Suntrup Hyundai South

Typical, average experience I am satisfied with my dealings with Suntrup. I got the car that I liked at a price within my budget. I walked away relatively no worse for wear and I am satisfied with my dealings with Suntrup. I got the car that I liked at a price within my budget. I walked away relatively no worse for wear and I'm in-love with my ride. Perspective clients should believe the negative AND the positive reviews about Suntrup. Yes they tag team you. Yes they pull all the typical "dealer tactics" you're warned that dealers will pull to make a sale. Me: "I'm already Financed" Suntrup: "We'll give you the price you want but you have to finance with us." Me: But I'm already Financed... Suntrup: "Finance with us and then refinance with your bank after a few months" Me: "Finance with you at what APR?" Suntrup: "Oh don't worry about the APR because you're gonna just make about 2-3 payments to us and then refinance with your bank..." Me: Hey, you know we agreed upon a price of "XXXXX", Suntrup: "No, well the salesman did the math wrong, the price is really "XXXYZ" Me: But that's not what we negotiated... You'd like to give them the benefit of the doubt that it's just typos or innocent mistakes, but then you remember these guys work numbers ALL DAY LONG. Funny how the "innocent mistakes" are always skewed in their favor...never mind how those "innocent mistakes," if you don't speak up about them, might affect your bottom line when it comes to your budget. I don't know if I'd recommend Suntrup. It depends on the person I'm recommending Suntrup too. If the buyer/customer is naive or vulnerable, I wouldn't recommend them going to Suntrup out right, at least not alone by themselves, However, If the buyer/customer is well versed and experienced with car buying negotiations and dealer tactics, I'd recommend Suntrup. They have REALLY nice cars. Dealer tactics are par for the course. They're not personal. It's business. Their goal is to maximize profit and up- sell stuff. Do your homework, have a solid support system and you can go to ANY dealer and get a good deal. SUNTRUP is as good as any. My salesman was David, he let me drive two cars. He listened to me and actually told me about the car that I ultimately purchased. LOVE HIM FOR THAT. He kept following up with me to help keep my interest and he reached out to me which ultimately facilitated me driving off in my new ride. I pretty much annoyed him. But potentially being annoyed by a cautious customer is ALSO par for the course when selling and buying cars! Joey (?Jake) the Finance Manager gave me a good deal for my budget. And Bobby the Finance Manager finished the deal with all the paper work. Overall they're hard working guys. I just feel compelled to tell the truth. Suntrup is not an AWESOME dealership. It's atypical dealership. But who needs lemonade and cookies? I just needed a car. These guys provided it. When or if the need ever arises again, I'd keep them on my radar to potentially buy from Suntrup again. More

Great Experience I had a great experience getting a new car at this dealership. From walking through the door to cutting the deal and driving off the lot the entire th I had a great experience getting a new car at this dealership. From walking through the door to cutting the deal and driving off the lot the entire thing was a lot of fun and easy to do. Everyone made me feel welcomed and appreciated and as if they wanted to help me get exactly what I wanted! My sales rep and finance person was the best! I had no issues getting the car I wanted at the affordable price and rate I needed! More

Love my new Hyundai! Everyone was great from the minute I walked in the door, they found the perfect Hyundai for me when I walked in expecting to get something totally dif Everyone was great from the minute I walked in the door, they found the perfect Hyundai for me when I walked in expecting to get something totally different and they went above and beyond with my trade-in. I love my new Santa Fe and will definitely be going back to Suntrup in the future!! More

Amazing staff! Luke Lafond made my trade in/new car so easy! I showed up and everything was ready for me! He was a pleasure to work with and really went above and be Luke Lafond made my trade in/new car so easy! I showed up and everything was ready for me! He was a pleasure to work with and really went above and beyond to help me with my trade-in!!! More

Chelsea is awesome Chelsea was fantastic. We are so happy that we were her first sale. She is going to be one amazing sales person. Thank you for a great experience. Chelsea was fantastic. We are so happy that we were her first sale. She is going to be one amazing sales person. Thank you for a great experience. More

Great Customer Service My experience was very good with Suntrup. Eric helped me out with all my questions and concerns and was able to help me get into the car I wanted. My experience was very good with Suntrup. Eric helped me out with all my questions and concerns and was able to help me get into the car I wanted. More

Amazing Very helpful guy made sure we were ok. Very laid and chill type of guy. Really made us feel welcomed to the Hyundai family. I recommend this place to Very helpful guy made sure we were ok. Very laid and chill type of guy. Really made us feel welcomed to the Hyundai family. I recommend this place to anybody looking for a with good price and miles More

Service turned into new vehicle!! Patrick and Kyle were amazing!! Very satisfied with their customers service!! Only problem was it took forever to get it wash and back out front!! Bac Patrick and Kyle were amazing!! Very satisfied with their customers service!! Only problem was it took forever to get it wash and back out front!! Back could have been a little cleaner and both passenger side windows were still dirty. But overall very satisfied!!! More

Great experience! Doug was great. He worked with me and my parents to get us into the cars we wanted. He was knowledgeable and personable. Highly recommend! Thanks D Doug was great. He worked with me and my parents to get us into the cars we wanted. He was knowledgeable and personable. Highly recommend! Thanks Doug! More

Buying my first car Had a great experience at this car dealership! My salesman Jon Feraro was super friendly, knowledgeable, and went over and beyond to help me find a c Had a great experience at this car dealership! My salesman Jon Feraro was super friendly, knowledgeable, and went over and beyond to help me find a car! 10/10 recommend if you need a car come see Jon. More