidence on my facebook page so they look absolutely foolish. More
by Molly C
December 18, 2022
My sales agent and financial advisor were very helpful and made it easier for me to get the car I wanted.Thank you guys for all your help. and made it easier for me to get the car I wanted.Thank you guys for all your help. More
by sael7674
Employees Worked With
David Pearcy, Samira Mujakic
December 18, 2022
James was very helpful and made the process very easy from our first point of contact. He was able to help get me into a car that was highly desirable at the dealership. It was a busy Saturday, cold day, from our first point of contact. He was able to help get me into a car that was highly desirable at the dealership. It was a busy Saturday, cold day, and the whole team got the job done so I could get on my way. I suggest calling James to assist with finding your next car. More
by shaunmoore_
Employees Worked With
James Boxx
December 18, 2022
Caleb was every bit as professional as he was super personable and relatable. Caleb being my dealer had me feeling as though I was in the very best of hands the entire time. personable and relatable. Caleb being my dealer had me feeling as though I was in the very best of hands the entire time. More
by steven_dunn
Employees Worked With
December 17, 2022
I went in with very specific things that I wanted for my next vehicle and Jim was able to find what I wanted! All in less than 48 hours! next vehicle and Jim was able to find what I wanted! All in less than 48 hours! More
by johnnasmith266
Employees Worked With
David Pearcy, James Boxx
