Suntrup Hyundai South

Horrible customer service after the sale Suntrup’s advertisements of building relationships of a flat LIE. Pat DOES NOT return phone calls. Purchased a used Sante Fe from him and within 2 w Suntrup’s advertisements of building relationships of a flat LIE. Pat DOES NOT return phone calls. Purchased a used Sante Fe from him and within 2 weeks of owning it, the dashboard and glove box were pealing (obviously someone painted it). Took it up for Pat to look at on a Thursday with him promising to return a call. On Wednesday (SIX DAYS LATER), I left a message for the manager Tony who then had Pat call me back. If I leave a message for a specific person, that is who I want to talk to (basic customer service). Made an appointment to bring it up, but needed to change it so I called Pat on a Monday, spoke with him about rescheduling, and he again promised a call back. Once again, no call. Called Tony again on Thursday morning, left him a message that I wanted someone other than Pat to handle this since Pat can’t return calls and as of Monday Tony had not returned my calls. Followed up with him again on a Monday. The same receptionist that answered Thursday then tells me he was off on Thursday. WHY would you put an upset customer through to a manager that won’t be in the office today (once again, BASIC customer service). And after getting a message from an upset customer, return the call in a TIMELY FASHION, which in my opinion is the SAME DAY the message is received). After leaving a message Monday morning, STILL no return call. Something so simple that could have been easily resolved, has put quite the sour taste in my mouth for the dealership. Apparently following up with customers AFTER the sale and basic customer service is not important to Suntrup. More

Buying a vehicle Everything went wonderful, and it feels good to have a new vehicle luke Laford and joey Baumann was really helpful and nice to us I appreciate everyth Everything went wonderful, and it feels good to have a new vehicle luke Laford and joey Baumann was really helpful and nice to us I appreciate everything they help us in buying a vehicle More

GREAT DEALERSHIP! My 16 year old daughter and I went to Suntrup Hyundai, off of Lindbergh. She needed a car. Caleb Sturgeon helped us find the perfect car for her, a Hy My 16 year old daughter and I went to Suntrup Hyundai, off of Lindbergh. She needed a car. Caleb Sturgeon helped us find the perfect car for her, a Hyundai Eltra, with low mileage and a great price! Caleb spent a lot of time with us and was very patient. I highly recommend Caleb. My daughter loves her new car! I also have a 2021 Hyundai Sonata that I love, too. Thank you Caleb and the Suntrup dealership! More

Best car buying experience EVER Wow! I dont Even know where to begin. First and foremost Steve Harper was the best salesman I have Ever had the pleasure of dealing with. He was kin Wow! I dont Even know where to begin. First and foremost Steve Harper was the best salesman I have Ever had the pleasure of dealing with. He was kind, non judgemental and not pushy at all!!! He actually cared what i wanted in a car and didn’t give less than 100% of time, effort and kindness! He was truthful and proved it throughout the whole car deal. I would Definitely recommend Steve Harper and Suntrup Hyundai! More

Suntrup and Mr. Harper made this effortless I want to say thank you to Suntrup Hyundai. They did so much for me when I was in a difficult position and needing a car. Steve Harper was my salesman I want to say thank you to Suntrup Hyundai. They did so much for me when I was in a difficult position and needing a car. Steve Harper was my salesman and let me tell you if you have any nervousness about going to a dealer then you need to go to Steve. He is the hardest working guy. Also he actually cares!!! If you don’t go to Suntrup Hyundai to buy a car and you don’t go to Steve I think your crazy. Thank you again! This is my dealer for life. More

Awesome Experience After reviewing several makes of cars. I decided on a 2019 Hyundai Accent. Patrick Marshall made the buying experience pleasurable. I will most defin After reviewing several makes of cars. I decided on a 2019 Hyundai Accent. Patrick Marshall made the buying experience pleasurable. I will most definitely use this dealership again. More

Great deal, no hassle, fast service Love the features of 2018 Santa Fe Sport, Steve Harper made it a priority to get us in the the best SUV at the best price ... highly recommend him and Love the features of 2018 Santa Fe Sport, Steve Harper made it a priority to get us in the the best SUV at the best price ... highly recommend him and this dealership More

A very pleasant buying experience. I couldn't have asked for a better team to help me with the purchase of my car. Luke in the sales department and Joey in finance were both very profes I couldn't have asked for a better team to help me with the purchase of my car. Luke in the sales department and Joey in finance were both very professional, friendly and helpful in making this a stress free purchase. Joey got me the best interest rate to be found. More

Non-pushy experience Steve Harper was great, through-and-through. The very antithesis of a stereotypical used car salesman, Steve just left the car itself do the talkin Steve Harper was great, through-and-through. The very antithesis of a stereotypical used car salesman, Steve just left the car itself do the talking. He managed to help us title the car even despite being knocked down for a couple of days with a flu bug. We would definitely be happy doing business with Steve again. More

Look no further. Suntrup South is your place to go! From the car salesmen to the workers in the sales department, Suntrup South has a friendly environment and none of the pressures associated with buyin From the car salesmen to the workers in the sales department, Suntrup South has a friendly environment and none of the pressures associated with buying a car. Caleb has been the dealer for my girlfriend and now my new Elantra. It has been a pleasure to work with him both times. I definitely will go to him again when it’s time to trade in or purchase a new car. More