Suntrup Hyundai South

First Hyundai Purchase This is a professional dealership that I would purchase another vehicle from. Brad was a solid salesman who was very in tune with the needs of the cu This is a professional dealership that I would purchase another vehicle from. Brad was a solid salesman who was very in tune with the needs of the customer. Bobby was was a fantastic closer on the deal who was great to work with and made the final part seamless. More

Great car buying experience! We had a specific car- Hyundai Ioniq SEL, and a particular price in mind. Caleb called us the day before visiting Suntrup and assured us that he will We had a specific car- Hyundai Ioniq SEL, and a particular price in mind. Caleb called us the day before visiting Suntrup and assured us that he will be able to give us the car and the price he quoted us on the phone. After having a bad experience at other dealerships the previous week, we were not very hopeful. To our surprise, when we arrived at Suntrup, Caleb responded promptly to our need and request, and got right down to business without wasting time. He answered all our questions patiently and was transparent with the breakdown of the car price, as he promised. We appreciated his honesty and efficiency, which made this one of the smoothest car purchasing experience ever. One more thing that we appreciated was that Caleb walked us through the next steps of paperwork and what we can expect in a clear fashion. Then, Bobby in finance, who was also extremely helpful and organized, finalized the purchase without unnecessary delays. Caleb was also highly knowledgeable about the car. He showed us all the basic operations and key technologies in the car, which was pretty cool. By the time he was done, we felt quite comfortable with many of its safety and fun features. Overall, we are very thankful to Caleb for his professionalism. If you want a hassle-free car buying experience, ask for Caleb! More

Excited with my new automobile Everyone, especially Patrick was great to work with. Bobby in finance, he explained everything so well. I will highly recommend this dealership. Whe Everyone, especially Patrick was great to work with. Bobby in finance, he explained everything so well. I will highly recommend this dealership. When I am ready to trade again. I will be back. Thank you. More

Paid in full for A HUGE BRUSHOFF! I paid in full for my vehicle. I only give 1 star because it will not allow me to leave a sack of coal or a bag of crap!!! I was told my title would I paid in full for my vehicle. I only give 1 star because it will not allow me to leave a sack of coal or a bag of crap!!! I was told my title would be coming in the mail. Very friendly service from Luke Lafond to sell me the vehicle. That's where it ended!!! . It has been a month and 3 days and I still have not received a title or temp tags!!! I have yet to get a call back from my salesman Luke Lafond or his sales manager Jake.. I have called and left multiple messages over the last two weeks and have yet to get a call back from Luke or Jake. I have bought multiple Vehicles over the years And I assure you I will never buy another vehicle from Suntrup.! This factually has been the worst vehicle transaction I have ever had in my 56 years of being on this planet.LETS SEE IF I GET A CALL BACK NOW!!! More

Attentive Service Our salesperson, Jon Feraro, was helpful, attentive and detail-oriented in guiding us through the process of selecting and purchasing our car. We are Our salesperson, Jon Feraro, was helpful, attentive and detail-oriented in guiding us through the process of selecting and purchasing our car. We are looking forward to continued service from Suntrup throughout the lives of our two Hyundai cars. More

Attentive and friendly Jon was amazing! He was patient with my first time car purchase on my own. He found a car that I loved and was able to help make it within my budget. Jon was amazing! He was patient with my first time car purchase on my own. He found a car that I loved and was able to help make it within my budget. The hole staff was friendly and very positive! More

Very Satisfied Customer Very pleased with the professionalism and customer service. Luke was very knowledgeable about the features and performance of the Santa Fe. The entire Very pleased with the professionalism and customer service. Luke was very knowledgeable about the features and performance of the Santa Fe. The entire experience was quick and we felt like we mattered.Fred was very nice and even shared his chicken-n-biscuit crackers with us. More

Outstanding Service! The car we came in to see wasn't available so Nathan found us an even better vehicle that fit our needs! Worked with us patiently while we researched The car we came in to see wasn't available so Nathan found us an even better vehicle that fit our needs! Worked with us patiently while we researched our options and gave us a price that matched our research. Excellent experience! More

Absolutely the Best Customer Service! Myself, my dad and boyfriend all came in on a Saturday, knowing it was going to be busy. We were introduced to Caleb Sturgeon, and got right to busine Myself, my dad and boyfriend all came in on a Saturday, knowing it was going to be busy. We were introduced to Caleb Sturgeon, and got right to business. I started out explaining that I'd be trading in my current vehicle and wanting to upgrade to a compact SUV, and my dad went into specifics of the engine size, mileage, etc. Caleb came up with a couple suggestions for our test drive (Santa Fe SEL and Tucson). We test drove both vehicles and I decided on the Tucson Sport after some further conversations. Caleb listened really well, and made us feel comfortable by joking with us, and being able to work within my budget. It was even more appreciative when the office had closed, he stayed till after we figured out financing and showed me how to use all the technology on the new vehicle. It was incredibly kind of him to give up part of his Saturday night to make sure I was taken care of. Since my purchase of the vehicle I have received a phone call saying that if I need anything that I can contact him at anytime. We felt like family through the whole process and everyone was so kind and personable. My dad has purchasing cars from this Hyundai Suntrup for years now, and I completely understand why now. I cannot recommend Caleb or anyone else there enough. More

4 cars in 2 years! I just wanted to take a second and say what a continued great experience it always is in dealing with Caleb Sturgeon, Jake, Joey and Freddy in finance I just wanted to take a second and say what a continued great experience it always is in dealing with Caleb Sturgeon, Jake, Joey and Freddy in finance. This is the 4th car that we have purchase from Suntrup Hyundai with 3 of them being from Caleb. Caleb continues to NEVER disappoint. The atmosphere of the dealership is always very friendly and courteous and treats you like family no matter what part of the process of the purchase you are in. Freddy went so far as to make sure my 17 year old daughter had her own coffee. We will continue to purchase our vehicles from these great guys who treat us like family! More