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Suntrup Hyundai South
St Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I could not have asked for a better buying experience than the one with Greg! I am a very difficult person when it comes to car shopping. I had expected two more years out of my 2013 Ford Escape. Some than the one with Greg! I am a very difficult person when it comes to car shopping. I had expected two more years out of my 2013 Ford Escape. Someone changed those plans when they totaled my car 2 weeks ago. It could not have been at a worse time with the car industry. Thankfully, I have a friend who was able to provide me with some sound advice in addition to what I already knew. I went to 3 Toyota dealerships, no one came out to speak to me and there was nothing on the lot, except for a few overpriced used cars for the mileage that was on them. Next, I went to a Honda dealership. Someone did come out to speak with me and despite not having anything new, offered me a CRV to test drive. Next, Suntrup Nissan. I liked the Rogue. Wednesday evening was a game changer. We walked the lot at Suntrup Hyundai and were planning to walk down to Kia afterwards. We caught up with Greg and asked if we could test drive the Tucson. I needed nothing fancy, basic was fine with one exception. It needed heated seats or remote start. We test drove it. I was pleased with it, that was now my number one choice, but I don't like white for a car. My husband asked Greg what other colors were available. Greg looked it up and took us out to a black one that we had looked at when we got there. I looked at Greg and asked the price and asked if it included all those nice little warranties and he said yes. I promise you, I have never in my life changed my mind so fast on a car deal. I looked at Greg and said this is mine, how do I hold it until Friday night. We took care of that and Greg put a SOLD sign in the car. The rest is history. I am the proud owner of a brand new 2023 Tucson that had only 10 miles! Not only did he have things ready when we came in Friday night, I asked for a change to be made on the purchase. He went and talked to Ryan, came back and said not a problem. In addition, he found out the interest rate they had quoted the first night was wrong and gave me the correct, which was even better! Greg went over so much in the car, it was great! That is a really nice customer interaction. You know the basics before you ever leave the lot. From the time we got there until we left 1 1/2hrs. That is normally a 4hr process. I was squealing with excitement and had to keep apologizing. No need, they had a very satisfied customer and that was a plus for them! More
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I recently had the pleasure of buying a car with James Boxx. He is very helpful and easygoing. Knowledgeable, efficient, professional work that I highly recommend! Boxx. He is very helpful and easygoing. Knowledgeable, efficient, professional work that I highly recommend! More
Always a pleasure working with the sales team here at Suntrup Hyundai. I have pretty much purchased all my cars here and the experiences get better every time I feel like. My salesman Kyle Durbin is the Suntrup Hyundai. I have pretty much purchased all my cars here and the experiences get better every time I feel like. My salesman Kyle Durbin is the main reason I keep returning here. More
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James was amazing to work with! He didn’t pressure us and gave us a full tour of our new vehicle and all of the features. We looked at different dealerships but chose to do business He didn’t pressure us and gave us a full tour of our new vehicle and all of the features. We looked at different dealerships but chose to do business here because James didn’t make us feel like another number to him and actually wanted to get us into the right car. Thanks James! More
Andy was awesome & treated me with much respect & he was very knowledgeable in regards to my vehicle! very knowledgeable in regards to my vehicle! More
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Kyle was friendly and very helpful. He offered good advice and opinions when asked, which made us feel good about moving forward and eventually purchasing the car. He made the whole pro He offered good advice and opinions when asked, which made us feel good about moving forward and eventually purchasing the car. He made the whole process convenient and was always good at communicating and following up with us at every step of the way. More
I am appalled at the experience I just had with this location. The people were polite, and Acacia was dope and could work a tablet. However, the dealership as a whole was more concerned with getting me location. The people were polite, and Acacia was dope and could work a tablet. However, the dealership as a whole was more concerned with getting me into a new car (called me within the first ten minutes of checking my car in.) I went in to get my steering angle sensor recalibrated. Was told my wait time could take until the end of the business day or may even take until the following day. I made my appointment for 9:50! As I lived almost an hour away with this being the closest place to help me (Hyundai service attendant in O'Fallon was surprisingly rude), I left it with them. The following morning around 11am, I get a review stating that my steering angle sensor threw code C1260. I was also told that I would need to replace the whole steering column just because a mechanic replaced a coupler and stopped my steering wheel from clunking. The 'best' part was when I was shown my estimate: $169 for diagnostic (which I asked for), $3,091.53 for a new steering column I didn't need but was required because my column was fixed with a new coupler not from them, $129 for a four-wheel alignment that I did not need NOR asked for (I just got new tires AND an alignment back in May this year). All of that plus a minor charge for bolts would have brought me up to $3,4091.53. All I wanted was a steering angle sensor recalibration. I had already gotten the sensors checked elsewhere. It's interesting that the amount that it came up to was not too far off from the amount I'd be willing to put as a down payment on a new car. I love my Hyundai Elantra, but when she finally goes, I will never purchase another hyundai in my life. I hope the BBB knows about this kind of 'business' being conducted. Bonus note: I never even got the steering angle sensor recalibrated. More